In last 6 weeks purchased 2 cars from dealer - via Ifti Khan. First was a purchase for my son (Suzuki Swift) and then Iwent back and purchased a used car (Kia Xceed). The service received from Ifti o... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My last 3 cars have been from Anthony Betts Suziki garage in water end. Customer serice and after sales team are always courteous and helpful. Ifti has supported me over the past 10 years with advice... See more
Company replied
Important to me having car picked up from my home address, and being brought back again. Being advised about essential repairs. Kept Informed through out during service and mot. Cannot fault this c... See more
Company replied
Our buying experience was the easiest path I have ever experienced. No pressure sell just honest & efficient interactions with Ifti Khan. We bought an electric Corse E and the test drive experience wa... See more
Company replied
Company details
About Anthony Betts Motor Group
Written by the company
Established in 1999, we are main dealers for Suzuki in Hemel Hempstead. In addition we also stock around 100 RAC Approved Used Cars of all makes and models. We have become renowned for our SuperValue Used Cars dealing nationwide.
We believe our job is to provide you, our customer, with all the information you need to make a really well informed decision on all aspects of your vehicle - whether you are making a new car purchase, choosing a used car, applying for finance, arranging routine servicing or booking a MOT. We recognise that, as our customer, you are the most important aspect of our business and our success depends upon our ability to provide you with outstanding levels of lifetime care, as well as excellent value for money.
Our focus is on creating customer relationships through offering excellent value and great products. Retaining and building the customer experience through continued value and exceptional customer care, whilst throughout the relationship offering the personal interaction missing at many retail organisations.
href="https://www.anthonybetts.co.uk" style="box-sizing: border-box; color: rgb( 255, 255, 255); text-decoration: none; margin: 0px 10px 15px 0px; padding: 9px 25px 6px; cursor: pointer; outline: 0px; font-size: 15px; font-weight: 900; text-align: center; display: inline-block; letter-spacing: 0.5px; border: none; border-top-left-radius: 5px; border-top-right-radius: 5px; border-bottom-right-radius: 5px; border-bottom-left-radius: 5px; background: #013c88;" rel="nofollow noopener noreferrer">VISIT OUR WEBSITE
RAC Approved Dealership
All our Used Cars are prepared to the RAC 82 Point Approved Preparation Standard
As an RAC BuySure Dealer we were one of the first companies to meet the Chartered Trading Standards Institute's 'Used Car Code of Practice' ensuring that our customers enjoy a better quality of vehicle, prepared to an exacting standard with exceptional ongoing support. The RAC are the world’s oldest motoring organisation and have more patrols than any other motoring organisation and are often referred to as the 4th emergency service.
As an RAC Approved Dealer, we offer an extensive Customer Care package with every used vehicle purchased from us, giving you reassurance and peace of mind, this includes - 82 POINT VEHICLE CHECK, RAC WARRANTY, 12 MONTHS RAC BREAKDOWN COVER, HPI CAR DATA CHECK, 12 MONTHS RAC ACCIDENT CARE and MOT AND SERVICE.
FIND OUT MORE
Contact info
Leighton Buzzard Road, Water End, HP1 3BD, Hemel Hempstead, United Kingdom
- 01442 242841
- mail@anthonybetts.co.uk
- anthonybetts.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No issues at all
No issues at all. Thorough with the car.
Helpful, knowledgable and informative team.
24 August 2026
brilliant service
21 August 2026
Superb Customer Experience Guaranteed
Great service that you get in a garage like this is so much better than all the main dealer chains of garages.
This is a super friendly, honest and reliable place. All the staff have time to talk and explain any questions about what service work was done on your car etc. Would certainly recommend these guys.
The service guys are superb.
12 August 2026
Fantastic Experience!
I recently leased a Suzuki Swift from Anthony Betts and had a fantastic experience from start to finish. Not only is the car in great condition and very reasonably priced, but the customer service from Andrew was exceptional.
Andrew really put me at ease throughout the whole process and answered all of my questions quickly and professionally. The dealership had a really friendly and welcoming atmosphere, which made the experience so much easier, especially as leasing a car for the first time can feel quite daunting!
I absolutely love my car and couldn’t be happier with the whole experience. Thank you so much, Andrew, for all your help! I would definitely recommend Anthony Betts to anyone looking to lease a car, particularly if it’s your first time.
