Anamarialajusticiausa Reviews 

306
TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with their orders, frequently stating that products never arrived or experienced extreme delays in shipping. People also found it impossible to track their purchases, with little to no updates provided on their order status. Reviewers consistently highlighted a lack of communication, noting that their attempts to contact the company via email or phone often went unanswered. However, some customers also noted the good quality and effectiveness of the products themselves, with many expressing long-term satisfaction. A few people even praised quick order placement, timely delivery, and prompt responses to their inquiries.

What people talk about most

Product

Customers had ambiguous experiences with product, with many expressing disappointment over not receiving... See more

Order

People report negative experiences with order, with many customers stating their orders never arrived despite... See more

Response time

Customers consistently note negative experiences with response times, with many reporting that their emails... See more

Delivery service

Reviewers highlight negative aspects of delivery service, with many customers reporting that their packages... See more

Customer communications

Users describe significant frustration with contact, consistently reporting an inability to reach the... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I’ve never received the order, it’s been more than two weeks since I ordered The system to track my order is terrible… no way to find it were it is I wrote ti the email I have and nobody replies... See more

Rated 1 out of 5 stars

They never sent my item. Its been three weeks since I ordered. I reached out to their contact email multiple times and no one ever replied to me. Very disappointed in the customer service and experien... See more

Rated 1 out of 5 stars

I haven’t received it yet. I placed the order 20 days ago and when I check on the status it just say that “my order is confirmed and will receive an email once it is processed” if I could give 0 star,... See more

Rated 1 out of 5 stars

Never received my product, and after trying to contact the company via email several times (since there is no phone number), they never responded. I feel scammed and left with no product.


Company details


Contact info

2.2

Poor

TrustScore 2 out of 5

306 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.2

All reviews

(306)

109 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent product

Excellent product, it has gradually helped me regulate my sleep. I highly recommend it 100%, and I’m thinking of buying more. I love that it's gluten-free.

4 September 2024
Rated 1 out of 5 stars

Worst delivering service

I entered one star because I could not send my experience with 0. I received my order a month after I ordered it. Had to contact the company 4 times, and had to wait until I received the merchandise.
So bad!

4 August 2024
Rated 1 out of 5 stars

Shipping time too long it took over 3…

Shipping time too long it took over 3 weeks for one bottle to arrive :(

5 April 2024
Anamarialajusticiausa logo

Reply from Anamarialajusticiausa

Hello Sergio, thank you for your review! Sometimes the product takes longer than expected due to logistics and shipment issues
that we can simply not control. We'll definitely look into what might have caused this delay to prevent similar issues in the future. If there's anything else we can do to make it up to you or assist you further, please don't hesitate to reach out. We really appreciate your comment!

Rated 2 out of 5 stars

Delay in shipping and answer mails

Delay in shipping and answer mails. Chat bot is not working

4 April 2024
Anamarialajusticiausa logo

Reply from Anamarialajusticiausa

Hello Posta! We have checked the order and it took 10 days, which is a little bit longer than what we aim to. We deeply apologize for this delay and rest assured that we will look into what caused this delay.
Thank you very much for your comment!

Rated 1 out of 5 stars

NO products received & poor service

I placed my order more than 2 weeks ago. I paid and extra fee; two days delivery.
1 week passed and I had no products.
I started emailing, calling, texting, social media, messengers and NO one was replying to any of my messages. After 2 weeks of trying someone reply with: there is No one at the office and we cannot track your order until Monday.

I requested a refund for at least the extra fee I paid, which they finally reply and partially refund. AGAIN! No product received after days of waiting. I sent another email following up and they said; sorry the tracking has not been updated but it was shipped. ( I guess it's just an excuse) Please wait 1-2 weeks for your order.

So here I am after more than 3 weeks, still waiting for my products.
I expect at this point a full refund on my order.

20 March 2024
Rated 1 out of 5 stars

My mom order a package and never get…

My mom order a package and never get it. I want her money back. I commended to use the products and I use them too and never have this problem what happened.. and I bern waiting for a feedback and I been wait for long and no answer

5 February 2024
Anamarialajusticiausa logo

Reply from Anamarialajusticiausa

Hello Casimira, we have reached out to try and solve the problem. We are deeply sorry for the inconvenience

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look