The shipping was fast and the product came relatively quickly. I am always on board for supporting the original creator for their product. Only critical statement I could make would be to make their w... See more
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Review summary
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I only trust antsy labs to get quality fidget cubes. I purchased our first one when it was still through Kickstarter. Great quality!!!
I purchased a Fidget Cube and it was delivered promptly and feels as good as I had expected. The website was accurate and the order process, easy.
Quick shipping! I always wanted a fidget cube for my stress and anxiety and It arrived with no issues!
Company details
Written by the company
Antsy Labs is a Boulder, Colorado-based design studio and game publisher behind inventions including the original Fidget Cube™, IRLA™, Fidget Factory™, Storm the Gate™, + more.
Contact info
Boulder, United States
- hello@antsylabs.com
- antsylabs.com
3.8
Great
1K reviews
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I have yet to receive my order
I have yet to receive my order. I ordered and even signed up for the Black Friday notifications so I could get this in time for stocking stuffers and have yet to receive it. I tout this company to everyone I know but this is severely disappointing me and making me considering deleting my app. Where is my order and why did I bother to spend this much money for something that has yet to ship?
30 November 2024
Reply from Antsy Labs
Hi April,
Thank you for sharing your sentiment and we are really sorry about it. The whole order was on back-order due to one item that was not in stock. Our support team has already addressed this with you and provided a refund - we're really sorry about this, unfortunately sometimes these kind of things can happen and we're always there to support you, either by modifying the order or providing a refund in these kind of cases.
We hope that next time we will bring a much better experience that this time. Happy New Year and we wish you all the best.
Team Antsy Labs 🐜
Reply from Antsy Labs
HI Cameron,
Thank you for the feedback, we always strive to do our best to support customers at every step. 😊
Team Antsy Labs 🐜
My nephew loved his fidgeters!
21 December 2024
Reply from Antsy Labs
Hi Michael,
That's amazing to hear, may it bring your nephew joy for many more years! 😊
Team Antsy Labs 🐜
This is a great fidget "toy".
This was a well received Christmas gift! It
fits nicely in a pocket, so it can go anywhere.
16 December 2024
Reply from Antsy Labs
Hi Judy,
We're happy to hear, Merry Christmas! 😊
Team Antsy Labs 🐜
Clever and fun gift that all three…
Clever and fun gift that all three recipients appreciated!
17 December 2024
Reply from Antsy Labs
Hi Jan,
Thank you so much for telling us, we're glad to hear they're enjoying it! 😊
Team Antsy Labs 🐜
Yeah everything good
Yeah everything good, good on all fronts. Thanks for everything.
8 December 2024
Reply from Antsy Labs
Hi Laura,
Thank you so much for the feedback, we're happy to hear everything is well! 😊
Team Antsy Labs 🐜
Easy to Order, Great to Use
Purchasing was quick and easy. The products came in great condition.
1 December 2024
Reply from Antsy Labs
Hi Colton,
Thank you for lettiing us know, we greatly appreciate it! 😊
Team Antsy Labs 🐜
Beautiful book for grandchildren
Beautiful book for grandchildren. I received it soon after I ordered and it is just perfect for my grandchildren.
7 December 2024
Reply from Antsy Labs
Hi Celia,
We're happy to hear you like it, and hopefully your grandchildren are enjoying it as well. 😊
Team Antsy Labs 🐜
Ordering was easy and straightforward
Ordering was easy and straightforward. The day after I placed my preset, I was contacted by one of your owners to ensure I was satisfied and to let me know whom to contact and how should I have any issues or questions (which I did not). Upon receiving the figit box I was contacted again to ensure everything went well. I never needed assistance but it was offered at every step of the ordering and shipping process.
