Appliance Parts 4 All Com Inc Reviews 

352
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers had a great experience with this company. Customers frequently found the products to be exact matches, high quality, sturdy, and original, fitting perfectly and resolving their appliance issues. Reviewers consistently highlight the incredibly fast and prompt delivery service, with many receiving their orders much sooner than expected. Many consumers appreciate the excellent service, including helpful staff and an easy-to-use website, alongside competitive and reasonable pricing. However, some customers also noted issues with order fulfillment, such as parts not arriving within the stated timeframe or being backordered. Others received damaged or incorrect items, and a few experienced difficulties with customer service regarding returns or unreceived orders.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality and... See more

Order

Consumers find order experiences to be ambiguous, with many praising the ease of placing orders online and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the super fast and... See more

Service

Reviewers highlight positive aspects of service, often praising the quick and efficient assistance received.... See more

Price

People report positive experiences with price, often finding them competitive and significantly lower than... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super fast delivery. The dishwasher heater element was an exact match and fit perfectly. I swapped the part my self and had the dishwasher back up and running in no time at all. Will definitely shop h... See more

Rated 5 out of 5 stars

Our dryer would not turn off or stop running unless unplugged. I ordered the part on a Thursday; it was shipped Friday, received Saturday, and we were doing laundry again for the weekend. Great pri... See more

Rated 5 out of 5 stars

I needed a replacement power board for my old refrigerator and honestly did not expect to find it anywhere. After searching around I was relieved to see that this place not only had it available but... See more

Rated 5 out of 5 stars

I had an excellent experience with my recent appliance repair. After reaching out about my Viking stove, the technician arrived quickly, was knowledgeable, and fixed the issue efficiently. They were u... See more


Company details

  1. Appliance Store
  2. Appliance Parts Supplier
  3. Electronics Store

Written by the company

Applianceparts4all.com is an online store that offers a wide variety of parts for household appliances such as refrigerators, ovens, washers, dryers, and more. This appliance parts company is committed to providing customers with high-quality products at affordable prices and has a vast inventory of parts from major brands. We sell genuine OEM appliance Parts for all major brands!


Contact info

4.1

Great

TrustScore 4 out of 5

352 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 62% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.1

All reviews

(352)

141 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I would give this company zero stars if…

I would give this company zero stars if possible. I’ve waited almost 3 months for a part that was originally shown to be in stock on their website only for it to be on back order then for it to change once again to discontinued. Terrible communication do not use!

29 October 2024
Unprompted review
Rated 1 out of 5 stars

Worst company to deal with

Worst company to deal with. They claim to have parts, but for months calling back to request update on my order and they every time inform that it is coming from the factory in 1 week! Stay away from doing business with them.

15 October 2024
Unprompted review
Rated 1 out of 5 stars

Horrible return policy.

I ordered crisper drawers for my GE fridge. I ordered the wrong part by mistake. They were about 1 inch wider than the ones I needed. Therefore, they could not be installed. I paid 50 dollars to send them back in the hopes of a full refund. Since one was taken out of the plastic, they said it was installed and therefore ineligible for return. I went back and forth with customer service and they did not refund my money. Not even for the one that was still in the box. this is a horrible company. DO NOT BUY FROM.

10 September 2024
Unprompted review
Rated 1 out of 5 stars

CROOKS

They sent me the wrong replacement parts for my cookstop, even though I provided the correct model and serial numbers. The parts were unused and in their original packaging. I sent then via UPS at my cost as requested. I then received an email that the parts were damaged and my refund denied. This is an absolute LIE. Terrible, crooked company- BEWARE!!!!!!

25 August 2024
Unprompted review
Rated 1 out of 5 stars

NEVER AGAIN...STAY AWAY

Ordered 3 parts from their site. About a week after the order, I get an email stating one of the parts were no longer available from the manufacturer. So I told no problem, just the two you do have. After another week I called them and told them I never got an shipped email with tracking number. They said the manufacture was slow on sending them the parts. Their online store states they have the parts that's why I ordered from them I could of went to the manufacturer. Well another week, I get an email stating they were shipped. I checked my online account and they charged me for all three parts. I sent them an email requesting a refund of the part they didn't send, after 4 days no response. I called them Aug 7th and they told me they sent to refund July 31st. So I waited another week, no refund. So again I called and they said they'll investigate. A day later I get a noticed from PayPal of the refund, for the part, not the extra shipping and taxes they charged be for all three items....NEVER AGAIN!!!

14 August 2024
Unprompted review
Rated 1 out of 5 stars

waste of time

Ordered a part, shown as in stock. They never shipped it and don't respond to inquires. Had to get my money back through PayPal. Scammers, should be shut down.