21 August 2026
Richard was such a great salesman to…
Richard was such a great salesman to have done business with.
I am delighted with the car - a little disappointed the car port to connect with my phone wasnt tested. Its faulty and I have to make two trips, one to disgnose and one to fit
21 August 2026
Excellent service from the Sales…
Excellent service from the Sales Consultant Richard Chesney who was knowledgeable helpful and NOT pushy. This was our second try at buying a Suzuki Swift from Anthony Betts and was a 5* experience.
15 August 2026
Anthony Betts completed the service on…
Anthony Betts completed the service on time as promised. They also investigated for any possible cause of the multiple 3-6 presses of the start button intermittently needed to start the car. Everything checked was found to be in good health. It has reoccurred a couple of times since but I have never been unable to start the car yet.
17 July 2026
Always helfull and excelent service
Always helfull and excelent service, pick up and drop off my car
6 August 2026
Great service from start to finish
Great service from start to finish! Ifti Khan was extremely helpful, professional, and made the whole process smooth and hassle-free.
22 August 2026
Unprompted review
Reply from Anthony Betts Motor Group
Thank you for your fantastic review. We’re delighted to hear that you received great service from start to finish.
It’s wonderful to know that Ifti was extremely helpful and professional and made the whole process smooth and hassle-free. Providing a straightforward and enjoyable experience for our customers is something we take great pride in.
We’ll be sure to pass your kind feedback on to Ifti. Thank you for choosing Anthony Betts, and we wish you many happy miles in your new car!
Andrew was amazing help with everything…
Andrew was amazing help with everything he showed me the car i like told me about all of its features and let me take the car on a test drive . Was a great experience at Suzuki and would 100% recommend to my friends and family . Andrew made everything very easy with paperwork and mfir me to receive the car the very next day was amazing. I’m very happy with how everything went !!
26 August 2026
Unprompted review
Reply from Anthony Betts Motor Group
Thank you for your fantastic review. We’re delighted to hear that you had such a great experience with Andrew and the team.
It’s wonderful to know that Andrew took the time to show you around the car, explain all the features, and arrange a test drive so you could make your decision with confidence. We’re also pleased that he made the paperwork straightforward and was able to get everything organised so quickly for you to collect your car the very next day.
It’s fantastic to hear how happy you are with the whole experience, and we really appreciate your 100% recommendation to your friends and family. We’ll be sure to pass your kind comments on to Andrew.
Thank you for choosing Anthony Betts, and we wish you many happy miles in your new car!
Amazing experience, professional and family friendly
Amazing experience. Andrew was incredibly friendly, helpful and highly professional!! Family friendly too :)
24 August 2026
Unprompted review
Reply from Anthony Betts Motor Group
Thank you for your fantastic review. We’re delighted to hear that you had such an amazing experience with us.
It’s wonderful to know that Andrew was friendly, helpful, and professional throughout your visit. We’re also pleased that you found us family friendly — we want everyone to feel welcome and comfortable when visiting Anthony Betts.
We’ll be sure to pass your lovely feedback on to Andrew. Thank you for choosing Anthony Betts, and we hope you enjoy your new car!
Our buying experience was very…
Our buying experience was very enjoyable from start to finish with in our opinion our sales person Robert going above and beyond for us.
14 August 2026
Reply from Anthony Betts Motor Group
Thank you for your fantastic review. We’re delighted to hear that your buying experience was so enjoyable from start to finish.
It’s wonderful to know that Robert went above and beyond to make your experience a positive one. We take great pride in providing attentive, friendly, and professional service, so your feedback means a great deal to us.
We’ll be sure to pass your kind comments on to Robert. Thank you for choosing Anthony Betts, and we hope you enjoy many happy miles in your new car!
He was fully engaging he new I have a…
He was fully engaging he new I have a brain injury so he helped me through ever process as my carer wasn’t there he took his time was understanding and made sure I new everything before I left and that I was comfortable he provided excellent service probably the best I’ve ever had
21 August 2026
Reply from Anthony Betts Motor Group
Thank you for sharing such a lovely review. We’re truly delighted to hear that you felt fully supported throughout your experience and that our team member took the time to ensure everything was explained clearly and that you felt comfortable before leaving.
