Aperion Audio Reviews 1,095

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, with many highlighting the impressive sound performance and robust build. The customer service is frequently described as phenomenal, with staff members being knowledgeable, helpful, and dedicated to ensuring a positive shopping experience. People appreciate the personalized attention and the willingness of the team to go the extra mile. However, some customers reported issues with the aerodynamic design of certain speaker grilles, leading to noisy, slapping sounds, particularly with deep bass music. Additionally, a few people experienced a cord with major feedback, suggesting a potential quality concern.

What people talk about most

Product

Clients share positive opinions on product quality and performance. Many reviewers praise the excellent... See more

Quality

People report positive experiences with quality, praising the excellent build and material quality of... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Staff

Consumers consistently find the staff to be helpful and knowledgeable. Many reviewers praised specific staff... See more

User experience

Users describe positive interactions with the user experience. Many reviewers found the setup to be a breeze,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Oliver and Colin once again had great recommendations although they never pushed any sale. I believe this is my 3rd set of speakers I’ve gotten from you and all have gotten progressively better. From... See more

Rated 5 out of 5 stars

I’m extremely happy with their customer service. Every time I have a question, they are always there to help and give me the answer. Their super tweeters works amazingly good. It gives my system an ex... See more

Rated 5 out of 5 stars

Your personnel are knowledgeable, friendly and willing to do what it takes to make your shopping experience a comfortable one. As this was my first time buying speakers online I was a little nervous n... See more

Rated 5 out of 5 stars

I emailed Collin about a front stand that had come off of one of my speakers that are now discontinued. Even though Aperion no longer makes them, Collin searched the warehouse, found, and sent along t... See more


Company details

  1. Hi-fi shop
  2. Electronics Store

Written by the company

We're Aperion Audio - an Internet Direct Speaker Company with award-winning products, and the BEST customer support available! We offer fast and free* shipping, comprehensive lifetime customer support, in-home auditions, an industry-best warranty, and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Something new and fun

The simplicity of ordering made getting the product fast and easy. Shipping was quick and arrived undamaged. The instructions for its use was helpful and to the point. It took some experimenting to match the super tweeters to my speakers but provided the expected result. I found that room treatments made a big difference in maximizing the benefits of what the tweeters could add to the sound. They made the most meaningful difference to the sound of the open baffle speakers I have. For the money it is a fun add-on to charge up the sound of a variety of speakers and will make listening to your albums, cd’s, streaming like a whole new experience.

3 January 2024
Rated 5 out of 5 stars

They have improved the mid and high range sound

They have improved the mid and high range. There is more airiness and the instruments and vocals are more defined. I don’t laced them above the cabinets tweeters and back about 2” . I found the best setting was at 12KHZ and -5 db. I’m not having any problems with cone filtering on my Wharfdale Lintons. They sound much better to my ears with the MK IIs.

16 January 2024
Rated 5 out of 5 stars

Nice product

Nice product, great build!

My only red flag to potential customers was having to pay the shipping.

4 January 2024
Rated 5 out of 5 stars

Well made like new open box RST super tweeters

I ordered an open box item which had a substantial discount over buying new. However, the super tweeters were in like new condition. They were received within a few days of ordering. I feel the open box offering allowed me to purchase a quality item at a reduced price. Still testing with integrating these with my main speakers (PSB Synchrony towers)

4 January 2024
Rated 5 out of 5 stars

GREAT CUSTOMER SERVICE!!!!

GREAT CUSTOMER SERVICE!!!!

Made sure I got exactly what I was looking for with no pressure. They took the time to change wiring and positions of the speakers to make sure I was satisfied with my decision.

20 December 2023
Rated 5 out of 5 stars

Bravus PlateAmp replacement went very well!

I had a Bravus 8D subwoofer that I bought as part of a 5.1 setup many years ago. It's amp recently died, and I got excellent support from the Aperion team in identifying replacements (including 3rd party options), and DIY instructions to get the new amp installed and working. I ended up buying a neer Bravus II 8D spare plate amp and it does the job perfectly. The subwoofer is as good as new! Thanks!

4 December 2023
Rated 5 out of 5 stars

Always top notch service

Always top notch service - got my item to me before Christmas and it was shipped with the same excellence as they have always had, customer service was friendly and responsive

18 December 2023
Rated 5 out of 5 stars

Great personalized experience.

Easy experience shopping and selecting items. Checkout without issues. Store personally contacted me with options about delayed items and made updates immediately.
Great personalized experience.

14 December 2023
Rated 5 out of 5 stars

I have enjoyed Aperion speakers GV 2…

I have enjoyed Aperion speakers GV 2 5.1 for several years now. Great customer service. Well packaged product added these height speakers to take advantage of dolby atomos and have been very satisfied. If your looking for a great engineered product that won't break your budget seriously look at this company to fulfill your needs

29 November 2023
Rated 5 out of 5 stars

Just purchased a pair of Dual Firing…

Just purchased a pair of Dual Firing AMT Ribbon Super Tweeters and they are fantastic. They have really opened up my system. I am using them with a pair of Pure Audio Project Open Baffle Voxativ Trio 15 speakers and the super tweeters are a great addition to the quality of the sound which can be adjusted to fit your specific needs. Highly recommended!!!!

28 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Have been dealing with Aperion Audio for 6+ years and have been pleased with their speakers as well as their prices. For me, it's hit my sweet spot.

22 November 2023
Rated 5 out of 5 stars

I decided to replace my 10yr old Subwoofer.

I have a 10yr old Aperion 5-1 speaker set in cherry that I have always enjoyed. I decided to upgrade the old subwoofer, which was an Aperion 10D.
I considered the new Aperion Bravus10D which has twice the watts output as my old SW, but it didn't come in cherry.
I was nervous the Aperion Bravus12D would be over kill with it's 650Watts output. The reviews were very good, so I bought!
It's Spectacular! I just love it. Crisp clean bass and lots of it.
Before buying the new SW I had replaced my old receiver with a Denon AVR-S970H so I'm sending the SW a clean signal.
I highly recommend Aperion Speakers my original 5 speakers are still going strong and sound great with my new receiver and subwoofer.

30 November 2023

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