I’m highly upset! I ordered a pair of shoes and jacket and still haven’t received them as well as no update!! I’m so frustrated because it is a birthday gift for my husband and I spent allot of money!... See more
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I ordered from here and then checked reviews after I’d ordered and started getting worried as the reviews were not good so I thought I may have been scammed, so I ordered a back up pair of shoes from... See more
My boys found ornaments they wanted from Animebape. But, we read some reviews that made me worry. I was happy to find the order experience smooth and, especially, the updates along the way. It was a v... See more
I’m not pleased at all. I ordered a pair of shoes Nov 16th and still haven’t received them as well as no update. I’m actually very upset, it is a Christmas gift for my husband and I spent allot of mon... See more
Company replied
Company details
Written by the company
AnimeBape is an independent streetwear and lifestyle brand inspired by the bold visuals and stories of Japanese anime. Founded by true anime enthusiasts, we’ve made it our mission to create fashion that speaks directly to the global anime community. At AnimeBape, we combine the worlds of anime culture and contemporary fashion to deliver high-quality apparel that’s as expressive and fearless as the characters that inspire them. Our product line includes everything from graphic hoodies, tees, and jackets to custom pieces designed to reflect the unique art style and emotion of anime. Every design is crafted with attention to detail, from concept to print, and we work closely with talented artists and designers who share our passion. Whether you’re a fan of shonen classics, dark fantasy, or slice-of-life genres, we have styles that connect with your favorite anime worlds. What truly sets AnimeBape apart is our commitment to both creativity and customer satisfaction. We understand that ordering online requires trust. That’s why we’ve invested heavily in responsive customer service, efficient worldwide shipping, secure payments, and regular communication at every step of the journey. If a product doesn’t arrive as expected or an issue comes up, our team is here to help—quickly and professionally. With customers in the US, Canada, UK, Australia, and many other parts of the world, we’re proud to be part of a global community of anime lovers. We listen carefully to our customers’ feedback and continuously improve our products and services to meet the high standards you deserve. AnimeBape is more than just a clothing store—it’s a growing movement built by fans who wear their passion with pride. Thank you for supporting our vision. We invite you to explore our collection and experience what makes AnimeBape different: premium designs, anime authenticity, and a customer-first approach.
Contact info
530-B Harkle Road Ste 100, 87505, Santa Fe, United States
- support@animebape.com
- animebape.com
2.9
Average
26 reviews
Replied to 80% of negative reviews
Typically replies within 1 week
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Slow to dispatch & quality misleading
Slow to dispatch (took a week) but they delivered overseas pretty quick.
Material not what I was expecting for the price, but can't deal with an overseas return, it's a Christmas present hopefully they like it
6 November 2024
Unprompted review
Reply from Animebape
Dear Gary,
Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience. We understand your concerns regarding dispatch time and material expectations, and we are sorry that your order did not fully meet what you hoped for.
Over the past year, we have improved both our production process and our quality control, and many customers have noticed faster dispatch times and clearer product descriptions. We would be grateful for the chance to provide you with a better experience this year.
If you need any assistance or have questions before placing a new order, please feel free to contact us at support@animebape.com. We’re always here to help.
Insanely long delivery or scam
Ordered a single button-up shirt on 09/11/2024 and have yet to receive it as of 9/28/2024. Starting to think this company is a scam that just takes your money
11 September 2024
Unprompted review
One item out of three never arrived
Bought three pairs of shoes from them. Two pairs arrived but the third one was delayed due to "changes in size". Reselected the size as requested but still waiting for the shoes months after. Not answering my emails anymore. Don't buy from them.
1 November 2023
Unprompted review
Reply from Animebape
Dear Tom,
Thank you for sharing your feedback. We’re very sorry for the delay with the final pair of shoes in your order. This situation is not what we want for our customers.
To assist you properly, could you please contact us at support@animebape.com
and include your order ID? This will allow us to check the updated size request, confirm the production status, and ensure the remaining pair is shipped or resolved as quickly as possible.
We understand your frustration and would like the opportunity to make this right for you.
Their 'sweaters' are thin long sleeved…
Their 'sweaters' are thin long sleeved shirts. 3 day return policy. They say they can't accept returns because they don't have a return address in the US (despite listing a US address on their site). The product is the same as you can get from AliExpress, and it comes from China, so I suspect they are just drop-shipping it from AliExpress. In the process of disputing with my credit card company.
2 January 2024
Unprompted review
Reply from Animebape
Dear Rich,
Thank you for your review. Our “sweater” listings focus on printed designs, not knitted fabric, and this is noted in the product description. We understand, however, that expectations can differ, and we are reviewing the listing again to ensure the description is even clearer for future customers.
If the item is not what you hoped for, please reach out to us at support@animebape.com
with your order ID. While made-to-order items cannot be returned, we can still offer a partial refund as a goodwill gesture if you are not satisfied with the product received.
We appreciate the opportunity to assist you directly.
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