Had an issue logging on after being out of town. Spoke with Howell and he responded quickly. He quickly resolved the issue and instructed me what to try on my end. I’ve always had great response from... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Apollo is a great service and the customer service team is top notch. I've never waiting more than 1 minute to be connected with a representative. No joke! They are always helpful and thorough, in... See more
Company replied
Was definitely having trouble getting everything squared away, but I was helped out and it really made my life easier. The help was quick, informative, patient, and friendly. Mack, I appreciate you!
Company replied
Support was very helpful and guided my thru the BITCOIN process of paying my bill and did not leave me until it was resolved. Thanks for the assistance
Company replied
4.9
Excellent
304 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Apollogroup
Thanks for the fantastic feedback, Collin! There is nothing better than pairing a great entertainment product with a customer service team that treats you right. We truly appreciate you taking the time to share your excellent experience, and we look forward to keeping everything running flawlessly for you. Enjoy the stream!
GREAT SERVICE AND EXPERIENCE
I love enjoying all of the latest movies. Apollo's service has been the best thus far. The service is always clear and dependable. I will be a subscriber as long as it is available. I am a happy customer,
15 June 2026
Unprompted review
Reply from Apollogroup
Appreciate the wonderful shout-out, Shawn! Our team works incredibly hard to keep our movie library fresh and our connection stable and reliable, so hearing that we've been your best service thus far is fantastic. Thank you for pledging your long-term loyalty to us; we look forward to keeping you happily entertained for many years to come!
Kaylie
Kaylie, as all others I’ve reached out to with Apollo have basically ‘held my hand’ patiently through any challenge I’m having! I can say they are always successful and I finish without any frustration or tears! Thanks Kaylie!
14 June 2026
Unprompted review
Reply from Apollogroup
Hi SLC, thank you so much for the 5-star review! We are absolutely thrilled to hear that Kaylie, along with the rest of our support team, was able to 'hold your hand' and patiently guide you through your challenges. We know technology can sometimes be overwhelming, so hearing that our team consistently helps you finish your sessions successfully and completely free of frustration or tears means the world to us. Thank you for your wonderful feedback. Happy streaming!
Extraordinary customer service
I have experienced extraordinary service with Apollo tv! Each time the response has been fast and my issue has been resolved! Every one has been kind and patient! Thank you for your service!!!
14 June 2026
Unprompted review
Reply from Apollogroup
Thanks for the fantastic feedback, Ronald! There is nothing better than pairing a great streaming experience with an exceptional customer support team that always has your back. We truly appreciate your kind words and recognition of our team's patience, and we look forward to keeping everything running flawlessly for you. Enjoy the stream!
Apollogroup TV is the best way to watch…
Apollogroup TV is the best way to watch TV. I pay $13/ month and get all the channels in the US, much of the live sporting events, and even showtime and HBO, all for $13/month. I just renewed my subscription for the third consecutive year.
14 June 2026
Unprompted review
Reply from Apollogroup
Appreciate the phenomenal shout-out, Julie! Three years of streaming together is an amazing milestone, and we love knowing that our massive selection of live sports and premium entertainment continues to deliver unbeatable value for you month after month. Thank you so much for taking the time to share your wonderful experience and loyalty with the community!
Chat made it Super easy and efficient…
Chat made it Super easy and efficient to renew my subscription!
14 June 2026
Unprompted review
Reply from Apollogroup
Appreciate the wonderful shout-out, Ismael! Our chat team works hard to deliver quick, straightforward service, so hearing that they turned your subscription renewal into a smooth and efficient experience absolutely makes our day. Thank you for taking the time to share your great experience with us!
This app is amazing!!
This app has been nothing but a fantastic experience!! Works great, very few issues at all and is updated regularly!! Love it and highly recommend to anyone who is interested in Apollo. Absolutely fantastic customer service too, quick to respond and very helpful
13 June 2026
Unprompted review
Reply from Apollogroup
Thanks for the fantastic feedback, Derick! There is nothing better than pairing a constantly evolving, high-quality application with an exceptional customer care team that responds quickly. We truly appreciate you taking the time to share your excellent experience, and we look forward to keeping everything running flawlessly for you. Enjoy the stream!
Consistency
The service is consistent and user friendly.Been with this service about 5 years now and has been pleased with it. Hope they get better with the epg but overall I will continue using this service
13 June 2026
Unprompted review
Reply from Apollogroup
Appreciate the wonderful shout-out and constructive feedback, Paul! Five years of streaming together is an amazing milestone, and we love knowing that we've kept things reliable and user-friendly for you throughout the journey. We hear you loud and clear on the EPG, and we’re actively working to refine and improve that experience. Thank you for sticking with us, and we look forward to keeping you entertained for many more years to come!
Subscription Renewal
CSR Mack walked me through the subscription renewal process. He made it relatively painless.
13 June 2026
Unprompted review
Reply from Apollogroup
Thanks for the fantastic feedback, Trevor! There is nothing better than knowing our customer care team is delivering the kind of straightforward, hassle-free support needed to get you right back to your entertainment. We truly appreciate you taking the time to recognize Mack's excellent service today, and we look forward to keeping the premium content rolling. Enjoy the stream!
