GREAT EXPERIENCE!! Wonderful Helper “Ben”.. Fast responsive time.. Very professional! questions i asked, were precisely answered.. Issues had arisen at some point, But he definitely fixed all the issu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've been using Apex Hosting for 3 weeks now. Never had a problem. Server stays on 24/7, quickly starts up and restarts. It's really easy to change worlds, create backups, add mods, and customize the... See more
Company replied
doesn't matter what game, apex has honestly never let me down since 2024. i have done not just mc mods, plugins, resourcepacks other games as well. will always come back. super fast customer service b... See more
Company replied
I've been hosting on and off different Minecraft servers for me and my friends for the past 3 years, I never had a problem with performance or servers being down. Their system for setting everything u... See more
Company replied
Company details
Written by the company
Apex Hosting's mission is to be the leader in hosting Minecraft servers through dedication to customer support and education.
Contact info
4.7
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Zachary from Apex Hosting was really…
Zachary from Apex Hosting was really good at what he does. He helped me really quickly while I was struggling the whole day due to a geyser issue after a migration. Thank you Zachary and the whole team.
17 January 2026
Unprompted review
Reply from Apex Hosting
Hello!
We’re really glad to hear that Zachary was able to help you quickly with the Geyser issue after the migration! We’ll be sure to pass along your kind words to him. If you need anything else, we’re always here to help!
Best regards,
Apex Hosting.
Probably the best server hosting service out there
give my g daniel from technical support a raise he is the only reason im giving 5 stars. also servers work perfectly fine, i have used apex previously for minecraft servers and no issues to be concerned about. excellent customer support (especially from daniel)
14 January 2026
Unprompted review
Reply from Apex Hosting
Hello!
We really appreciate you taking the time to share this! Daniel will absolutely appreciate the shoutout! Our support team works hard to be as helpful and reliable as possible, and feedback like this goes a long way.
If you ever need anything else or decide to spin up another server in the future, we’ll be right here and happy to help again.
Best regards,
Apex Hosting
Jet is #1
I struggled at first to set up my server, as it was my first time. But a support team member named Jet was invaluable and answered everything I needed to get my server going. I definitely recommend this server hosting site.
13 January 2026
Unprompted review
Reply from Apex Hosting
Hello Kyle!
We’re really happy to hear that Jet was able to help you get everything set up, especially for your first server. We’ll be sure to pass along the kind words :)
If you ever need help again, feel free to contact us!
Best regards,
Apex Hosting
They did everything correctly!
13 January 2026
Unprompted review
Reply from Apex Hosting
Hello Finn!
We’re glad to hear that! Our team always aims to get things done right and make the experience as easy as possible.
If you ever need help again, we’ll be here and happy to assist.
Best regards,
Apex Hosting
ive always had a great experience with…
ive always had a great experience with apex hosting. they are fast to respond and always helpful
12 January 2026
Unprompted review
Reply from Apex Hosting
Hello Luke!
We really appreciate you sticking with us and sharing that feedback. That’s exactly the kind of experience we aim to provide every time!
If there’s ever anything you need, we’re always here and happy to help again!
Best regards,
Apex Hosting
Great service, very intuitive site
Very prompt and respectful chat with Marco. he helped me fix my issue in no time! Also the whole service is super intuitive! love it
12 January 2026
Unprompted review
Reply from Apex Hosting
Hello Samuel!
It’s great to know Marco was able to jump in quickly and get things sorted without any hassle. Feedback like this means a ton to us!
If you need anything else in the future, we’ll be right here and happy to help again :)
Best regards,
Apex Hosting
Great knowledgeable staff
Great knowledgeable staff, fast server setup, Marco was a legend, definitely look for their help.
Decently low fee, no connection issues
12 January 2026
Unprompted review
Reply from Apex Hosting
Hello Roger!
Thanks a lot for the review! We're really glad to hear everything went smoothly with your server setup and that you had a solid experience overall :)
If you ever need help again or have any questions down the line, we’re always here to help.
Best regards,
Apex Hosting
W jet t mad helpful saved me
12 January 2026
Unprompted review
Reply from Apex Hosting
Hello Silas!
Glad to hear that! We’re really happy our team was able to help you out and get things sorted quickly. If you ever need a hand again, let us know :)
Best regards,
Apex Hosting
Super helpful support for beginners
I am new to mods entirely and Marco was a great help when I misplaced some files. Thanks to him I was able to get my server up and running
11 January 2026
Unprompted review
Reply from Apex Hosting
Hello, Michelle!
We're happy to hear that Marco was able to help you sort out your server's mods. We'll make sure he sees your review!
