APOLLO Insurance Reviews 2,065

TrustScore 3.5 out of 5

3.6

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See what reviewers are saying

Rated 5 out of 5 stars

I am sooo grateful that your insurance is so affordable, easy, non complicated and lack of stress to get. I like the control that I have to decide how much insurance I need. This insurance is the chea... See more

Rated 5 out of 5 stars

Excellent product and top-notch customer service. It was easy to not only obtain tenant insurance but also manage my account in one place.

Rated 1 out of 5 stars

Total scam. The site won't accept a back-up credit card payment method. There is no phone number to contact them, only a chat bot that doesn't even deal with specific issues. They hook you in with "To... See more

Rated 5 out of 5 stars

My experience was fine. The only problem I have is I'm trying to log into some vehicle app that reduces by insurance but it is not allowing me to. The app will tell me that my email password is not co... See more

Company details

  1. Insurance Company
  2. Business Insurance Company
  3. Commercial Insurance Company
  4. Personal Insurance Company

Written by the company

APOLLO is making insurance effortless for individuals and small businesses. As one of Canada’s leading InsurTechs, we deliver a people-first buying experience through time-saving technology and a deep understanding of the communities we serve. Our customers can buy online in minutes, and receive their policy documents instantly. Headquartered in Vancouver, Canada, with remote employees nationwide, APOLLO was co-founded in 2018 by CEO, Jeff McCann, and VP of Marketing & PR, David Dyck in response to what they saw as a troubling issue. The insurance industry had not caught up to the digital age. In fact, it was well behind. Their vision was simple, yet groundbreaking: to provide brokers easier access to insurance products by integrating technology into the supply chain. Not long after, in April of 2019, APOLLO launched our proprietary technology – the Exchange – offering a portal for insurance brokers to quote, bind, and transact Canada’s largest selection of online insurance products. Since then, APOLLO has added to our online distribution model through embedded partnerships and our own in-house agency arm, allowing us to capitalize on the scalability of digitized insurance products. Today, APOLLO is now one of Canada’s leading online insurance providers and winner of 16 awards, including Digital Innovator of the Year.


Contact info

3.6

Average

TrustScore 3.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing customer service!

Travis was exceptionally informative and made the entire process easy and hassle free. I was with my old insurance company for a decade and had so many issues with them, and Travis explained everything to me in clear detail to help with all my concerns. I wish I had switched to Apollo sooner.

6 July 2023
Rated 1 out of 5 stars

EMAIL NEGLECT

My emails are allegedly supposed to be responded to in two business days. I emailed this company A MONTH IN ADVANCE wanting to cancel my insurance because I was moving out. They responded after two weeks to which I responded within TWO HOURS giving them the information they needed. This was in April. Guess what? IM STILL BEING CHARGED. I better receive a response to my emails because why on earth am I still being charged for this phony insurance!!! Kristen Fedorowicz, check your damn email!!!

4 July 2023
Unprompted review

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