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Rated 1 out of 5 stars

Money Transaction completed,but no tracking information and delivery at all till this date. Has lodged pfficial complaint to UK international Consumer center. Please lodge complaint as well to... See more

Rated 1 out of 5 stars

Order #2025 It's been half a month since I paid for the order, but there has been no logistics information for the tracking number at all. I even sent an email, but no one replied to me. I've been mak... See more

Rated 1 out of 5 stars

I'm utterly disappointed with this website. It's been almost two months since I placed my order, and I'm still waiting for it to arrive. The tracking number they gave me is a dead end; it doesn't lead... See more

Rated 1 out of 5 stars

Terrible experience! After deciding to return the order it took weeks to get the information! The package is returned but the money still hasn't arrived in my account after 8 days! I'm definitely n... See more

Company details

  1. Beauty Product Supplier

Written by the company

Anewmedicare are a trusted supplier of Mesotherapy Supplier, Dermal filler, Aesthetics Device.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

94 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I can’t track the package

I can’t track the package. I don’t have any information about the package of Order #1831. I don’t know whether you have really sent the package or deceived me . Please reply to me as soon as possible. How can I check the logistics information of my order? Where might my Order #1831 have been sent to?

14 October 2024
Rated 1 out of 5 stars

I bought something worth over 3,000…

I bought something worth over 3,000 RMB, but I haven’t heard anything from it. I couldn’t find any information on the express delivery number I was given, and no customer service responded to any message. They must be scammers.

18 October 2024
Unprompted review
Rated 1 out of 5 stars

this website is a total letdown, and I wouldn't recommend it to anyone.

I'm utterly disappointed with this website. It's been almost two months since I placed my order, and I'm still waiting for it to arrive. The tracking number they gave me is a dead end; it doesn't lead to any information about my package. I've tried reaching out to customer service through every available channel – live chat, WeChat, and email – but I've been met with silence and no helpful responses. It's unacceptable to be ignored like this, and it feels like they're just trying to scam me out of my money. In short, this website is a total letdown, and I wouldn't recommend it to anyone.

26 August 2024
Rated 1 out of 5 stars

I do not recommend shopping here!!

Terrible experience! After deciding to return the order it took weeks to get the information! The package is returned but the money still hasn't arrived in my account after 8 days! I'm definitely not going to let it go it's £159 AND I want my money back!! I do not recommend shopping here!!!

12 July 2024
Unprompted review
Rated 1 out of 5 stars

I placed an order on the website on May…

I placed an order on the website on May 9th, and the delivery was displayed and an empty tracking number was given to me on the same day. I sent numerous emails to the website without any reply. The customer service replied that it was because of the bank holiday, which was on May 6th. Under normal circumstances, the logistics collection will not show any information after 8 whole days, and then I asked the customer service whether the tracking number was changed and asked her to help me check, but did not reply to me. The attitude is really very bad, no delivery is no delivery, nothing reply, consumers pay the money and do not care? What is the status of the package now? Could you please give me an explanation.Order#1645

9 May 2024
Unprompted review
Rated 1 out of 5 stars

After the order confirmation

After the order confirmation, no shipping news during one week.
I wrote to support, no reply.
I wrote to chatbox, no answer neither.
There is no phone number. What could I do? How to cancel the order and be reimbursed ?

2 November 2023
Rated 1 out of 5 stars

£800 items are non-refundable upon return

At the beginning of October, I bought 800 pounds worth of goods on this website, because there was a wrong purchase of goods that could not be exchanged, so I applied for a refund and return, the logistics showed that the merchant had received the returned goods for more than a month, and the merchant still did not give a refund, and the website and email contact did not reply.I'm angry that this is a scam site and I will continue to make a complaint

10 November 2023
Unprompted review

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