AnnualTravelInsurance.com Reviews 

6,194
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 239 reviews, reviewers had a great experience with this company. Customers consistently praise the straightforward website and find that obtaining travel insurance is a very quick, smooth, and entirely painless process. Many people also appreciate that the offered prices are extremely reasonable, providing great value and staying competitive against other insurers. Users frequently note that customer service and support agents are helpful when handling queries. However, some people mentioned frustrating issues regarding auto-renewal, including being charged after trying to cancel or having unwanted coverage added. A few consumers additionally experienced unexpected and steep price increases when it was time to renew their yearly policies.

What people talk about most

Price

Reviewers mention positive feedback about price, consistently describing it as competitive, affordable, and... See more

User experience

People report positive experiences with user experience, highlighting how straightforward, quick, and easy... See more

Service

Users describe positive interactions with service, highlighting that staff are attentive, efficient, and... See more

Subscription

Customers had ambiguous experiences with subscription services, showing a wide range of opinions. Many... See more

Value for money

Consumers find value for money to be positive, consistently praising the competitive rates and affordable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A decent priced annual multi trip travel insurance. My only complaint is not being able to change the renewal date by a week or so to make it more convenient for us. Other than that seems all okay.... See more

Company replied

Rated 4 out of 5 stars

I asked if my travel insurance policy for the previous year had been renewed and if it wasn’t if the could arrange renewing it; waited a couple days for an answer to my email and they said it had been... See more

Company replied

Rated 4 out of 5 stars

Easy process to obtain annual travel insurance at a really good price for required level of cover. Will definitely have again.

Company replied

Rated 4 out of 5 stars

As a renewal quote I found the experience very long winded. All my details should already be in your system so it should have been quite straightforward.

Company replied


Company details

  1. Travel & Vacation

Written by the company

AnnualTravelInsurance.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At AnnualTravelInsurance.com, you can choose between Multi-trip, Single Trip or Backpacker policies and customise them by adding one or more optional cover, including Winter Sports, Travel Disruption, Cruise Cover and Excess Waiver.


Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

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4-star
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1-star

Asks customers to review

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4.1

All reviews

(6,194)

210 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have been charged twice for this…

I have been charged twice for this years renewal so now have two policies with different policy numbers. I am currently travelling, so will contact you when I return to Ireland.
Your Policy Reference: ATIIFM/100428
Your Policy Reference: ATIIFM/100426

27 January 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Richard,

Thank you for bringing this to our attention. I’ll be following up with you personally.

Kind Regards,
Victoria

Rated 4 out of 5 stars
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Good Morning,

We're happy to hear that you had a good experience, and we appreciate you taking the time to share your feedback with us.

Kind regards,

Shahzaib

Rated 5 out of 5 stars

Good value insurance

Good value insurance . Extensive cover

4 June 2025
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Rob

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards,
Zuzanna

Rated 4 out of 5 stars

Easy process for travel insurance

Easy process to obtain annual travel insurance at a really good price for required level of cover. Will definitely have again.

10 February 2025
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi

Thank you for taking the time to leave a review.

Kind Regards
Zuzanna

Rated 5 out of 5 stars

always been very efficient and…

always been very efficient and competitive in the past ,now I'm 70 it has increased a lot so will probably shop around next year

9 December 2025
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Gary,

Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along—it’s the kind of feedback that keeps us going and reminds us why we do what we do.

Kind regards,
Dominik

Rated 5 out of 5 stars

Great service

Great service. Renewal easy and straightforward

3 December 2025
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Michael,

We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.

Kind Regards,
Zainab

Rated 4 out of 5 stars

Easy transaction

Easy transaction, pleasant staff

28 November 2025
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Dear Phil,

Thank you for taking the time to leave a review.

Kind Regards
Rahul

Rated 4 out of 5 stars

Overall very good.

Overall very good.

28 October 2025
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Ian,

Thanks for the shout-out! We’re happy to have delivered a great experience. Whether it's something small or big, we want every moment with us to feel smooth and supportive—glad to know we hit the mark for you!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Renewed insurance again

Great service.

