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1.3
250 reviews
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In one word: Scammer. Please stay away. The description stated 'high-quality sheepskin shoes,' but they were actually poor-quality PU shoes. The description doesn't match the actual product at all. Very disappointed
Ordered pants with fleece inside. Size medium but did not go up my legs. Horrible quality and not so cheap. I went for the .nl and seemed in holland. They proposed the following. Never a return nor full refund:
Option 1: You can keep the products, and as a token of appreciation for your purchase, you will receive an attractive 25% refund of the purchase price! That means that not only do you get to enjoy the items you chose, but you also get a great discount. 💰
Option 2: As an alternative option, we are happy to give you a voucher worth 50% of your purchase amount. With this voucher, you can discover other items from our selection and benefit from additional discounts on future purchases. It is an excellent opportunity to experience something different while keeping your first order. The link to our website can be found at the end of this email.
Never received my paid jacket. No response at emails.
21 november ordered 2 pairs of shoes, size 40. On the photos and videos of annaskeuzes.nl they look exactly like ugg.
Order was shipped 28 November. Delivered 1 December.
In the reality the shoes were extremely small (probably size 35-36) and quality was terrible, you won't buy it if you see it in the reality.
So, I am trying to send it back. Sending procedure is ONLY possible by contacting annaskeuzes.nl by EMAIL.
On the site annaskeuzes.nl announces that they guarantee refund 100% , if you are not happy with what you receive.
In the reality they offer you to pay sending costs AND 9,95 EURO!
Than i go to trustpilot and read all these terrible reviews. I understand that its arranged SCAM AND A GREAT REASON FOR CONTACTING POLICE AND RADAR PROGRAMMA !
imagine, what a profit: they distribute something that NOBODY will buy and EVERYONE will return. Returns on your own costs and they keep 9,95euro. Keep on selling terrible quality things. They explain it by worrying for the environment..really? Producing and reselling such a bad quality things is bad for the environment. They They quality is unacceptable, sizes are wrong.
So i sent an angry email to annaskeuzes.nl and in reply annaskeuzes.nl offered me 70% of purchase amount as a present to be spent on their Internet site, if I keep the shoes.
But I don't want this shoes - they are too small for me and quality is terrible. And I don't want to have other bad quality things from their site. So i did not accept their offer. From that moment all they do is sending automatic replies without answering my question:"if they are going to return 100% of purchase."
So, as far as it looks like a professional scam, i am sending all information to radar programma and police.
Anyone wants to join me, please contact me.
Its a matter of principle !
I have many screenshots of the email. Pity i can not post them here
Reply from Annaskeuzes
Hallo
Het spijt me zeer te horen over de negatieve ervaring die je hebt gehad met de bestelling van de schoenen bij annaskeuzes.nl. Het lijkt erop dat je geconfronteerd wordt met serieuze problemen, en ik begrijp volkomen je frustratie.
Het is zeer verontrustend als de ontvangen producten niet alleen van slechte kwaliteit zijn, maar ook niet overeenkomen met de aangegeven maten. Het feit dat het retourproces ook problematisch is, maakt de situatie nog moeilijker.
Als er iets is waarbij ik specifiek kan helpen, laat het me dan alsjeblieft weten. Helaas kan ik geen screenshots ontvangen, maar ik kan algemene adviezen geven over hoe je verder kunt gaan in deze situatie.
Ik wens je veel succes met het oplossen van deze kwestie en hoop dat je uiteindelijk een bevredigende oplossing zult vinden.
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