Had an issue logging on after being out of town. Spoke with Howell and he responded quickly. He quickly resolved the issue and instructed me what to try on my end. I’ve always had great response from... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Apollo is a great service and the customer service team is top notch. I've never waiting more than 1 minute to be connected with a representative. No joke! They are always helpful and thorough, in... See more
Company replied
Was definitely having trouble getting everything squared away, but I was helped out and it really made my life easier. The help was quick, informative, patient, and friendly. Mack, I appreciate you!
Company replied
Support was very helpful and guided my thru the BITCOIN process of paying my bill and did not leave me until it was resolved. Thanks for the assistance
Company replied
4.9
Excellent
304 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love the app
The service provided was excellent, and I thoroughly enjoyed all the channels. They all functioned perfectly, without any buffering issues. The application was very user-friendly, and the customer service was both prompt and helpful. I wholeheartedly recommend this service.
17 May 2026
Unprompted review
Reply from Apollogroup
Thanks for the fantastic feedback, Luis! There is nothing better than a flawless stream and instant support when you need it. We truly appreciate your high praise for our channel quality, interface, and team, and we look forward to keeping the great entertainment coming. Enjoy the stream!
I have enjoyed this service for about 3…
I have enjoyed this service for about 3 years and customer service is great!
17 May 2026
Unprompted review
Reply from Apollogroup
Appreciate the wonderful shout-out, Monica! Keeping our subscribers happy year after year is our top priority, and we are so glad our customer service team has taken such great care of you over the last three years. Thank you for your loyalty and for being a valued part of Apollo Group TV family!
I’ve been with them for 5 years
I’ve been with them for 5 years + I’ve tried many services and by far this is the best you can get and their app is top notch nothing comes close. I highly recommend this to anyone and their support is the best.
17 May 2026
Unprompted review
Reply from Apollogroup
Hi Michael, thank you so much for the 5-star review! We are absolutely blown away to hear that you've been with us for over 5 years. Knowing that you've tried many services and consider Apollo the absolute best with a top-notch app and unmatched support means the world to our team. Thank you for your incredible loyalty and your 100% recommendation. Happy streaming!
Great streaming choice!
Quick & clear support through live chat. Intuitive user interface and great content selection.
16 May 2026
Unprompted review
Reply from Apollogroup
Thanks for the fantastic feedback, The Kuler! There is nothing better than an easy-to-use interface paired with instant help when you need it. We truly appreciate your kind words about our live chat and content variety, and we look forward to keeping the great entertainment coming. Enjoy the stream!
Apollo Group TV is the best
Apollo Group TV is the best! I love everything about it. I can watch movies, tv shows, sports in real time from all over the world. I am a very satisfied customer for over 2yrs now.
15 May 2026
Unprompted review
Reply from Apollogroup
Thanks for the fantastic feedback, Fabian! There is nothing better than hearing from a long-term subscriber who gets to enjoy a world of entertainment right at their fingertips. We truly appreciate your high praise and look forward to keeping the great content coming for many more years. Enjoy the stream!
Every time I reach out through chat I…
Every time I reach out through chat I get Promptly response and they have always resolved my issues.
Apollo is the best app I’ve ever used I recommend 100%
15 May 2026
Unprompted review
Reply from Apollogroup
Appreciate the wonderful shout-out, Elieser! Delivering a top-tier app experience backed by lightning-fast customer care is exactly what we strive for every day. Hearing that we've earned a 100% recommendation from you is the best feedback we could ask for. Thank you for being a valued part of our streaming family!
Sally was great
Sally , was so great helping us to renew our subscription , step by step.
14 May 2026
Unprompted review
Reply from Apollogroup
Hi Judy, thank you so much for the 5-star review! We are absolutely thrilled to hear that Sally was so great in helping you renew your subscription step by step. We’ll be sure to pass along your wonderful compliments to her for her patient and excellent service. Thank you for your support. Enjoy the stream!
good/live customer online service
good/live customer online service. which is appreciated. The CS understood what i was doing when i was unable to renew my subscription and provided me with step by step instructions precisely as needed. The CS stayed online with me until the transaction was completed. Awesome job. Thank you.
14 May 2026
Unprompted review
Reply from Apollogroup
Thanks for the fantastic feedback, SLC! There is nothing better than a smooth, step-by-step resolution backed by dedicated customer care. We truly appreciate your kind words about our team staying by your side until the transaction was complete, and we look forward to keeping everything running flawlessly for you. Happy streaming!
Gold standard for IPTV
Pretty much the Gold standard for IPTV. Been using Apollo for years with no issue. Solid compatibility throughout all devices, good user interface, and they are constant with making updates and enhancements.
