Apex Auto Parts Reviews 

39
•
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered a car part on Wednesday and paid an extra £9.99 for next day delivery, I got an email the same day saying the order was received. The part arrived on Saturday at noon. The Royal Mail tra... See more

Rated 2 out of 5 stars

Bought some F12 seats costing £25k inc Necessary looms. Looms were wrong - had zero contact from Apex, even tho I texted Dan several times, until SBR Engineering who are excellent solved the problem... See more

Rated 5 out of 5 stars

I’m from Stoke and have been to a fair few garages over the years, but Apex has honestly exceeded all my expectations. They are the best priced around, get the job done well ahead of time, and most im... See more

Rated 5 out of 5 stars

I have been using Apex now for over 3 years. They have always been competitively priced and kept me informed on delivery times. I’m shocked to read the reviews about bad customer service as they’ve... See more

Company details

  1. Auto Parts Store
  2. also in
  3. Auto Accessories Wholesaler
  4. Auto Body Parts Supplier
  5. Auto Machine Shop
  6. Auto Parts Market
  7. Car Accessories Store

Information provided by various external sources

Apex Auto parts is a standout amongst other auto benefit gateway in London, intended to assist auto proprietors with finding all the motor parts they required.


Contact info

3.0

Average

TrustScore 3 out of 5

39 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(39)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I'm extremely satisfied with my recent purchase for engine parts

I'm extremely satisfied with my purchase from Apex Auto Parts! I recently bought an engine crankshaft and bearing for my vehicle, and the entire experience was top-notch.

The quality of the parts is exceptional - the crankshaft and bearing are performing flawlessly, and I've noticed a significant improvement in my engine's performance.

The pricing was very competitive, and the customer service was outstanding. Their team was knowledgeable, responsive, and helped me ensure I got the right parts for my vehicle.

Shipping was fast and efficient, and the parts were well-packaged to prevent damage.

I highly recommend Apex Auto Parts to anyone seeking reliable auto parts. Their commitment to quality, customer service, and value is evident in every aspect of their business.

20 January 2025
Unprompted review
Rated 1 out of 5 stars

Worse than terrible!

I wish I had read the reviews on these scammers before we ordered our items. Judging by the reviews on this website, seems like everyone has had problems with their messed up Terrible service. Kindly don't buy anything. You will get wrong item and them they will make you pay for right part and after that no refund .
kept ringing and every time new excuse. I don't blame customer service staff look like management also letting them down.2 5 star reviews from 4000 miles away where they don't even use these parts.
so 1.8 trust pilot review justified.

21 January 2025
Unprompted review
Rated 1 out of 5 stars

Had more respect and decency of the UK GOVERNMENT

Ordered a cambelt kit for a Renault Megane. They checked it by the registration and confirmed it would fit. Stripped the car down and none of the parts were anywhere near correct. Opened a return via eBay and they provided postage. Postage wasn’t for anywhere near the correct weight they may as well have send me a first class stamp!!! Had to pay nearly £20 to send it back and then left feedback on eBay due to absolutely shocking customer service blaming me for ordering it when they said it’s the correct cambelt kit. Had proof it was delivered back to them and they refused to refund my money until the review was removed which I cannot do- only they can do this!!!! Went through eBay and got my money back and I’m still going through proceedings with eBay to take this matter further. THEY SELL YOU THE WRONG PARTS AND THEN BLAME YOU FOR BUYING THEM. ALL 5* REVIEWS ARE STAFF AND FRIENDS OR FAMILY ALL FAKE. DO NOT FUND THIS COMPANY AT ALL. THEY SELL CHEAP CRAP AND TAKE ABSOLUTELY NO RESPONSIBILITY FOR IT BEING INCORRECT. NO RESPECT AT ALL FOR BUYERS.

25 June 2024
Unprompted review
Rated 1 out of 5 stars

Rubbish

Hello, I bought parts for my Land Rover from Apex car parts, which are of very poor quality. Are there any Chinese crap and it is not worth spending your hard-earned money on them?

13 June 2024
Unprompted review
Rated 1 out of 5 stars

Dont.... Just dont

Brought some bottom end bearings for a 2.5t Mondeo - Sent reg plate and engine number to them for them to sent me the totally wrong parts. They were still sealed in the box when I sent them back. Sent a picture of my baring compared to theirs - their attitude was appalling!! 'if you don't like it send it back' - They could not accept they were in the wrong!!!!!!

13 May 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible costumer service.

Absolutely terrible costumer service.
The sell rebranded parts made for other cars and when it doesn’t fit properly they just deny any wrongdoing.

When you then are forced to pay for shipping the incorrect parts back to them they “disappear” in the mail.

Use a more serious supplier, Apex is not worth the trouble and you will end up loosing money and time.

9 November 2022
Unprompted review
Rated 1 out of 5 stars

Don't just buy anything here

Don't just buy anything from this seller. Don't know how to sell the right part. They sold me the wrong crankshaft and they don’t have the man to admit their own mistake. Unhappy activities. I told them very precisely which engine I needed for the crankshaft and they still sent the wrong one. They do not receive any response to emails or chats. The worst seller ever !!!

28 October 2020
Unprompted review
Rated 1 out of 5 stars

Apex Auto Parts crankshaft complaint

If all the parts that Apex Auto Parts sells are of such quality as the Range Rover crankshaft I bought in this company, I feel sorry for the buyers and I wish you much determination and patience to get any compensation. No contact from their site, they remove posts in which the truth about their operation is written.
Auto-Motor-Serwis Marek K.

17 May 2020
Unprompted review
Show reviews in all languages. (39 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look