Anglo Pacific - Mark and Dipac Parmer we particularly helpful in quoting for and arranging shipment of furniture from the UK to New Zealand at very short notice. In particular they clearly explained t... See more
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Review summary
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What people talk about most
Reviews shaping this summary
The experience was easy from start to finish including great advice and prompt replies from Dipak. On the day Erich and Szabi were friendly and highly efficient. They took care to wrap everything care... See more
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Dominic was really great responding quickly to my query, turning the move around very quickly and finding a solution to me not knowing an exact address that my furniture would be sent to. Dipak was h... See more
Company replied
We’ve used Anglo Pacific twice now for international moves (once in 2016 and then again in 2025) and the service has been excellent. Dipak and Dominic were very professional, knowledgeable and friendl... See more
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Company details
Written by the company
Anglo Pacific commenced trading in 1978 and has become one of the UK's largest independent international mover. As we've been in the business for over 40 years we have delivered more than half a million consignments of personal & household effects worldwide, exactly as promised. We employ around 50 staff at secure HM Revenue & Customs approved premises in London with branches in Manchester and Glasgow to cover the entire UK. At Anglo Pacific we thrive on repeat business and personal recommendations and therefore have a vested interest in everything being completed to our customers' total satisfaction.
Trusted International Removals & Shipping Company
Written by the company
- Baggage Shipping
- Anglo Pacific commenced trading with youthful entrepreneurial spirit and drive in 1978 as a specialist shipper of personal effects for London's young Antipodean community. The company arranges door-to-door shipment of owner packed goods by sea, air or road worldwide and, to this day, remains the market leader in this specialist field.
- International Removals
- Anglo Pacific is one of the largest international movers in Europe and recommended by all the leading visa agencies throughout the UK. Nothing is too small, too large, too complex or too much trouble. From the outset, everything is planned - from packing, collection and shipping, to final delivery and unpacking at destination - for migrants, returning foreign nationals, diplomatic staff & corporate personnel on secondment. Our packers are fully trained to BAR Export Packing Skills Level 2, the highest industry award, and utilise only the finest quality materials available. We also offer worldwide inbound services for customers relocating to the UK and continental Europe.
- Trade Shipping
- Our Trade Division offers full and part load container services to numerous worldwide destinations. Removal companies throughout the UK seek our assistance and expertise to dispatch their international shipments.
- Fine Art Shipping
- Our Fine Art Division specialises in the packaging and international transport of antique and reproduction furniture, traditional & contemporary works of art, sculptures and items of architectural merit. Our client base includes leading antique dealers and bespoke furniture makers such as David Linley Furniture. Anglo Pacific is also contracted by interior designers and antique dealers from around the globe, and handle shipments from a single item to the entire installation of a hotel with care and precision.
- Car Shipping
- Classic or convertible, motorbike or scooter, caravan or boat, whatever your chosen mode of transport you won’t want to leave your precious cargo behind when you relocate and with Anglo Pacific you don’t need to. Each year we handle thousands of individual shipments and work to internationally recognized quality standards to ensure that your wheels (or craft) arrive in tiptop condition.
Contact info
Anglo House, Drury Way, NW10 0HZ, London, United Kingdom
- 0800 633 5445
- customerservice@anglopacific.co.uk
- anglopacific.co.uk
4.0
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 46% of negative reviews
Typically replies within 24 hours
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STAY AWAY FROM THIS COMPANY
I genuinely cannot believe this company. Our luggage was booked for pickup today (Friday) and I was given a window of 9am - 5.30 pm so I’ve taken a day off work and also made arrangements for someone to pick my children up from school. Contacted Anglo to check if there was a more specific time the driver would come. This was at 12.40 pm which I was told 1pm-5pm. Would not make a difference since it was already 12.40pm. It got to 5.05pm and I just had a feeling there was no one coming. Phoned the company again and was put on hold. Then was told someone would call me back. No one has phoned me or my husband and the company has now closed until Monday!!! I have also sent an email too with no reply. We are flying back to Australia on Monday! I am truly furious! We have also paid a deposit which I doubt we will get refunded. Now have to organise over a weekend for another shipping company to pick up our belongings before we leave the country in 2 days!!! I cannot believe this company. DO NOT BOOK WITH ANGLO PACIFIC. An absolute disgrace of a company and you should all
Be ashamed you have left this much stress on my fsmily before we fly out of the country. Unbelievable
21 November 2025
Unprompted review
Reply from Anglo Pacific International Limited
We are sorry to hear that the boxes we provide free of charge were not delivered. I completely understand how unacceptable this is, especially since you have taken time off work to receive the delivery. This is certainly not the level of service we aim to provide. While our drivers can occasionally experience delays, they should still be able to fulfil their scheduled deliveries, and we regret that this did not happen in your case.