15 August 2024
Unprompted review
Rated 1 out of 5 stars

Sold but never shipped

Told me the item would be shipped immediately. It's been over a month and nothing. I can't get Customer Service on the phone, or on the chat. This is a total joke!

10 July 2024
Unprompted review
Rated 1 out of 5 stars

Return Policy is set up for customer failure

Customer Service was very receptive in the beginning. I did not like the way it was a different person each time, but I can live with it. The problem is their return policy is set up for the customer to fail. They have more stipulations on the return then I have ever seen in any company, ever. The list is unachievable thus they will never refund your money. I followed everything to a 'T' but they denied my refund because there was writing on the original box. Yes, the original box. The UPS person had to cross out the original label to add the new return address. Because of this the company denied a refund when everything else was completed per their request.

6 August 2024
Unprompted review
Rated 1 out of 5 stars

I would not use this company again

Well the company did have the part, the representative with whom I spoke was reluctant to even take my order. I would iPad, in a way that will make it less likely to break in the future, and since the replacement part, my second, was liable to break in the same way I wanted to return it. A company that I paid postage, which I was willing to do, but for for sending a label insisted that I not only provide the details of my order, but break the seal on the manufacturers box so that I could provide images of the part, its serial and model number etc, much of which I had provided on their return form and all of which they had.

5 August 2024
Unprompted review
Rated 1 out of 5 stars

This is the worst appliance parts…

This is the worst appliance parts supplier I have ever bought from. I own a appliance repair company and bought a few parts from them because the price was slightly lower then my normal supplier but it is not worth it. One part came in fine but most of my parts were back-ordered or was not as advertised right and did not find out till I emailed them. Also they make it hard to return parts. The price is not worth the hassle.

26 July 2024
Unprompted review
Rated 1 out of 5 stars

Avoid Applianceparts4all.com

First, the part took 10 days to ship, and only shipped after I had to bring it to their attention. When asked why it didn't ship, you get no response. Second, the part they sent was not the part pictured. I specifically ordered based on the photo. Parts change over time, I get it, but I needed the part in the photo. When brought to their attention they'll do anything but help you. You'll jump through all their hoops to no avail. Bad customer service, bad company - AVOID!

25 June 2024
Unprompted review
Rated 1 out of 5 stars

Customer service

Customer service, priority processing NOPE.

I purchased something with priority processing and fast shipping and 5 days later it is not even with the carrier per the carrier. I can not cancel the order as they say it is out of their hands and with the carrier. Customer service not helpful, nor do they care. They actually x'ed out of the chat with me. I found this same item on amazon, so much for trying to use something other than amazon. Don't do it.

27 June 2024
Unprompted review
Rated 1 out of 5 stars

Poor customer service …

They sent the parts fast but they boxed them poorly and one was damaged. I communicated with them over several days, each time they did NOT care about customer satisfaction! After threatening them they agreed to send a part. They did not send a part, they say they are giving me a refund but that means I still need to buy the part somewhere else and pay full shipping which I already paid. I would never buy from them again and hope this helps someone not have the same bad experience I did.

6 June 2024
Unprompted review
Rated 5 out of 5 stars

Great price and service

Found the part I needed for my Samsung washing machine for a good price. I received frequent emails updating me on shipping and I got the part within 2 days of ordering. Would definitely order from here again.

7 June 2024
Unprompted review
Rated 1 out of 5 stars

Items not in stock - bad communication

Same experience as others. I ordered a part on 5/11 that showed in stock and that it would ship 5/13. When I hadn't received it by 5/20, I contacted them via Chat and as told they would be getting them in 3 days and I'd have them by 5/28. It's 5/28 and I checked the online status and it still shows processing. I contacted them via chat and now they are saying they'll have them 6/3. I cancelled the order.

Don't trust their online inventory status. They lie about their inventory and don't communicate about delays.

I won't by from them again.

28 May 2024
Unprompted review
Rated 5 out of 5 stars

I had looked for door handles

I had looked for door handles for my refrigerator on many sites and all showed the same price. Then I found them on Appliance Part 4 All for approximately 30% less. I paid for ground shipping and received them the very next day. I'll be coming back.

6 May 2024
Unprompted review
Rated 1 out of 5 stars

This is the worst place to purchase…

This is the worst place to purchase anything from AVOID THEM! I order a motherboard for my stove from them and they have so far sent me two broken boards and I am awaiting a third one at this time. It’s been 17 days without any word or tracking info on the hopefully third and final part. Oh and they screw you over with shipping every single time. I have now paid almost 90 dollars in shipping for a 200 dollar part. F for service.

10 January 2024
Unprompted review

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