Had a small issue with the bench seat but after contacting the company, they went above and beyond what they were required to do. Highly recommend anovafurnishings.
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See what reviewers are saying
Linda at Upbeat was a treat to work with on our order. We needed a fair quantity of a particular trash can by a certain, short term date; she reached out to the manufacturer and was able to confirm... See more
The personnel I spoke with were very kind, helpful, knowledgeable, and professional. The tables we ordered were delivered in a timely manner even with the COVID-19 pandemic going on! The table... See more
We have used Upbeat on several occasions. Each time the process is a good experience. On a few products we had to interface directly on the phone to order a specific item. The reps are always cour... See more
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Awesome Place
I called and left my email and the item I wanted, 30 minutes later I had a bid in my inbox. I replied with "order it" and minutes later I had an invoice for our accounting dept.!
Love the products here and love the service. Quality made items and I don't want to order anywhere else!
Excellent company
Very good customer service and very satisfied with products ordered.
Excellent Service
I have order two years in a row my pool furniture for my apartment community. Heavy and sturdy. Delivery is great and Lauren (my sales rep) is very pleasant to work with. I will order all of my pool needs from Upbeat.
Beautiful product, efficient & pleasant service!
Andre was so helpful in answering my product & delivery questions. The billing dept. was efficient & courteous. The cans we ordered were colorful & beautiful! Thanks!
Account Rep.
Any time of the day , Lauren McDonald makes me feel like I am the only customer she has . I call to get a quote or place an order , her response time is second to none ! I hope all of your employees are the same .
Excellent customer service
The service representative was very friendly and knowledgable about the product I was ordering.
Great response, thank you Trudy
Very responsive in helping me find the product I have needed for sometime. Called back and followed up just as she said - seems rare find these days so much appreciated.
Easy ordering but shipping costs a little high.
The site was easy to navigate and ordering was easy but I would have liked shipping a little less expensive. $115 for 8 3x5 floor mats. Will judge quality of mats when they arrive.
Unacceptable Service
When ordering through your website, at no time was there an indication that the shipping time would be 2 months. We are a general contractor and our construction schedules are tight. One of your representatives told me they would call me back after checking with the manufacturer to see if shipping could be expedited and I have yet to receive a call back!
Outstanding Customer Service
Sylvester Roosevelt was outstanding. The best customer service I have experienced in a long time.
Lauren rocks
Lauren made the ordering process smooth and easy. Following up with me was a very good touch.
Great furniture but damaged upon delivery.
Love the furniture but over half the chairs were damaged/scratched upon delivery. They are sending us 6 new chairs but we weren't informed of that until we received an invoice and read the shipping notes.
Bought a Replacement Mat
Your phone rep was great and made it a fast and pleasant purchase experience.
Excellent
It was very easy to order online. The products were great. Upbeat keeps you informed on your order.
Great
Our representative, Jay Harris, has always been a pleasure to deal with and this time we were ordering something and he suggested a better match with the other furniture we were purchasing. We appreciate when someone more familiar with your products jumps in and suggests something that will work better.
Very professional and great assistance / service
We have used Upbeat on several occasions. Each time the process is a good experience. On a few products we had to interface directly on the phone to order a specific item. The reps are always courteous, professional and thorough.
Today rep Cara wanted to be certain the proper part was available and stated she would contact me back. She contacted me via e-mail and had already prepared the order for me to approve. She was very kind and she is an asset to your company.
Keep up the good work and thanks for being very customer oriented!
Best always,
Richard - Orlando Central Services
Great customer service
I dealt with a great customer service representative that did everything they could to make sure I had what I needed. I definitely would recommend to others. The products are well made and withstand. I have them at one of my properties already and am now purchasing for the second.
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