We have raised this matter again with our operations department, as we are continually striving to improve our services for our clients.
Please accept our sincere apologies for this one-off situation. The delay from the driver has been noted, and we will address this internally to ensure such a shortfall does not happen again.
Kind regards
Anglo Pacific team
Initial Review for Anglo Removal
Jack Connolly (International Sales Consultant) has been my main point of contact from the initial quote through to confirming the documentation for the move, and he has been exceptional throughout. His communication has been clear, prompt (always replying within the hour or day), and extremely helpful in answering all my questions. He’s provided great service by guiding me through each step of the process and making everything straightforward and stress-free.
So far, the experience has been excellent, let’s hope moving day goes just as smoothly! I’ll be sure to post a follow-up review once the move is complete to share how the final stage goes.
10 November 2025
Unprompted review
Reply from Anglo Pacific International Limited
Thank you for your comments and your kind words to Jack we will pass on your thanks and appreciation to him.
It is good to see that the service all round has been excellent and your experience with Anglo Pacific has been excellent.
We thank you once again and we wish you all the very best
Kind regards
Anglo Pacific team
Professional and Communicative
We engaged Anglo Pacific to handle a rather complicated and elongated move of some items from the UK to the Gulf. All members of the team were highly professional and communicative throughout the whole process, from inital enquiry through to final delivery to our (new) door. All items arrived ahead of schedule and in good condition. Definitely recommended.
10 November 2025
Unprompted review
Reply from Anglo Pacific International Limited
We thank you for your kind words moving can be very stressful and when we read that all items arrived in good condition this just proves the quality of our packing crew and also all the staff in the office that made your move less stressful.
Appreciate that you will highly recommend our services and we wish you all the best.
Kind regards
Anglo Pacific team
Really good teamwork and service from…
Really good teamwork and service from Michael and Arman. I was quite nervous about the move and process but Michael was so helpful during the quoting process I choose to go with them. Arman also very helpful and answered my calls. I will also mention the packers were very professional.
7 November 2025
Unprompted review
Reply from Anglo Pacific International Limited
Thank you for your positive feedback and kind review. We’ll be sure to pass your comments on to Michael and Arman. You’re absolutely right — moving can be a very daunting and stressful experience, and it’s normal to feel nervous. We’re so glad to hear that our team took good care of you and helped ease your worries about the move. We’re also very pleased that you found the packing crew to be professional and supportive.
We wish you the very best
Kind regards
Anglo Pacific team
Very reassuring experience to what is a…
Very reassuring experience to what is a stressful time moving your life across the world. Dipak, Jack and the packing team where very quick and helpful.
28 October 2025
Unprompted review
Reply from Anglo Pacific International Limited
Thank you so much for your wonderful feedback and we are very glad to see that all your needs have been taken care of by Dipak, Jack and the crew who packed up your home. When moving from one country to another is stressful enough and just glad that we managed to take all the stress away from you.
We thank you once again for the reassuring experience you had with the team at Anglo Pacific and glad we could help.
Wishing you all the very best
Kind regards
Anglo Pacific team
I highly recommned this really good moving/shipment company
Everything about this shipment was very efficient. From the initial quotes, to the short notice pick up that Anglo Pacific accommodated for me, to the really excellent quality of the packing for export, to the very good local handlers at the destination.
Having shipped worldwide many times, from many locations, I can say this was the best.
27 October 2025
Unprompted review
Reply from Anglo Pacific International Limited
Your feedback means a great deal to us. We sincerely thank you for your kind comments — from the initiation stage and quotation process, to the assistance you received at very short notice from our excellent packing crew, who take great pride in their work, as well as our local destination handlers. We are extremely pleased to hear that this was by far the best move you have experienced. Your appreciation and recommendation of Anglo Pacific are truly valued.
We wish you the very best
Kind regards
Anglo Pacific team
Atlantic Pacific
When phoning in, I spoke to Dominic, who was so helpful, he spoke clearly and slowly and I understood every word he was saying, he was polite, well mannered and went through all details quick and easy.
The price he quote 2 was very good and I would highly recommend this company and Dominic.
29 October 2025
Unprompted review
Reply from Anglo Pacific International Limited
Thank you for sharing your thoughts on the experience you had with Dominic who is very patient with our clients. Dominic does his best to assist all his clients and we will pass on your thanks and appreciation to him.
It is always good to see that our quote was very good and that you will highly recommend Anglo Pacific.
We wish you all the very best
Kind regards
Anglo Pacific team
Pleasing simple system!
