Apostrophal Reviews 

526
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, past reviewers overwhelmingly had a truly great experience with this company. People frequently praise the prompt delivery service and note that orders always arrive quickly and securely in lovely, eco-friendly packaging. Consumers consistently state that the products are of exceptional quality, beautifully crafted, highly useful, and make ideal gifts for friends and family. Some reviewers were not happy with occasional order discrepancies, mentioning that they received incorrect items, smaller sizes than expected, or minor product variations. Despite these few minor mistakes, buyers appreciate that support responds reasonably well to resolve issues quickly and that overall satisfaction remains high.

What people talk about most

Product

People report positive experiences with product, expressing deep satisfaction with the ethical offerings,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently expressing satisfaction with swift... See more

Order

Clients share positive opinions on order, highlighting a lovely selection, fast delivery times, and securely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant product - thrilled with my slippers which look fab and are so cosy. A wide range of ethical products that I shall certainly be buying soon. Great customer services - slippers arrived quickly... See more

Company replied

Rated 5 out of 5 stars

Swift delivery and bags exactly fit our collection food waste caddy. As compostable bags tend to leak liquid from food waste after a few days and collections are weekly there was an ongoing problem w... See more

Company replied

Rated 5 out of 5 stars

Thank you for prompt beautifully packaged delivery and equally delightful sage smudge gifts. Thank you also for the gift of the lovely crystal. Very thoughtful pricing and great customer care.

Company replied

Rated 5 out of 5 stars

The wax melts are exceptional. Just difficult to chose which one as all the ones I’ve tried smell so good. Ideal for gifts. Scent the room beautifully. Also vegan. Very efficient service. Highly recom... See more

Company replied


Company details

  1. Boutique

Written by the company

Bringing you the best of Eco-friendly Everyday Essentials (Reusable, Plastic-free, Chemicals-free, Organic, Vegan) & Beautiful Curated Artisan Handcrafts made with Sustainability in mind (Handmade, Upcycled, Recycled, Natural). Your One Stop Guilt-free Gift Shop supporting local small businesses and makers!


Contact info

4.8

Excellent

TrustScore 5 out of 5

526 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(526)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy 😊

Very happy with the product 😊
Well packaged and speedy delivery
Great company that I will use again and recommend.
Many thanks 🙏

17 November 2025
Apostrophal logo

Reply from Apostrophal

Hi Victoria,

Thank you for taking the time to share your feedback. I’m very sorry to hear that your parcel arrived damaged and that this affected your experience — especially since it was meant to be a gift. This is certainly not the standard we aim for at APOSTROPHAL, where we pride ourselves on careful packing and attentive service.

Occasionally parcels may be handled less gently during transit, but we’re always here to help if anything isn’t as expected.

We always encourage customers to reach out to us directly if anything isn’t quite right, as we’re usually able to resolve concerns very quickly.

Your order was dispatched the same day it was placed (17 Nov.) and delivered within the Royal Mail Tracked 48 timeframe (19 Nov.), but I completely understand that any concern about presentation can still feel disappointing.

To look into this properly, could you please email us at support@apostrophal.com with a few photos of the parcel and the box you received? We’ll review everything carefully and do our best to resolve this for you.

Thank you again for bringing this to our attention.

Warm regards,
Jenny
APOSTROPHAL

Rated 5 out of 5 stars

quality

quick delivery and quality products

9 October 2025
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Reply from Apostrophal

😊 Thank you so much! We’re delighted you were happy with the quick delivery and the quality of our products. We look forward to serving you again soon!

Best Eco-wishes,
Jenny

Rated 5 out of 5 stars

I got a bamboo/stainless steel razor…

I got a bamboo/stainless steel razor with Apostrophal and I love it! Gave myself enough time to try it out before writing this review. I had another brand before and I always had to be extra careful to not cut myself while shaving due to the blade’s angle. But the design on this one is safe to use and I don’t have to worry about it anymore!

19 June 2025
Unprompted review
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Reply from Apostrophal

Dear Gabriela,

🪒 Thank you so much for coming back to share your experience — we really appreciate you taking the time to properly try the razor before reviewing it! We’re thrilled to hear that you’re loving the design and feeling more confident and safe while using it. It means a lot to know it’s made a real difference for you.

We look forward to serving you again soon!

