Animato Reviews 

544
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional print quality, vibrant colors, and the remarkably fast delivery service that brings items right to their doors. Many buyers highlight the vast selection of beautiful artwork available on the website and the extremely careful packaging that consistently keeps purchased items in pristine condition. Some reviewers were not happy with the frames, describing them as rather cheap, flimsy, or too narrow for proper display. A few people also experienced minor delivery issues or transit damage with their packages, though customer support handled replacements very quickly.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the brilliant quality of the... See more

Quality

Clients share positive opinions on quality, frequently praising the vibrant colours, strong paper, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting that items arrive quickly... See more

Order

Reviewers highlight great satisfaction with the order process, noting the website is easy to navigate and... See more

Service

People report positive experiences with service, highlighting prompt and professional assistance. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great posters. Really clean, sharp print on good quality paper. Also, the customer service was excellent. Royal Mail 'lost' my order but as soon as I contacted Animato they sent out replacements by ex... See more

Rated 5 out of 5 stars

Deciding which prints to get was the hardest part! Our prints shipped immediately after we placed the order and showed up in a very sturdy container with a nice, bright, yellow wrap inside. The print... See more

Rated 5 out of 5 stars

Incredible choice of prints, easily could have ordered too many so had to be really considered when finalising my basket ! Arrived quickly and the quality is brilliant,the images on line do not do... See more

Rated 5 out of 5 stars

Prints were perfect and arrived really quickly. I accidentally ordered the wrong one and Sam was really understanding and gave me an immediate refund. I’ll be ordering any prints exclusively from here... See more


Company details

  1. Poster Store
  2. also in
  3. Artist
  4. Decoration and Interior Design Store
  5. Home Improvement Store
  6. Picture Frame Shop

Written by the company

We Print & Produce beautiful, high-quality Posters & Framed Prints in the UK. With a wide range of styles including Japanese Art, Vintage Travel Ads and much more, our curated collections have the perfect print for you or a loved one.


Contact info

4.8

Excellent

TrustScore 5 out of 5

544 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(544)

84 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really beautiful prints …

Really beautiful prints at a good price. Robust packaging to protect your print. Great company to deal with. Solved a small problem I had very quickly and very satisfactorily. Highly recommend this site.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Cute pictures

Super quality product and really provides a nice finishing touch in my room. Frame is nice and great convenience as I didn’t need to frame my own print. Responsive customer service and prompt delivery. From a happy customer.

9 May 2025
Unprompted review
Rated 5 out of 5 stars

The go to company for posters. You cannot do better.

I have ordered three animals in costume posters on separate dates. They have arrived very quickly carefully packaged. All three are absolutely gorgeous. They brighten up my living room wall. Admired by everyone that sees them. Such lovely subjects. Thank you. Ink & Drop.

28 April 2025
Unprompted review
Rated 3 out of 5 stars

Very poor quality, but efficient refund and follow up.

The prints I ordered arrived efficiently. However, their quality is very poor; the colours are patchy, smudgy and lack clarity. For example, on one print the Japanese symbols are discoloured with patchy streaks. I received a refund and Ed phoned me to understand my dissatisfaction with the quality, which I was impressed with.
C. Chambers

22 April 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality for the price

Poor quality for the price and part of the text on the poster is covered by the frame. Similar items are available for half the price from other vendors (I've since discovered).
I emailed about a return twice but have received no reply, so terrible customer service also. Very disappointing all round and I would not recommend.

31 March 2025
Unprompted review
Animato logo

Reply from Animato

Hi,

Thank you for your review. We apologise for this experience. Please reach out to the following email address and we will work towards a prompt resolution to your issue:

help@animato.uk

Warm regards,

The Animato Team

Rated 5 out of 5 stars

Beautiful selection of prints

Beautiful selection of prints. I have three Japanese themed prints which I am delighted with. I also purchased a framed print which has pride of place in my bedroom and evokes memories of our wonderful travels through the magical Japan.
I would recommend this site for the quality and unusual selection of artwork for any budget.

24 March 2025
Rated 4 out of 5 stars

Reasonable quality

Picture and frame were of a reasonable quality (given the price range) it was packaged very well and the shopping experience and delivery was smooth and it arrived within the timeframe given.

3 August 2024
Rated 5 out of 5 stars

Excellent service

Excellent service. Good quality product,
truly helpful Staff and quick to do anything possible to help. Very pleased to have found them and will certainly use them again.

19 March 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with print quality

I was very pleased with the quality of the two prints that I bought and their frames. One in particular is quite large and with other companies, the quality goes south as the print size increases. Not with Animato. Again, based on the experience with other print companies, I wasn't expecting to be as pleased as I am with the two prints.

21 February 2025
Unprompted review

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