I had to renew my subscription and I…
I had to renew my subscription and I usually do 6 months but I went for the 365. And Nathan the tech help walk me through it smoothly. Apollo has great service to me the best. So thank you Apollo
13 June 2026
Unprompted review
Reply from Apollogroup
Appreciate the wonderful shout-out, JusMike! Locking in that full year of entertainment is a fantastic move, and we are so glad Nathan provided the smooth, top-tier tech support you needed to get it sorted out. Hearing that you consider us the best service around absolutely makes our day. Thank you for your continued loyalty and support!
i love this app!!!!
i love this app! been using this 5 years now! i recommended to all my friends and family! also nathan was amazing at helping me
12 June 2026
Unprompted review
Reply from Apollogroup
Thanks for the fantastic feedback, Aja! There is nothing better than receiving such high praise from a 5-year veteran subscriber who truly gets maximum value out of everything we offer. We appreciate you recognizing Nathan's excellent service, and we look forward to keeping the premium entertainment rolling for many more years to come. Enjoy the stream!
The Apollogroup Standard
When I first signed up, I thought it would be another service with minimum quality and few shows I would want to watch. I am impressed. I have been able to binge watch shows that I never finished seeing from my childhood. I found rare movies, here I couldn't find anywhere else. I am a follower of British Darts and snooker and I have been able to watch live matches. The customer service is excellent, I have always been able to get any issues resolved quickly and the renewal system is very easy to use. If you like new, old, classic, hard to find and resent shows, movies, and tv, apollo group is the best. I also like the fact that I can watch live news from just about every major city in the United States. I can see what's happening as it happens. This is the one program for anyone who is a true fan of TV, Movies and shows.
11 June 2026
Unprompted review
Reply from Apollogroup
Hi Eddie, thank you so much for the incredible 5-star review! We are absolutely thrilled to hear that we blew past your initial expectations and completely changed your perspective on what a streaming service can offer. From walking down memory lane with your favorite childhood shows and discovering rare movie gems to catching live British Darts, snooker, and localized US news, we love being your ultimate entertainment hub. Thank you for your amazing endorsement and for highlighting our quick customer service and renewal system. Happy streaming, Eddie!
Great customer service!
Mack was very helpful as the Skakepay/Bitcoin experience is a bit complicated, and I needed help with it.
10 June 2026
Unprompted review
Reply from Apollogroup
Thanks for the fantastic feedback, Mike! There is nothing better than knowing our customer care team is delivering the kind of patient, top-tier support needed to make a complicated process easy. We truly appreciate you recognizing Mack's excellent service today, and we look forward to keeping everything running flawlessly for you. Enjoy the stream!
This is our 3rd year with Apollo Group…
This is our 3rd year with Apollo Group TV gosh what can I say.... The Sports, Movies, and of course the TV shows. You don't know what you are missing!
10 June 2026
Unprompted review
Reply from Apollogroup
Thanks for the fantastic feedback, Mark! There is nothing better than receiving such high praise from a 3-year veteran subscriber who truly gets maximum value out of everything we offer. We appreciate you spreading the word about our sports and entertainment packages, and we look forward to keeping the premium content rolling for many more years. Enjoy the stream!
Reply from Apollogroup
Hi Al, thank you so much for the 5-star review! We are thrilled to hear that you are enjoying a completely hassle-free service and our great content library. Providing a smooth, stress-free viewing experience is exactly what we aim for. Thank you for your wonderful feedback. Happy streaming!
Solved my signing in problem…
Solved my signing in problem efficiently and effectively. Nathan was patient with my descriptions and clear with his directions on what to do. I actually was trapped trying to sign in on a counterfeit site; which I now can identify easily and block further emails. Thank you!
8 June 2026
Unprompted review
Reply from Apollogroup
Thanks for the fantastic feedback, Wheaton! There is nothing better than knowing our customer care team delivered the fast, effective support needed to pull you out of a tricky situation with a counterfeit site. We truly appreciate you recognizing Nathan's clear directions and patience, and we look forward to keeping your official viewing experience completely seamless. Enjoy the stream!
This app is definitely clutch…
This app is definitely clutch especially during football season with all games nationwide available. Worth every penny
8 June 2026
Unprompted review
Reply from Apollogroup
Appreciate the wonderful shout-out, Steve! There is nothing quite like having complete access to every single game nationwide when football season rolls around, so we are glad we can deliver that flawless game-day coverage for you. Hearing that the platform is worth every penny absolutely makes our day. Thank you for choosing us as your ultimate sports home!
I really enjoy Apollo TV
I really enjoy Apollo TV
They have a ton of things to watch & they continuously update the product.
Today Mack helped me with my subscription update & he patiently walked me through the process.
6 June 2026
Unprompted review
Reply from Apollogroup
Thanks for the fantastic feedback, Bill! There is nothing better than pairing a constantly evolving application with exceptional, patient customer care. We truly appreciate you taking the time to recognize Mack's excellent service today, and we look forward to keeping the premium entertainment rolling your way. Enjoy the stream!
Got helped from rep
Got helped from rep: Avery, she provided excellent support ! I am very satisfied with chat support
5 June 2026
Unprompted review
Reply from Apollogroup
Appreciate the wonderful shout-out, Timo! Our chat team works hard to deliver fast, helpful service, so hearing that Avery hit the mark and left you feeling completely satisfied absolutely makes our day. Thank you for taking the time to share your great experience with our support team!
Variety of Shows & Great Customer Service
We enjoy Apollo and the variety of shows available. The customer service is very good. Thelma helped me today and was pleasant and answered all of my questions. We highly recommend this service.
5 June 2026
Unprompted review
Reply from Apollogroup
Appreciate the wonderful shout-out, Linda! Finding something for everyone to watch can be a challenge, so we're glad our variety of shows is hitting the mark. Hearing that Thelma was able to answer all of your questions with a pleasant attitude absolutely makes our day. Thank you so much for spreading the word and recommending us to others!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.