Feel free to contact us again if you have any other concerns and we'll be glad to assist you in any way we can :)
Best regards,
Apex Hosting
I was having a mod version issue and…
I was having a mod version issue and the ai started out pretty helpful but was unable to fully assist in fixing my issue, however Marco Padilla stepped in and gave me the info i needed to move forward with my request, being that i needed to submit a ticket to have my mod updated and installed, since Apex was a tad behind in getting it moved to the new version, but thats ok, either way i got what i need thanks to him in a fast and efficient manner, thank again Marco, you guys really are known for your good customer service.
11 January 2026
Unprompted review
Reply from Apex Hosting
Hello!
Thank you for the positive feedback on our customer service, we’re always striving to provide a great experience!
We’re happy to hear that Marco was able to assist you efficiently, and we’ve shared your kind words with him :)
Best regards,
Apex Hosting
Reply from Apex Hosting
Hello, Ment!
We're happy to hear you had a good experience with our service!
Thank you for sharing your feedback :)
Best regards,
Apex Hosting
Bryan aka owl pic man is five star
been using apex for long time and tonight my server got realllyyy banged up and a guy named Bryan aka owl pic guy haha saved the server and all its files staff here is amazing #1 server host by far
11 January 2026
Unprompted review
Reply from Apex Hosting
Hello, Dalton!
Thank you so much for the kind words!
We're happy to hear that Bryan was able to help sort out your concerns. We'll make sure this review reaches him :)
Best regards,
Apex Hosting
Excellent customer support experience
At some point during normal use of the server, a seemingly very complex problem popped up that none of us could figure out.
The agent who connected with us, Zachary, was immediately responsive with looking into the problem, clearly understood what I was experiencing and had a solution that got us up and running within minutes!
This experience happened in nighttime hours in most locations, so I'm doubly impressed that support was this immediately accessible.
10 January 2026
Unprompted review
Reply from Apex Hosting
Hello, Brady!
Thank you for the positive review!
We're very glad to hear that Zachary was able to help you resolve the issue :) We’ll be sure to pass along your kind feedback to him.
We offer 24/7 support to ensure help is always available, so please don’t hesitate to reach out anytime!
Best regards,
Apex Hosting
Great professionalism and Knowledge
Great professionalism and Knowledge, Franco Oliveri was able to help me in a fast and timely matter, while also providing me the tools to move forward!
10 January 2026
Unprompted review
Reply from Apex Hosting
Hello, Quin!
We're happy to hear that Franco was able to swiftly assist you as well as share knowledge!
We'll make sure this positive feedback reaches him :)
Best regards,
Apex Hosting
Reply from Apex Hosting
Hello, Adrian!
Thank you for leaving a positive review, we'll make sure this feedback reaches Marco:)
Best regards,
Apex Hosting
Bryan P from the support team was very…
Bryan P from the support team was very helpful when I was having trouble setting up my server. Great support is one of the most important things to have in a service like Apex Hosting.
10 January 2026
Unprompted review
Reply from Apex Hosting
Hello, Travis!
Thank you for sharing your positive experience!
We're happy to hear Bryan was able to assist you in setting up your server, we'll make sure to share this feedback with him :)
Best regards,
Apex Hosting
marco padilla fixed my server under 5…
marco padilla fixed my server under 5 mins!
9 January 2026
Unprompted review
Reply from Apex Hosting
Hello!
We're glad to hear Marco was able to assist you swiftly!
We'll make sure to share the positive feedback with him :)
Best regards,
Apex Hosting
Staffs are amazing
I purchased many minecraft server with apex hosting and they where all great. I put 5 stars for the staffs, because they respond really quickly and they all have did a great jobs to help me setup my server.
The cpu are really great too, you can use big modpack like ATM and they never lag.
9 January 2026
Unprompted review
Reply from Apex Hosting
Hello!
Thank you so much for the continued support and the kind words! We really try to make support the strongest part of what we do, so that feedback goes a long way.
If you ever need help with anything else, we’re always here for you!
Best regards,
Apex Hosting.
Zachary is awesome
Zachary is awesome! He got our minecraft server up to the latest and greatest snapshot within a few minutes. Very responsive!
9 January 2026
Unprompted review
Reply from Apex Hosting
Hello!
We’re glad to hear that! Getting your Minecraft server updated smoothly and fast is exactly what we aim for :)
If you need anything else down the line, we’re always here to help!
Best regards,
Apex Hosting.
Reply from Apex Hosting
Hello!
We’re really glad our team could communicate clearly and help you out when you needed it. If anything else comes up, we’re always here to help!
Best regards,
Apex Hosting.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.