anacondafightwear.co Reviews 

485
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 373 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the braces and the outstanding support provided by the team during size exchanges. Reviewers note that staff members answer questions very quickly, providing helpful solutions and going above and beyond to ensure complete satisfaction. However, some people mentioned that they experienced frustrating delays with delivery or received no response to urgent messages. A few consumers also noted difficulties in tracking their orders, finding order details, or successfully reaching customer support when assistance was needed. Some reviewers expressed disappointment regarding the lack of communication and unresolved order issues over extended periods.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality and excellent... See more

Customer service

Customers expressed immense satisfaction and deep appreciation regarding their experiences with customer... See more

Quality

Users describe positive interactions with quality, highlighting that the braces offer exceptional support and... See more

Order

Clients share ambiguous opinions on order experiences, as while many reviewers praised fast deliveries, easy... See more

Response time

People report positive experiences with response time, frequently praising the team for fast, attentive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The ankle brace I ordered was too large for my lower foot. The top of my foot had extra stretchy material sticking out all around it and folded onto itself if I tried to put shoes on. In fact, I could... See more

Rated 5 out of 5 stars

The quality of my brace was excellent but I ordered the wrong size. I sent an email explaining and within 24 hrs I had return instructions. They've been very good about responding and walking me throu... See more

Rated 5 out of 5 stars

I have tried many different braces trying to help my knees . Anaconda braces are the best on the market without a doubt . The company as a whole stands behind thier products and the customer service... See more

Rated 5 out of 5 stars

I have purchased a pair of elbow support. Great product. First I ordered XL sizes but I had to exchange them to size L for a better fit. Customer service was very helpful and offered me a very generou... See more


4.6

Excellent

TrustScore 4.5 out of 5

485 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(485)

373 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing Customer Service Experience

My customer service experience with Anaconda Performance was absolutely amazing. In all ways the team of customer service reps were professional. From consistent communication no matter who I was talking with, to helpful tips, to providing a sense of empathy, they earned my trust in the company!

29 August 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

This is scam. DO NOT BUY. Orders never arrived and they changed the website domain recently. Could not track the orders. The orders also disappeared on Shop App.

29 August 2026
Unprompted review
anacondafightwear.co logo

Reply from anacondafightwear.co

Hi Clara,

We’re sorry to hear about your experience and understand your concern.
For your security, we strongly recommend placing orders only through our official websites: Anacondafightwear.co and Anacondaperformance.com

Please note that our official websites are active and available for customers to place orders securely. If you have an order concern, please reach out to our support team at info@anacondafightwear.co with your order details so we can look into it and assist you.
Thank you.

Best regards,
Team Anaconda

Rated 5 out of 5 stars

What a lovely company

What a lovely company. I ordered a shoulder brace for my husband and you could see and feel that the product was extremely high quality.
Very quick delivery and great communication all the way through.
They really care about their customer service.
I highly recommend Anaconda.

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service from anaconda

Great customer service from anaconda. There was an issue with my order through my own fault and the customer service team were very helpful and quick to respond to resolve the issue for me and even went above and beyond to rectify my own issue. Can’t fault them.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

I got the knee brace with stabilizers…

I got the knee brace with stabilizers for work and sports. It has greatly enhance my movement and makes my knee feel more secure when active. The customer service team is also great if you ever have any issues. I highly recommend this company and product.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Elbow braces

The products are fantastic, made with quality materials. The customer service was excellent and I highly recommend this business.

26 August 2026
Unprompted review
Rated 5 out of 5 stars

The product is great

The product is great! It shows how innovative this company is. You can tell the company has the customer in mind as they bring useful, beneficial and solid products to you. The customer service is even more impressive. If you are considering a product from Anaconda you can be confident and excited.

27 August 2026
Unprompted review
Rated 5 out of 5 stars

Products are excellent quality

Products are excellent quality so far, we have shoulder braces and multiple ice pack braces. The shoulder brace was too large, so it was exchanged at no additional purchase costs (aside from shipping back).

The only gripe I have is that it was sized using the Anaconda sizing specs, so part of me hoped that would be recognised, however, new ones were shipped at cost of Anaconda so it's a shared returnd cost at the end of the day.

Customer service (Luisa) was elite!

Fair enough and still 5 stars. Highly recommended.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

A+ customer service

I had an issue with my order and the customer service team made it right very quickly and pleasant. I won't hesitate to recommend Anaconda products to anyone.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

I reached out following another surgery…

I reached out following another surgery to ask for guidance or recommendations. At first, they didn't have anything that would help. They didn't try to give me a product to maybe help, they addressed that it was out of their realm. Fast forward to being in a spot where I could use their product, they made a rec and then followed up about my initial contact and how I was doing. They give a crap. Others dont. Customer for life and recomended to anyone and everyone else.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Beyond Excellent.