Very pleased with the way that the consultation was carried out with Dominic (by video link). I was able to show him the items we are looking to take and he was able to offer advice on the amount of space needed. He was also able to send a tool that enabled us to see how much space other items would be likely to take up.
As we do not have a fixed date for moving, it was encouraging to see that they were able to offer me a fixed price and reassure us that final details can be put in place quickly when required.
29 October 2025
Unprompted review
Reply from Anglo Pacific International Limited
Thank you for your positive response we are glad that Dominic was able to assist you with the consultation and to give you the best advice regarding your move and the fact that we were able to secure your move is great and rest assured you are in safe hands and we will continue to take care of your move when you are ready.
We will pass on your thanks to Dominic and we look forward to assisting you with your removal.
Thank you once again for choosing Anglo Pacific.
Kind regards
Anglo Pacific team
Arman and Jack were very efficient and…
Arman and Jack were very efficient and warm; they understood my needs and did their best to help me. The quote was excellent. They provided a quote much lower than the other quote I had. The crew, Matt and Lisa were friendly, courteous and efficient when they collected my goods. When the volume was less than the estimated volume, I was provided with a refund. From contacting to collecting was 2-working days.
28 October 2025
Unprompted review
Reply from Anglo Pacific International Limited
We are very glad to read your kind comments about Arman and Jack and we will thank them both. Very pleasing to know that our quote was excellent and we appreciate you overall feedback about the Anglo Pacific from the office staff to the crew who handled your packing.
Thank you once again and we wish you all the very best
Kind regards
Anglo Pacific team
Absolute worst company.They…
Absolute worst company.They disassembled my chair to get it through the door and did not reassemble before shipping. consequently damaged my chair.Stuff listed as packed are missing.employees left their clothing items behind in the house. Their delivery partner would not release my belongings until they had another customer in my area and charged for their FedEx costs.I think that there are other competent companies to select from.
To further respond to the company's reply dated october 28th. Anglo pacific should take responsibility for their screw ups instead of making it seem like their destination partner is entirely to blame.That's the problem with them. They never take responsibility for anything therefore I doubt that the company can actually improve.
10 June 2025
Unprompted review
Reply from Anglo Pacific International Limited
Thank you for your email. We’re very sorry to hear that you experienced issues at destination. Please rest assured that we’ll be speaking with our partners to ensure improvements are made to better serve our clients in the future.
Kind regards
Anglo Pacific team
EXCELLENT 5 STAR SUPPORT AND SERVICE
When I was stranded by another company, Anglo Pacific saved the day with a last minute pack up and move to Sydney. Dominic called me like an angel to say that he could make something work and Arman organised all the paperwork. The two staff that came to pack up were excellent, and worked with us every step of the way, I am so grateful to this company for helping us move our home and life with care and compassion. Thank you! I cannot recommend them enough!
23 September 2025
Unprompted review
Reply from Anglo Pacific International Limited
Thank you so much for your kind feedback regarding the assistance you received from Anglo Pacific, particularly from Dominic, at such short notice. We truly appreciate your trust, especially knowing that in the moving industry it can be difficult to find a company you can rely on. Your comments reaffirm that our team is dedicated to stepping up and supporting our customers during stressful times — and we’re very glad that the end result demonstrated just that.
We will certainly pass on your thanks and appreciation to Dominic for saving the day and to Arman for efficiently collating all the necessary documents for your move.
We’re extremely pleased that we were able to turn a challenging situation into a positive outcome for you. Thank you once again for your kind words and for highly recommending our services.
We wish you all the very best for the future.
Kind regards
Anglo Pacific team
Arman was incredibly helpful throughout…
Arman was incredibly helpful throughout the entire process! We are very grateful for his help.
9 October 2025
Unprompted review
Reply from Anglo Pacific International Limited
Thank you for your comments and it is good to know that Arman took care of your move in a professional and helpful way.
Appreciate your feedback and we wish you all the best.
Kind regards
Anglo Pacific team
Very professional
Very professional, good communications (telling me what to expect and when, plus what I needed to do by what time). The packers were very quick and organised - so much better than doing it myself.
15 September 2025
Unprompted review
Reply from Anglo Pacific International Limited
Thank you for your comments, we are glad to hear that your overall experience with Anglo Pacific has been very professional from the staff to the packing crew.
We will certainly pass on our thanks to them.
Wishing you all the very best
Kind regards
Anglo Pacific team
They have been friendly, professional and accommodating of our tight timelines.
Dominic, Dipak and the team have looked after us for two separate shipments, with various to-and-froing from end.
They have been friendly, professional and accommodating of our tight timelines.
Happy to recommend their competitive and reliable service.
15 October 2025
Unprompted review
Reply from Anglo Pacific International Limited
Thank you for your kind words we truly appreciate you taking the time to send us such great feedback and we will pass it onto our staff.
