Excellent service from start to finish, they could not have been more help full. As they hadn't got the chair in stock they would order to try then if item was not right for purpose they would take... See more
Company replied
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Review summary
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Reviews shaping this summary
I was very impressed with the communication from the company following an unexpected supply problem with the coasters I had ordered. I was offered a full refund or the opportunity to wait until the... See more
Company replied
The Robins are beautiful and top quality. Just what I've come to expect from Angela Reed based on other purchases like the Victorian style baubles I purchased before a previous Christmas. Delivered qu... See more
Company replied
Dispatched promptly so no long wait for goodies to arrive . Items exactly as they appear on the website so no disappointment or need to return. Packed really well and items high quality. Very pleased... See more
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Company details
- Furniture Store
- also in
- Bedroom Furniture Store
- Decoration and Interior Design Store
- Outdoor Furniture Store
- Rug Store
- Sofa Store
Written by the company
Angela Reed is an independent furniture, homeware and interiors retailer based in Saffron Walden, Essex, UK, serving customers throughout the UK online and from our Saffron Walden furniture store. Established in 1880, Angela Reed is a family-owned interiors business with more than 145 years of experience helping customers furnish and decorate their homes. We sell sofas, armchairs, dining tables and chairs, bedroom furniture, occasional furniture, lighting, mirrors, rugs, cushions, home accessories and gifts, with collections available both online and in our Saffron Walden showrooms. Angela Reed combines established furniture brands with distinctive furniture and home accessories chosen for homes with personality. Whether you're looking for a new sofa, furnishing a dining room or bedroom, searching for statement lighting or mirrors, or simply adding the finishing touches to a room, our experienced team can help. Customers can shop online at angelareed.co.uk, with delivery available across the UK, or visit our furniture and interiors store in Saffron Walden, Essex to explore our collections in person. As a long-established independent family business, customer service remains at the heart of Angela Reed, from helping customers choose the right furniture through to delivery and aftercare. Follow us on: Instagram https://www.instagram.com/angelareedshop/ Facebook: https://www.facebook.com/angelareedshop/
Contact info
5-7 Market Hill, CB10 1HQ, Saffron Walden, United Kingdom
- 01799 520056
- online@angelareed.co.uk
- angelareed.co.uk
4.7
Excellent
2K reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Need clearer delivery dates and better packaging
I had mis-ordered and needed to add something to an original order. The company did this very quickly so I didn't need to pay extra postage. So 5* for that. But didn't say there would be a delay in receiving some of the items. I had to ask when the items were coming. They did offer to send what they had in stock and not charge for further postage which was good but I would have welcomed clear delivery times at the outset. Packaging not great. Came in a box with some of the tape hanging off and not sealed along all the edges. Inside the table mats and coaster had been hastily wrapped in some tissue paper but not placed neatly at the bottom of the box, just stood up loosely. Luckily it wasn't anything breakable but didn't give a good impression.
27 January 2026
Reply from Angela Reed
Thank you for taking the time to leave such a detailed review. We really appreciate you sharing your experience with us.
We are pleased that we were able to amend your order quickly and send the items that were in stock without any additional postage. However, we acknowledge that delivery timings should have been communicated more clearly from the outset, and we apologise for that oversight.
We also appreciate your comments regarding the packaging and will be reviewing this with our fulfilment and delivery partners to ensure a better presentation going forward.
Beautiful shell vase
Beautiful shell vase, exactly as ordered. Posted quickly and very carefully packed. Thank you, absolutely perfect and brilliant service.
27 January 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Cake stand and cloche
The product I ordered, a cake stand and cloche was out of stock before Christmas, but I spoke to a very helpful lady at the shop, who advised me to place my order and it would be dispatched as soon as possible. Order was received and packed so well. My daughter-in-law was so pleased with her belated Christmas present
12 January 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Well package & prompt delivery time .
22 January 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Excellent service
Excellent service, packaged really well and arrived safely with no breakages.
21 January 2026
Reply from Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Reply from Angela Reed
Thank you for bringing this delivery issue to our attention.
We have contacted you directly by email to resolve the matter as quickly as possible.
Angela Reed had so many lovely 😊 things…
Angela Reed had so many lovely 😊 things in their shop you can always find something to buy. I purchase a lovely picture for my husband’s 80th birthday which is one of many we have purchase in the shop over many years.
16 January 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Great efficient company -well done, much appreciated
Great efficient company, prompt communication about the product purchased, product really well packaged, good communication given regarding delivery and arrived safe and sound on time, from England to northern Ireland - thank you, I love the canvas, great value for money too, price included delivery
12 January 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Absolutely beautiful cake cloche
Received my absolutely beautiful cake stand and glass cloche which was just so well packaged I couldn’t believe it! I’ve wanted this item for some time and so glad I now have it. Thank you
12 January 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Really love these
Really love these. Exactly as I was hoping. Very well packaged and swift delivery. Very happy.
19 December 2025
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Excellent service
From the outset, the quality of service, friendliness and knowledge concerning furniture, that is offered by Angela Reed staff is exceptionally professional. The communications of email correspondence between us, are also reliable and factual moreover providing a realistic delivery date. From a personal perspective, I would therefore highly recommend this long standing family run shop..
19 December 2025
Reply from Angela Reed
Thank you so much for taking the time to write such a lovely review. We are so delighted that you enjoyed your experience with us. As a small, family business our customer service is always something that we endlessly strive to keep at a premium, so we are really pleased that you were so happy with our service. We look forward to welcoming you back again soon. Thank you for choosing to shop with us.
Plant stakes.
Swift service and the items are just as described. Hope to see more birds displayed on this type plant stakes.
6 January 2026
Reply from Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Quick delivery
Quick delivery. I'm very pleased with the wind spinner so will shop here again.
5 January 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Had a great experience with Angela…
Had a great experience with Angela Reed, especially their after care and customer service. Would definitely recommend.
16 December 2025
Reply from Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
I purchased a Christmas present from…
I purchased a Christmas present from Angela Reed (gown), it was as per description, good quality and delivered promptly. Happy customer
24 November 2025
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience. We are so delighted that you are happy with your purchase.
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Great experience
Well packaged and good communication. Very pleased with the glass decorations I bought.
5 January 2026
Reply from Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience. We are so delighted that you are happy with your purchase.
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