App Getthetrace Reviews 2

TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Complete Scam

Complete Scam! They don't provide any info. They do take your money. The only way to cancel is by e-mailing them. They do not respond. You have to cancel your visa unfortunately!

14 May 2026
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM

They made me pay first then when I got the report there was no information on it. Further to this, a couple weeks go by and I notice a charge from GSMT CORP (associated with getthetrace) for 10 USD for a subscription. I googled GSMT and saw this was a scam so I emailed them asking for a refund but they refused. After several attempts back and forth PayPal was kind enough to initiate the refund. I thought it was over with but a couple days later I got an email from PayPal saying the merchant came back saying I received the item and wanted me to reverse the refund. This is when I got on the phone with PayPal, told them what was going on and they told me not to worry about it, the case is closed. I just can't believe the nerve of these people - it's mind-blowing. They don't deserve one star. If I could I would give them a turd rating.

Oh ya I almost forgot. Also... they told me they cancelled the subscription from their end and when I went to check it a day later? Still active. Shocking. LIES. Turd.

9 May 2026
Unprompted review

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