10 November 2025
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Miss Wright,
So great to hear this! Thanks for trusting us and taking the time to share. We know trust has to be earned, so it really means something special when someone says we got it right. Thank you!
Kind regards,
Temi.

Rated 5 out of 5 stars

Good Service

Thank you for a consistently good service.

21 September 2025
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Graham,
Thanks for trusting us and taking the time to share. We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.
Kind regards,
Temi.

Rated 5 out of 5 stars

Happy to renew

Happy to renew

5 November 2025
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Fiona,
Awesome to hear—thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.
Kind regards,
Dean.

Rated 1 out of 5 stars

Impossible to claim without ombudsman

Our issue was over a claim. The insurance underwriter were Euroins and both they and Annual Travel were appalling. In June 2024 we claimed for missed flights from USA due to thunderstorms. Initially they demanded repeat info to stuff we had already sent, then total silence. We went to the Ombudsman who also failed to get a response from them fir 9 monrhs of trying. Eventually 2 weeks ago the Ombudsman awarded us our money and compensation, in total all less than £2k ( it was the principle as much as anything) but 18 months of struggle after a stressful enough trip home. Havd heard they will pay but nit received it yet. Compare this to a missed port on a recent cruise where the insurance money from that insurer, was in our account within a week. Dreadful service. Multiple phonecalls repeating the same information time and time again before silence. I would never use again

5 November 2025
Unprompted review
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi jean,
We’re disappointed to hear about your experience, and I’ll be in touch personally to discuss this further.
Kind regards,
Dean.

Rated 1 out of 5 stars

Absolutely crazy price increase & took payment despite request to turn auto renew off previously

Absolutely crazy price increase £115 last year up to almost £200 this year! No claims & no medical history for husband & I.

On top of this they took the payment almost 2 weeks before renewal date. This despite me telling them over the phone last year that I did not want auto renewal on. They confirmed it was off, so why have they taken payment ?This is not the first time they have done this.
I am really annoyed that they have charged me for something I didn’t agree to, yet again. I await a swift refund!

30 October 2025
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Joanne,

Thank you for sharing your experience. We’re genuinely sorry for the inconvenience and frustration caused by the unexpected price increase and the early payment, especially after you requested auto-renewal to be switched off.

We have sent you an email confirming that we we’ve now cancelled your policy and issued a full refund. The funds should appear in your account within 3–5 working days.

We appreciate your feedback and are committed to improving our service. If you need any further support, please reach out to us directly.

Kind regards,
Rahul

Rated 5 out of 5 stars

No long wait for telephone being…

No long wait for telephone being answered. Pleasant lady on phone answered my questions and dealt with renewal. All good. Been with them for many years

28 October 2025
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Dear Linda,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 5 out of 5 stars

Very helpful consultant completed my…

Very helpful consultant completed my policy renewal by phone. The renewal was immediately confirmed by email.

22 October 2025
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Bridget,
Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.
Kind regards,
Dean.

Rated 5 out of 5 stars

Very clear instructions on the website…

Very clear instructions on the website and easy to follow.

15 October 2025
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Vincent,
Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.
Kind regards,
Dean.

Rated 5 out of 5 stars

Very clear and easy to understand

Very clear and easy to understand

13 October 2025
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Michelle,

We're happy to hear that our explanation was clear and easy to understand. Thank you for your positive feedback!

Kind regards,
Dominik

Rated 5 out of 5 stars

Easy to navigate via email.

Easy to navigate via email.

13 October 2025
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

We're happy to hear that our email navigation was easy for you. Thank you for your positive feedback; it means a lot to us.

Rated 4 out of 5 stars

Very clear and concise information from…

Very clear and concise information from helpful advisor.

10 October 2025
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Tracey,

Your feedback brightened our day. Kind words like yours fuel the passion behind everything we do. So glad you had a great experience!

Kind regards,
Dominik

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