We believe every customer should receive patient, understanding, and personalised service, and it’s wonderful to know that this made such a positive difference to you. Your comment that it was probably the best service you’ve ever received is a tremendous compliment.
We’ll be sure to pass your kind words on to the team member who looked after you. Thank you for choosing Anthony Betts, and we look forward to welcoming you again in the future.
Ifti is an excellent salesman
Ifti is an excellent salesman , very helpful and knowledgeable, made buying a car a pleasant experience.
20 August 2026
Reply from Anthony Betts Motor Group
Thank you for your lovely review. We’re delighted to hear that Ifti was so helpful and knowledgeable and made your car-buying experience such a pleasant one.
Providing expert advice while keeping the process relaxed and enjoyable is exactly the experience we aim to give our customers. We’ll be sure to pass your kind comments on to Ifti, who will be delighted to receive your feedback.
Thank you for choosing Anthony Betts, and we wish you many happy miles in your new car!
Brilliant customer service
Brilliant customer service. The sales man ifty, couldn’t have been any more helpful. I would highly recommend this place if you’re looking for a new car.
8 August 2026
Unprompted review
Reply from Anthony Betts Motor Group
Thank you for your fantastic review. We’re delighted to hear that you received brilliant customer service from Ifti and that he couldn’t have been more helpful throughout your experience.
It’s wonderful to know that his friendly and supportive approach made such a positive impression. We’ll be sure to pass your kind words on to Ifti, who will be delighted to hear them.
Thank you for your recommendation and for choosing Anthony Betts. We hope you enjoy your new car and look forward to welcoming you again in the future.
This is how buying a car should work
The whole setup at Anthony Betts is very professional and Ifti in particular made buying our new car smooth and enjoyable. He guided us through the entire process and was always helpful and efficient. A really positive experience!
18 August 2026
Unprompted review
Reply from Anthony Betts Motor Group
Thank you for your wonderful review. We’re delighted to hear that you found the whole experience at Anthony Betts professional and that Ifti made buying your new car such a smooth and enjoyable process.
It’s fantastic to know that Ifti guided you through everything, while remaining helpful and efficient throughout. We take great pride in making the car-buying experience straightforward, relaxed, and positive for our customers.
We’ll be sure to pass your kind comments on to Ifti. Thank you for choosing Anthony Betts, and we wish you many happy miles in your new car!
Above and beyond
Andy was extremely helpful with my purchase. He talked me through the process every step of the way, and went above and beyond the definition of customer service, to support me.
14 August 2026
Reply from Anthony Betts Motor Group
Thank you for your fantastic review. We’re delighted to hear that Andy was so helpful throughout your purchase and took the time to guide you through every step of the process.
It’s wonderful to know that he went above and beyond to support you and deliver the level of customer service we pride ourselves on. We’ll be sure to pass your kind words on to Andy, who will be delighted to hear how much his efforts were appreciated.
Thank you for choosing Anthony Betts, and we hope you enjoy your new car. We look forward to welcoming you again in the future.
Richard was really helpful
Richard was really helpful. Took his time answering all our questions and ensured we looked at everything we wanted to. We ended up buying a used approved car that we are very happy with.
7 August 2026
Unprompted review
Reply from Anthony Betts Motor Group
Thank you for your lovely review. We’re delighted to hear that Richard was so helpful and took the time to answer all your questions and make sure you had the opportunity to look at everything you wanted to.
It’s fantastic to know that you found the right car for you and are so happy with your approved used vehicle. We’ll be sure to pass your kind comments on to Richard, who will be delighted to hear them.
Thank you for choosing Anthony Betts, and we wish you many happy miles in your new car!
Andrew Hobbs proved to be very helpful…
Andrew Hobbs proved to be very helpful and very tolerant to my needs.
27 July 2026
Reply from Anthony Betts Motor Group
Thank you for your kind review. We’re delighted to hear that Andrew Hobbs was so helpful and patient in understanding and accommodating your needs.
Taking the time to listen and make sure our customers feel comfortable and supported throughout their experience is something we pride ourselves on. We’ll be sure to pass your lovely feedback on to Andrew.
Thank you for choosing Anthony Betts, and we look forward to welcoming you again in the future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.