Having had problems with knee / ACL and hamstring I tried a few of the high street and online brands without succes. Chaffing / rubbing and them scrunching up. A friend recommended Anaconda and it helped him greatly - can now do 18 holes of golf using the ice version. I ordered some knee supports with the stabilisers and my fault - didn't know they had stabilisers which I feared were the cause of my chaffing. I asked for a return and it was made very easy for me and they offered to send on a no obligation strap version without the stabilisers which I am waiting on and will review. What I can say is that I tried the one they sent (I ordered) for a short period to test out and I have to say that there was no chaffing - I will try for longer now but the most important two parts of the whole experience was that I could instantly feel that they were of extremely higher quality than the high street off the shelf ones. Much easier to wear but it is important to get the right size. So far nothing has been too much trouble for the Anaconda Team. I look forward with confidence to receiving the strap version when it arrives. So far I can honestly highly recommend this company. What a great team.

20 August 2026
Unprompted review
Rated 5 out of 5 stars

I’m very impressed with Anaconda’s…

I’m very impressed with Anaconda’s customer service. When my Knee Recovery Pro suddenly began shutting off, I contacted support and received a quick, professional, and caring response. The team reviewed the video I provided, confirmed that the product was defective, and promptly arranged a free replacement under the warranty.
I truly appreciate how responsive, understanding, and helpful the Anaconda team was throughout the conversation. They made the replacement process easy and reassuring. This level of customer support shows that Anaconda genuinely cares about its customers and stands behind the quality of its products.
Thank you, Anaconda, for your excellent service and for resolving my concern so quickly. I’m happy to continue supporting your brand and look forward to receiving my replacement!

19 August 2026
Unprompted review
Rated 4 out of 5 stars

Shoulder Brace Sizing Chart

Beware the sizing chart for the Shoulder Brace may result in you ordering a size too small! I did. When I inquired within 30 days that it was too small, I had a very good email interaction with the company who says the new larger size will be sent to me with no additional charge. Thank you!

18 August 2026
Unprompted review
Rated 2 out of 5 stars

Good fit bad longevity bad service

The knee braces are fitting and supporting well. The wear and tear on them is pretty high, after some washes they look and feel rugged, general longevity is limited. Should be better in this price range

Service is bad. Not received delivery, new delivery promised, never received. No further response.

3 August 2026
Unprompted review
anacondafightwear.co logo

Reply from anacondafightwear.co

Hi Ralph,

Thank you for sharing your feedback.

We’re glad to hear that the knee braces fit well and provide good support, but we’re very sorry about the delivery issue and the lack of follow-up from our team. We understand how frustrating that must have been.

Upon checking, the reshipment has been returned to us due to some delivery issues. We're more than glad to arrange another reshipment to be sent right away, and we’ll make sure this is properly followed through.
We've also reached out to you via email so please respond so we can confirm reshipment details.
We also appreciate your comments regarding the product’s longevity, as this helps us identify areas where we can improve.

Thank you, we will make this right.

Best regards,
Team Anaconda

Rated 5 out of 5 stars

Multiple issues

Initially left an unfavourable review but I have since been contacted by Anaconda and they were helpful in fixing the issue. It took a few days to hear back from them but they were helpful once the conversation got started.

16 August 2026
Unprompted review
anacondafightwear.co logo

Reply from anacondafightwear.co

Hi Rhiana,

Thank you for sharing your honest feedback. We’re truly sorry for the frustration and inconvenience this experience has caused.

While customs duties and import charges are determined by the destination country and are outside our control, we do clearly outline this in our Shipping Policy. That said, we completely understand that being charged over $80 in customs duties upon collection was an unpleasant surprise.

We’re more than willing to look into this and make things right. However, we’re currently unable to locate any order or previous communication under your name. Could you please reach out to us via email with your order number and any relevant details so we can investigate this further and assist you accordingly?

We also sincerely apologize for the concerns you experienced with the product and for any delays in communication. We’d appreciate the opportunity to review your case and find a suitable resolution.
Again, we’re sorry for the inconvenience, and we look forward to hearing from you.

Best regards,
Team Anaconda

Rated 1 out of 5 stars

Knee brace rolls down your leg…

Knee brace rolls down your leg regardless of size. Size up rolls down size down rolls down and then it stays there after one time use. It only fits nicely one time after that it's not worth it.

9 July 2026
Unprompted review
anacondafightwear.co logo

Reply from anacondafightwear.co

Hi Personal,

Thank you for sharing your feedback.
We’re sorry to hear that the knee brace didn’t stay in place and that your experience changed after the first use.

Please reach out to us via email with your order number so we can make this right.
We truly appreciate your feedback and will take it into consideration as we continue improving the product.

Thank you.

Team Anaconda

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