It is always very encouraging to read such great feedback and to know that our teams took great care of your move in a friendly professional manner.
We wish you the very best
Kind regards
Anglo Pacific team
Great experience
Great experience with sales manager Mike and move manager Arman to quote and manage packing of my things in London. Efficient and clear communication. Packers were courteous, respectful, fun and efficient.
10 October 2025
Unprompted review
Reply from Anglo Pacific International Limited
Thank you for your kind words, we glad to hear that you had a great experience with Anglo Pacific, we will pass on your appreciation to that Mike & Arman who made the whole process easy and efficient and managed your entire move professionally.
We wish you all the very best
Kind regards
Anglo Pacific team
I couldn’t be happier with Anglo Pacific
I couldn’t be happier with Anglo Pacific’s service. When I needed to ship my some of my elderly parents’ belongings from the UK to New Zealand at short notice, Dominic Wyatt responded immediately and had the shipment collected within a week. Communication from Dipak Parmar, the move manager, was also excellent and his team turned up on time and very quickly and efficiently packed and removed the items. The customer service from both Dominic and Dipak was outstanding despite the time difference (I am in New Zealand) - I’ll go straight to Anglo Pacific for any future shipments. A huge thank you to the team!
13 October 2025
Unprompted review
Reply from Anglo Pacific International Limited
This is very pleasing to read — thank you for your wonderful feedback. We’re glad to hear that our team managed to keep communication efficient and handle everything smoothly, despite the significant time difference between the UK and New Zealand.
We will certainly pass on your kind words to everyone involved — Dominic, Dipak, and of course our packing crew, who always do an outstanding job.
We truly appreciate your feedback, and it’s incredibly rewarding to know that you wouldn’t hesitate to use Anglo Pacific again in the future.
We thank you one again and wish you all the very best
Kind regards
Anglo Pacific team
Review
Dominic was really great responding quickly to my query, turning the move around very quickly and finding a solution to me not knowing an exact address that my furniture would be sent to. Dipak was helpful with the additional information and ensuring the movers showed up on time. The 2 guys who did the packing couldnt have been better. Great, fast and effective and communicative and good to deal with.
My one piece of feedback is that the insurance was complicated and it wasn't made clear this had to be done on top of the quote. Other companies include insurance in the quote which made this one look lower than it was, once insuracne is added
10 October 2025
Unprompted review
Reply from Anglo Pacific International Limited
Thank you for your kind feedback. We’re very glad to hear that Dominic and Dipak were able to assist you with your move, responded promptly in all areas, and provided all the necessary details.
It’s great to know that you had an overall positive experience with our services. We’ll be sure to pass on your appreciation to the team, as well as to the packing crew, for the outstanding job they carried out.
We also appreciate your comments regarding insurance. We are always looking for ways to enhance our services, and we will take your feedback on board to ensure we provide clearer and more detailed information about insurance options in the future.
Thank you once again and we wish you all the very best
Kind regards
Anglo Pacific team
So far, so good!
Dominic was great at not only taking the time to perform a detailed video survey but also provide comprehensive information on the move process (currently pencilled for next year). Everything was transparent, including all potential options for shipping and the prices involved. The final quote was competitive compared to other quotes and we are confident in the decision to use their services for our upcoming relocation.
10 October 2025
Unprompted review
Reply from Anglo Pacific International Limited
Thank you for your comments. We are delighted to hear that Dominic took the time to carry out a detailed survey and provided you with all the information you required.
We’re also pleased that you received a very competitive quote and have already booked your move for next year. Rest assured, we will continue to uphold our professionalism at all times.
We thank you and wish you all the very best
Kind regards
Anglo Pacific team
Great communications.
Great communications.
Jack made the virtual survey very straight forward. Quote was also easy to understand compared with others we received.
Very competitive quote and great customer service.
11 September 2025
Unprompted review
Reply from Anglo Pacific International Limited
Thank you for your kind words. We’re very pleased to hear that you found Jack extremely helpful and that he made the process straightforward and easy to understand.
We’ll be sure to pass on your thanks to him. It’s also great to know that you were happy with our overall service, found our quote competitive, and appreciated our customer service.
We wish you all the very best
Kind regards
Anglo Pacific team
Honest and reliable
We had to store our belongings for a couple of years and now finally getting them shipped. Throughout the period the team has been helpful and available to talk and resolve any related matters.
Big thank you to Dipak and Alex!
30 September 2025
Unprompted review
Reply from Anglo Pacific International Limited
Thank you for your kind words and glad that everything went well whilst we stored all your goods safely.
We appreciate your feedback and will pass on your thanks to the team.
Kind regards
Anglo Pacific team
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