Anker Reviews 

Easy to navigate the website, fast delivery with no hassle. The power bank is functioning as required so far. I'm happy.

Seems ok.
I was leaving off a product review until I'd seen how the cable behaved for a few weeks, but the system is hassling me, so...
Yes.
Seems ok.

So far so good , prompt delivery no hassle ,,well packaged.

The larger charger works great, had an issue with the smaller one and it was sorted well and a lot of a apologies which was appreciated.

Wrong item sent, customer service shocking, still waiting for a refund.
I’ll never order from this company again

You get what you pay for and Anker is expensive.
Best USBC --> USBC cable I've ever had. Don't cheap out on Amazon/eBay; they're not the same.

Great variety of power banks - small, medium and big ones. They usually run some promotions as well so you can get what you one in a very affordable price.
Power banks itself are very well made and durable. This is not the first one I've bought.

great piece of kit, charges really fastest. Good communication and fast delivery

Perfect. Couldn't ask for better.
Good product. Good service.
Thank you.

Spot on communication stopped me from falling for a email delivery scam. Thanks.

8 days since order and still no shipping details, so much for 5 to 7 day delivery. Customer Services great at issuing platitudes but no actual, tangible action or progress.

Great company and reliable products. Their chargers perform exceptionally well and last a long time. Customer service is also very helpful

I have bought an item from the tik tok shop. The item was returned back and confirmed by Royal Mail as delivered. When reaching out to Anker they initially rejected the refund however 3-5 working days later they confirmed receipt of the parcel. As I switched my accounts the original payment method has been closed therefore the refund was rejected. The awful customer service team confirmed they will send it via to me on PayPal. Any one used PayPal knows transfers are instant or from a business 3-5 business days. I have then contacted the customer service on tik tok and the brain dead team have said PayPal rejected the refund. I asked for a transaction id which they couldn’t provide. Search this on google all businesses who make a payment have a unique 17 digit transaction id for PayPal so when PayPal intervene they can locate and explain. Anywhom I asked for a cheque or a bank transfer to be done. Advised on their platform this isn’t an option which is a lie as all businesses can provide a bank transfer. I provided them my partners email. As I was fed up I googled Anker uk number and I spoke to EUFY agent who confirmed Tik tok Anker uk have applied for a PayPal transfer in my partners name. I asked for a 17 digit reference number so I can track and make PayPal aware. Agent did not have this to provide so raised a ticket and I received an email. The email now received from there team advising they are paying the original payment method which wasn’t my query as now I have to go through the whole situation again which now takes another 1 month. Avoid any purchases from this company and I am over 1k down. The customer service level is abhorrent and agents cannot even spell correctly when addressing the issue. Still ongoing issues.

So Anker tried numerous times through different appeals to get my review removed which they finally succeeded.

This is a cowboy outfit who do not understand consumer law and do not care about customers

I'd never waste a penny with these cowboys again as it WILL be wasted!
Their products last a few months if you're lucky before they fail.
I'm slowly ditching this junk and purchasing other reputable brands.

Okay, without a doubt this is the company I turn to when wanting some kind of charging device etc. Great service, great products and a helpful team. I have bought 2 power banks, networking block and chargers off them, not one has disappointed me !

Terrific service, great company. A fantabulosa shop! Looooove it darling!

This is for Anker UK outlet ,,submitted an offer on e bay for £2 less than the asking price ,,waited 24hours no reply ,retracted the offer ,then paid the full price ,,it stated,,if ordered 2hrs and 20mins before deadline it will be dispatched same day ,,never was dispatched so ended up cancelling ,,a complete shambles

Ankers return policy claims to be straightforward and with a 30 day money bank guarantee which is part of the reason I trusted them with purchase of an expensive item.

However I think returns at the cost/ responsibility of the customer is a way to push the risk onto the consumer.

I posted my item over a month ago I have been emailing Anker since as I haven't received my refund. It is shown as on its way with Royal Mail still from it's tracking number - clearly a courier issue.

Despite many communications on this they have let me know today I need to follow this up with Royal mail Myself and they won't issue my refund until they receive the item. This is not my fault and now I need to spend my time sorting this out.

AVOID! So disappointed.

Purchased a power pack to use with my iPhone. Great product with battery that lasts forever. Easily gets me through 2-3 days with regular charging. Excellent product.