Animal Aunts Reviews 7

TrustScore 3 out of 5

2.9

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Company details

  1. Pet Sitter
  2. Dog Walker
  3. House Sitter

Information provided by various external sources

Nationwide trusted professional pet sitters and house sitters - pet sitting service and house sitting service - loving, caring for your pets in their own home.


Contact info

2.9

Average

TrustScore 3 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

I’m not going to talk with emotions

I’m not going to talk with emotions, just plain facts.
When I left to go on a two week holiday I left my fit, healthy Cockapoo behind thinking he was in safe hands.
He developed leptospirosis in the last week which is curable if treated with the right antibiotics.
To use their words “he stopped eating two days ago and is having funny turns” by the time I rushed him to the vets the damage to his kidneys was too severe and I sadly had to put him to sleep.
If this were your mother or friend would you not use your common sense and get them to the hospital? I honestly thought that the huge cost of employing an animal aunt meant you got someone that had been briefed on the basics.
I wouldn’t even be posting this if I had received a sorry for your loss. The company didn’t even have the decency to send that.
Nothing can bring back Bob but their lack of judgement was unforgivable.

12 December 2024
Unprompted review
Animal Aunts logo

Reply from Animal Aunts

We were deeply saddened to hear about dear Bob, having looked after him for most of his 14 years, he was a delightful boy loved by all of his Aunts. There were no clear indications other than mentioned to the aunts by the Client prior to leaving, leptospirosis is hard to detect early and we are deeply sorry for the outcome.
We remain committed to providing high quality care for all animals entrusted to us as we have done since 1987. Thank you for your feedback which is very important to us.

Rated 5 out of 5 stars

We have received excellent care for our…

We have received excellent care for our Kennels and Cattery through Animal Aunts, namely Steve and Alex. I can’t praise them enough. They have gone above and beyond expectations in their care of both our boarding pets, our own pets and the security of our property and the boarding facilities. They have looked after us on many occasions over many years and we will always be so grateful for their support. Highly recommended.

9 March 2023
Unprompted review
Rated 5 out of 5 stars

I cannot recommend these guys highly…

I cannot recommend these guys highly enough. Extremely reliable and fairly priced. They took excellent care of our two cats on several occasions and we found the whole process to be transparent and convenient.

14 April 2022
Unprompted review
Rated 4 out of 5 stars

Been using Animal Aunts for many years…

Been using Animal Aunts for many years now. My dogs and cats love their aunts to such a degree that they are happy to see us go. I know they will be looked after and cared for and even spoilt with attention. Leaving myself and my husband to enjoy our holiday knowing our babies are in safe hands.

16 February 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Over the years there have been countless times when the services of Animal Aunts has been called for. Always reliable, trustworthy and the Aunts without fail go above and beyond. I would not trust my animals or home with any other service and would not hesitate to recommend them to anyone.

16 February 2021
Unprompted review
Rated 5 out of 5 stars

Animal Aunts

We own a smallholding and they provide us with an Aunt who is able to look after all the different animals and birds we have. We also have four dogs and it means that they don't have to go into kennels. They get to stay in their home environment and keep to their routines. We are also sent regular updates should we want them. We have had several aunts over the years and we are extremely satisfied with the service AA provide. Wouldn't use anyone else.

10 February 2021
Unprompted review

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