14 May 2026
Unprompted review
Reply from Apollogroup
Appreciate the wonderful shout-out, Ruben! Being a reliable, high-performing provider that continually rolls out updates and enhancements is exactly what we strive for every day. We are so incredibly grateful to have had you as a loyal customer for years across all your devices. Thank you for being a valued part of Apollo Group TV family!
the help i received was fast and easy
the help i received was fast and easy. great experience
14 May 2026
Unprompted review
Reply from Apollogroup
Thanks for the fantastic feedback, Jaime! There is nothing better than getting the help you need quickly and easily. We truly appreciate your kind words about your experience and look forward to keeping everything running flawlessly for you. Enjoy the stream!
The service is Great
The service is Great! Loads of channels at a decent price rate. I will never go back to any other local cable company. When I need help resubscribing someone is always available through the chat helping me step by step! I love Apollogroup TV. Cindy Verdun
13 May 2026
Unprompted review
Reply from Apollogroup
Thanks for the fantastic feedback, Cindy! There is nothing better than hearing that you'll never go back to local cable thanks to our service and prices. We truly appreciate your kind words about our always-available chat team helping you with your renewals, and we look forward to keeping the great entertainment coming. Enjoy the stream!
Apollo TV is Good.
The service is pretty reliable with minimal issues. I am not a Bitcoin user and renewing is a pain as I am not used to dealing with Bitcoin. If you like to watch TV then you will enjoy the service.
13 May 2026
Unprompted review
Reply from Apollogroup
Appreciate the feedback, Brian! It's great to know the service is hitting the mark for you. We hear you loud and clear on the payment process being a bit of a hurdle. We are actively working on ways to improve and simplify our services in that area to make things easier for everyone. Thanks for the support and happy streaming!
I got someone immediately to support me…
I got someone immediately to support me with my subscription renewal to make it a hassle-free process.
13 May 2026
Unprompted review
Reply from Apollogroup
Appreciate the wonderful shout-out, Sandra! We work hard to ensure our support team is prompt and ready to assist, so hearing that your renewal process went smoothly and without delay absolutely makes our day. Thank you for being a valued part of our streaming family!
They are patient and knowledgeable.
13 May 2026
Unprompted review
Reply from Apollogroup
Hi JR, thank you so much for the 5-star review! We are absolutely thrilled to hear that you found our team patient and knowledgeable. Providing top-tier customer care is what we do best, and knowing we hit the mark for you means the world to us. Thank you for your support. Happy streaming!
Excellent customer service and love the app
Excellent customer service and love the app. Best IPTV around, my third year.
13 May 2026
Unprompted review
Reply from Apollogroup
Appreciate the wonderful shout-out, Michael H! Delivering a top-tier app experience backed by excellent customer care is exactly what we strive for every day. We are so incredibly grateful to have had you as a loyal customer for three years now. Thank you for being a valued part of our streaming family!
Fantastic all the way around
The service team was wonderful and complimentary. I was able to resolve some minor concerns and felt valued. The offerings and ease of use make this a product that any and all should give a try!!
Thanks Apollogroup team!
12 May 2026
Unprompted review
Reply from Apollogroup
Hi Jerome, thank you so much for the 5-star review! We are absolutely thrilled to hear that our service team made you feel valued and helped you smoothly resolve your concerns. Thank you for the wonderful recommendation and your support. Happy streaming!
I had to renew my subscription
I had to renew my subscription. Support was awesome, step by step instructions. If they had not helped me I would never have got it done. Very patient and knowledgeable.
12 May 2026
Unprompted review
Reply from Apollogroup
Appreciate the wonderful shout-out, Geo! Renewals should always be smooth, and we are so glad our team was right there to guide you through every single step with the patience you deserved. Thank you for sharing your experience and for being a valued part of Apollo Group TV family!
Apollo Provides Excellent Customer Service
I was initially skeptical of the Apollo service, but once I had assistance setting up my account over chat, I was pleasantly surprised at the great value they offer! Solid customer service.
11 May 2026
Unprompted review
Reply from Apollogroup
Thanks for the fantastic feedback, Dan! There is nothing better than turning skepticism into an awesome experience. We truly appreciate your kind words about our helpful chat support and unbeatable value, and we look forward to keeping the great entertainment coming. Enjoy the stream!
Great service
Great service. Timely and always helpful. I’ve been a customer for years and the service has always been outstanding.
11 May 2026
Unprompted review
Reply from Apollogroup
Appreciate the wonderful shout-out, Andre! Delivering a dependable streaming experience backed by quick, helpful customer care is exactly what we strive for every day. We are so incredibly grateful to have had you as a loyal customer for years. Thank you for being a valued part of Apollo Group TV family!
Fantastic service
Fantastic service. Get some many channels absolutely BUFFER FREE. That didn't used to be the case but it is now.
Top notch customer service as well. Any problems and they take care of it right away
I've been a loyal customer for years!
11 May 2026
Unprompted review
Reply from Apollogroup
Hi Henry, thank you so much for the 5-star review! We are absolutely thrilled to hear that you are enjoying so many channels completely buffer-free. We’ve worked hard to upgrade our performance over the years, and knowing our improvements and top-notch customer service are hitting the mark for a loyal customer like you means the world to us. Thank you for your amazing long-term support. Happy streaming!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.