Jocelyn Jimenez was my assistant/case worker, she explained to me all the benfits regarding medicare advantage. 'Cause I am new to this, I feel very happy that I got the help that I needed and I was... See more
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The agent was very friendly and knowledgeable, she took in consideration all my needs to offer the best plan and she also answered all my questions. I highly recommend Sofia she is nice, kind and very... See more
I'm very pleased with the information I received from Mr Treviño. He was very helpful, willing and happy to unswer all my questions. Thank you very much for having employees like him.
Humana Gold Plus. Excellent health insurance, with a lot of health coverages and benefits including dental coverage without a Rider payment, Vision, Hearing, Over the co Counter $100 coverage, Em... See more
4.8
Excellent
199 reviews
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Outstanding experience
I recently had an outstanding experience with customer service that truly exceeded my expectations. From the moment I reached out, I was greeted by a friendly and professional representative who took the time to listen to my issue in detail. What impressed me the most was their attentiveness and willingness to go above and beyond to ensure my concerns were addressed.
The representative didn’t just offer a generic solution; they personalized their approach based on my specific needs and followed up promptly to ensure everything was resolved to my satisfaction. Not only did they resolve the issue, but they also offered additional tips to enhance my overall experience with the product.
Throughout the entire interaction, I felt valued as a customer, and it was clear that providing top-notch service was a priority for this company. This level of care and attention made the process seamless and stress-free. I would highly recommend their customer service to anyone!
Special thanks to Victor.
4 December 2024
Professional attention clarifying all…
Professional attention clarifying all potential alternatives with detail. Full dedication and courtesy.
4 December 2024
THEY KNOW WHAT THEY ARE DOING.
22 November 2024
Very Satisfied
21 November 2024
Quick and easy
The agent was very friendly and knowledgeable, she took in consideration all my needs to offer the best plan and she also answered all my questions. I highly recommend Sofia she is nice, kind and very professional.
16 November 2024
They explained everything to me in a…
They explained everything to me in a very specific way. Friendly and professional
21 October 2024
The way on how the assistant explains…
The way on how the assistant explains me everything.
26 January 2024
I loved their professionalism
I loved their professionalism, kindness and patience to answer any questions clarifying all my concerns about all the new benefits of my health insurance for the year 2024.
30 November 2023
Very professional and clear explanation…
Very professional and clear explanation of each benefits, that were revised in detail.
2 November 2023
Excelente customer service
10 October 2023
THE SERVICE AHNELO PROVIDES IS AWESOME
THE SERVICE AHNELO PROVIDES IS AWESOME, VERY DEDICATED PERSONNEL TO HELP YOU WITH YOUR NEEDS. THANKS VERY MUCH
19 July 2023
I received very professional treatment…
I received very professional treatment from the person who attended me (Karely Zambrano), since she took the time to clear up any doubts I had regarding the product that met my needs, helping me find the best benefits for me.
29 March 2023
Good service
28 March 2023
I’m satisfied
5 January 2023
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