Best Eco-wishes,
Jenny

Rated 5 out of 5 stars

Super simple process and delivered very…

Super simple process and delivered very quickly. Excellent

14 September 2025
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Reply from Apostrophal

🚚 Thank you so much Simon! We’re really happy to hear everything went smoothly and that your order arrived quickly. We look forward to serving you again soon!

Best Eco-wishes,
Jenny

Rated 5 out of 5 stars

Great prices and speedy delivery

Great prices and speedy delivery

31 August 2025
Apostrophal logo

Reply from Apostrophal

Dear Andrea,

💚 Thank you so much! We’re delighted you were happy with the prices and speedy delivery. We look forward to serving you again soon!

Best Eco-wishes,
Jenny

Rated 5 out of 5 stars

Great Eco Shop!

Nice selection of quality products at honest prices, speedy delivery, and even a personalised thank you from the owners!

6 September 2025
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Reply from Apostrophal

🌿 Thank you so much Denise for your wonderful feedback! We’re truly touched by your kind words and so glad you appreciated the product selection, fair pricing, and personal touch. It means the world to us as a small eco-conscious business. We look forward to serving you again soon!

Best Eco-wishes,
Jenny

Rated 5 out of 5 stars

Excellent!👏🏻

I always try to support smaller independent retailers where possible. Great product, great price, well packaged, quick delivery with great communication throughout. The free delivery option was a real bonus👍🏻I’m a first time customer and will definitely return. Highly recommended.Happy customer, thank you!

25 August 2025
Unprompted review
Apostrophal logo

Reply from Apostrophal

💚 Thank you so much for your incredibly kind and detailed feedback! It truly means the world to us to be supported by customers who value small, independent businesses.

As such, we make it a priority to support other small makers and ethical suppliers wherever we can — so your words really resonate. We can’t wait to welcome you back again.

Best Eco-wishes,
Jenny

Rated 5 out of 5 stars

Products arrived promptly and were well…

Products arrived promptly and were well packaged without a lot of waste like a lot of other companies use.
Would recommend Apostrophal.

15 August 2025
Apostrophal logo

Reply from Apostrophal

🌿 Thank you so much for your thoughtful review! We’re so pleased to hear the packaging met your expectations — reducing waste is something we truly care about. Your recommendation means a lot to us.

Best Eco-wishes,
Jenny

Rated 5 out of 5 stars

Delivered quicker than expected

Delivered quicker than expected. Love the product!

4 August 2025
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Reply from Apostrophal

✨ Thank you Maggie for your lovely feedback! We’re so glad the incense sticks arrived sooner than expected and that you’re enjoying them. We look forward to serving you again when needed.

Best Eco-wishes,
Jenny

Rated 5 out of 5 stars

Great product at a good price and swift…

Great product at a good price and swift delivery

2 August 2025
Apostrophal logo

Reply from Apostrophal

💚 Thank you so much for your kind review! We’re delighted to hear you were happy with the product, price, and speedy delivery. Hope to see you again soon!

Best Eco-wishes,
Jenny

Rated 5 out of 5 stars

Quality product

Arrived quickly. Very attractive packaging. Quality product

31 July 2025
Apostrophal logo

Reply from Apostrophal

🌿 Thank you for your lovely feedback! We’re so pleased you enjoyed the quick delivery, the packaging, and the quality of the product. Your support means a lot to us!

Best Eco-wishes,
Jenny

Rated 5 out of 5 stars

Great products and great service!

I ordered two Irish seaweed soaps and they look and smell great.

31 July 2025
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Reply from Apostrophal

🍀 Thank you so much Deborah for your kind words! We’re thrilled to hear you’re enjoying the look and scent of the Irish seaweed soaps — they’re a real treat for the senses. We truly appreciate your support!

Best Eco-wishes,
Jenny

Rated 5 out of 5 stars
Apostrophal logo

Reply from Apostrophal

😊 Thank you for your kind feedback! We’re so happy everything met your expectations. Looking forward to serving you again!

Best Eco-wishes,
Jenny

Rated 5 out of 5 stars

Speedy delivery of a quality product.

Arrived quickly; adequate but minimal packaging; lovely product

31 July 2025
Apostrophal logo

Reply from Apostrophal

🌱 Thank you for your lovely feedback! We’re glad your order arrived quickly and that you appreciated the minimal, eco-conscious packaging. Delighted to hear you’re enjoying the product!

Best Eco-wishes,
Jenny

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