6 December 2024
Reply from Antsy Labs
Hi Catherine,
Thank you so much for sharing your feedback, we're always there to support you at every step of the way! 😊
Team Antsy Labs 🐜
Reply from Antsy Labs
Hi Colleen,
Thank you for your feedback, we greatly appreciate it! 😊
Team Antsy Labs 🐜
It's been 9 days since ordering and it…
It's been 9 days since ordering and it hasn't even been shipped out from the warehouse.
9 November 2024
Reply from Antsy Labs
Hi Lenus,
We're sorry to hear about this, sometimes it takes a bit of time for the courier to pick up the product - we're happy to see that it was delivered on the 27th of November, and we're hopeful that you're enjoying it. 😊
Team Antsy Labs 🐜
Reply from Antsy Labs
Hi Rebecca,
Thank you for the kind words, we're happy you're loving it! 😊
Team Antsy Labs 🐜
I still haven't received my order yet
I still haven't received my order yet. According to usps tracking it hasn't even been sent off yet.
1 November 2024
Reply from Antsy Labs
Hi Carly,
Thank you for letting us know and we're sorry to hear that, the shipping can sometimes take a while which can be caused by numerous factors outside of our power. We're happy to see that it was finally delivered on the 13th of November, and we hope that you're enjoying the product. 😊
Team Antsy Labs 🐜
Timely delivery and excellent quality
I got a metallic crab fidget spinner since I have trouble focusing during meetings and it arrived in a timely manner with quality that exceeded my expectations! It's quiet as advertised and I've been constantly using it ever since I opened the box
22 October 2024
Reply from Antsy Labs
Hi Eriel,
Thank you so much for your feedback, we're happy to hear about it! 😊
Team Antsy Labs 🐜
Much smalleer than pictured
The toy was everything needed and I thought it would be a source of continuous enjoyment. Unfortunately it was only 1 inch and not 8 -10 inches as it looked in the photo.
13 October 2024
Reply from Antsy Labs
Hi Karen,
Thank you for sharing your sentiment, we're sorry to hear that you expected a larger product, but who knows - maybe we will start making bigger ones in the future.
Kind regards,
Team Antsy Labs 🐜
Broken Product
My fidget cube showed up with jammed buttons and other loose pieces. I sent them two emails and got ignored
13 October 2024
Reply from Antsy Labs
Hi Sadie,
We're sorry to hear about this! Our support has reached out and is waiting for your response, please check your spam folder if you're not seeing it in your inbox.
Warm regards,
Team Antsy Labs 🐜
High Quality Fidget Cube
I got the fidget cube-- and I'm really glad I went with the OG as opposed to an Amazon dupe. The materials feel really high quality and it's well-designed.
29 September 2024
Reply from Antsy Labs
Hi Elizabeth,
It's great to hear you're liking the original one, may it serve you for a long time! 😊
Team Antsy Labs 🐜
Perfect
Very good and smooth
I just wished tracking was less expensive for Europe but it’s ok!
26 September 2024
Reply from Antsy Labs
Hi Nico,
We're glad to hear everything went nicely and smoothly, we hope that shipping will get more convenient in the future!
Team Antsy Labs 🐜
Buttons / switches are "mushy"
The fidget cube's "fidgets" aren't all that great. The switch isn't "clicky" - it's more "mushy". Same with 3 of the 5 buttons. While OK, it just seems disappointing for what could have been great.
17 September 2024
Reply from Antsy Labs
Hi Milton,
Thank you for your feedback and we're sorry that it hasn't been perfect...we hope that the next one will be better!
Kind regards,
Team Antsy Labs 🐜
1 out of 2 Fidget Cubes Defective
I ordered two fidget cubes, one was fine and the other has a broken switch and a metal ball that doesn't roll smoothly.
I contacted customer service to request instructions for a return and exchange for the defective cube and was told to submit a video of the cube, which I did. It's now been 2 days and I haven't heard anything back.
11 September 2024
Reply from Antsy Labs
Hi Angie,
Thank you for sharing your experience and we're sorry to hear about this - our support team has already addressed this and provided a refund.
Kind regards,
Team Antsy Labs 🐜
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