N26 Reviews 

I wrote about N26 regarding my account was cancelled. N26 has responded to that review talking about rules but the important thing is the bank should return or transfer my Money lying in the account before cancellation. Why The bank is holding the money over 2 months now and not even responding to mails. They don’t have the right to keep my money

Shockingly bad experience!!!!
I can just confirm the previous ratings. All are so valid and unfortunately true.

REVOLUTE IS A WAY BETTER PROVIDER!!

Terrible, app doesn't work on my Android phone. Cannot do anything. Added 10 euros to the account and cannot get it back. Frustrating experience.

thieves. They stole 20,000 euros from the account and sent these funds to Africa via the Worldremit website. When I found out, they blocked my account and unfortunately I still haven't gotten a single euro back

N26 cancelled my account and withheld my funds, even though I submitted the legal documents. Now they don’t answer my emails . 0 stars. Stay away!

N26 cancelled my account and withheld my funds, even though I submitted the legal documents. Now they don’t answer my emails . 0 stars. Stay away!

I was fraudulently charged, which was very obvious that it was some type of fraud. First a try to charge over 600€ in Brazil while I am in Germany. But this was higher than my balance so what followed were subsequent tries of charging 1111.11 reais(Brazilian currency). So I filed a chargeback, and after 2 months waiting for an update the answer is that it was made through google pay(I don’t own any android devices) and that’s why they won’t charge me back.

The app relies on a "connected device" for everything. If your phone gets lost, stolen, or breaks, you need to change the connected device.

But to change the connected device you first need to disconnect the previous one, something you can't do if you don't have access anymore.

The support tells you to connect to the web app, but the web app also asks you to approve login with the connected device.

In substance, if you need to change your connected device you are locked out of your account.

If you report to support they answer "Wait 48 hours and everything will work", for real.

To be sued.

Scammers Favourite Bank
Further to your reply which you completely avoided the point. I did not have an account with you! Yoy did not close my account!
WHAT YOU DID DO WAS ALLOW NUMEROUS INDIVIDUALS OR BUSINESS TO BE SCAMMED AND ROBBED BY AN INDIVIDUAL PRETENDING TO SELL TRACTORS AND DIGGERS. THE MONEY WAS DEPOSITED IN YOUR BANK. THIS WAS REPORTED TO YOU AND YOU PROMISED TO REVIEW WHICH NOW 2 YEARS LATER WE WAIT FOR YOU RESPONSE. THIS SCAMMER WAS REPORTED TO THE EUROPEAN FRAUD DEPARTMENT. UK FRAUD YOU HAVE FAILED TO HELP THOSE UNFORTUNATE INDIVIDUALS. YOUR SO CALLED COMPLIANCE CHECKS FAILED MISERABLY. YOUR DUE DILIGENCE WAS LACKING.

THE BUSINESS IN YOUR BANK WAS BYKOWSKI TRADE. DE131001100126259631 ** NTSBDE XXXX

ROBBED MANY PEOPLE YOU HAVE DONE NOTHING
This bank aids and assist in theft by allowing scammers to use this bank . Promised me a full investigation 2 YEAR NOW but you have not even had the decency to reply.

An earlier joke reply I DO NOT AND NEVER HAD AN ACCOUNT FOR YOU TO CLOSE.
YOU JUST ALLOWED OTHERS TO STEAL MONEY THOUGH YOUR BANK !! Haver done nothing

Reply from N26

Jun 12, 2023
Hey,

Thank you for taking the time to leave a review.

Following European banking regulations, N26 must carry out routine compliance checks on our customers' accounts.

As a regulated institution, we're obliged to ensure our user accounts are kept safe and secure.

On occasion, these compliance checks will indicate that we must terminate our business relationship with you. We apologise for any disappointment.

You can learn more about why accounts may be blocked or closed here:

Best Regards,

Peter - N26 Support Team

Worst bank you could think of. They blocked my account leaving me without money for 7 days now. Can't get money out, transfer or money in. This is the account I get my salary to pay my bills with.
The support is being incredibly useless and unhelpful. There is no one to talk to and the y keep saying that they're looking into it and they understand the stressful situation. They're not doing anything but sending stupid templates messages and nothing else. 7 days without money surely that must be illegal!!
If you read this please don't get an account with them. Save yourself from the situation I am in. There is no support, no phone number and they actually don't care about you, your account, your situation or distress. Shame on you n26

N26 stealing money around the world, closing accounts, blocking cards and holding money. Do not put your money there ever! If you have an account, take your money and close it !!!

N26 App is not reliable. After creating an account, providing a lot of personal information, transferring money into my N26 account, the app de-synchronized my phone. I cannot access my account anymore. Customer service is almost inexistant. One cannot find a human being to talk with. I am sending emails to support [at] n26.com and the only answers I am receiving is that the technical inquiry is still ongoing, and that I should wait for an email from the technical team. it lasts for weeks now. This is abolutely UNACCEPTABLE.

I tried to open an account at N26 and had to provide a lot of personal info, profile pictures, bank statements etc. to finally end up with an error message in the app: 'An error has occurred. We'll look into it right away'. This 'right away' has been lasting for weeks now; I tried multiple things, reïnstalled the app and finally desperately look for somebody some person (not a stupid useless chatbot!!) to get help... Nothing, nada... very frustrating experience. Now I try to get in touch to remove all my personal data and stop the application process. No reaction, nothing, nada, .... Please skip this one if you consider a serious bank service for your money!

Dont ever put you money here - this is the worst experience i ever had and i wish i have read reviews and forums upfront. They blocked my boyfriends account with our savings in without explanation and without any communication!

N26 not accepting Bulgarian Citizens. Bulgarian cannot open German Account if need to work in Germany.

The function is not implemented .

Zero customer service, zero! impossible to get anyone to speak to. Bought a new iPhone 14 that’ll be the end of me! four days trying to get over €45,000 I have in there. Did I mention zero customer service run from this bank, do not walk

terrible experience! they stole money from the account!!!!

I got scammed for a very large amount on the "mobile.de" site by a fake German garage who claimed to send me the vehicle to France (I saw the same fraudster on ebay, autoscout etc... with the name of IONITA AUTOHAUS KIESCHNICK).
NEVER advance money without having seen and tested the vehicle in real life.
I filed a complaint against these fraudsters who must be in a very distant country and I am looking for similar cases to build a large file of several plaintiffs (I am in contact with a lawyer whose specialty it is).
Contact me if the same thing happened to you, here is my email address (without spaces): Tom 1345b @ hotmail . com
N26 never reply, the authorities never got a reply from them, and they don't take the responsability to refund me the big amount I lost by the N26 scammer, this is a shame, they never verify the identity of these people.
Never go to this N26 bank this is the worst

Utterly incompetent bank with close to zero customer service. Just the application itself has taken over 2 months, where they've rejected over 20 pieces of legitimate documentation. Their "customer service" consists of terribly automated responses from a bot, wasting even more of your time.

Email has been spammed with over 40 emails since unfortunately subscribing, all without being an actual customer yet. Constantly bombarding you with referral schemes. A scam that's just collecting your banking data and information for sale, all without actually providing banking services.

I opened account last month,tried to transfer funds from my Correos account to n26, ,1st time,the transfer failed ,n26 chat tell me I have to go to post office(Correos)and ask them to send it manually,so now its no longer an online account,ie que up in post office etc,I ask them to close account as it's no going to work for me,they request monies from me to close,or threaten me with debt collectors,what a way to treat a new customer,