anacondafightwear.co Reviews 

453
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 349 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the excellent quality of products, such as braces, noting they are well made and highly supportive for injuries. Many purchasers find the customer service exceptional, appreciating the promptness, kindness, and helpful advice received throughout the process. However, some people mentioned issues regarding order fulfillment and receiving the incorrect size, such as one reviewer getting an item in the wrong size upon arrival. A few other people also felt that response times could be slow or that delivery tracking information was sometimes absent during the purchase. Conversely, some reviewers reported disappointing experiences with product fit, noting braces were too large or loose where support was needed.

What people talk about most

Product

Clients share positive opinions on product, highlighting high quality, comfort, and durability. Reviewers... See more

Customer service

People report positive experiences with customer service, consistently praising the prompt, helpful, and... See more

Quality

Customers report overall satisfaction and positive experiences with product quality. Reviewers mention that... See more

Order

Consumers have mixed feelings regarding their order experiences. Many customers highlight fast shipping, easy... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the support team for fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Awesome team great response time ordered wrong size sent email asked if they could correct response very next day and ordered was corrected before it shipped braces are awesome and they work

Rated 5 out of 5 stars

Not only are the knee braces optimal for training and recovery. Their customer support is by far the best I have ever dealt with. With rapid responses and understanding, have earned a life long custom... See more

Rated 5 out of 5 stars

The Anaconda braces are much better than any local shop ones I have tried as they are more robust and hold the area required better with more thought put into their making. I even bought the knee mass... See more

Rated 5 out of 5 stars

The ankle brace I ordered was too large for my lower foot. The top of my foot had extra stretchy material sticking out all around it and folded onto itself if I tried to put shoes on. In fact, I could... See more


4.5

Excellent

TrustScore 4.5 out of 5

453 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(453)

354 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Issue when ordering from the EU.

*Updated Review*

I originally left a negative review after discovering that my order was being shipped from the UK, which resulted in unexpected import duties and taxes when the package arrived. The shipping origin was not immediately clear during the ordering process, and the additional €22 charge was frustrating.

However, after I raised the issue, the company responded quickly and handled the situation very professionally. Their team reached out to me directly, asked for the details of the customs charges, and offered to reimburse the amount with a gift card for a future purchase.

They also mentioned that they are reviewing their checkout process and shipping information to make things clearer for customers in the EU, which is good to see.

While the initial experience wasn’t ideal, the way their customer support team handled the situation was excellent. They were responsive, respectful, and clearly willing to listen to feedback and improve. Because of the way they addressed the issue, I’m happy to update this review and reflect the positive customer service I received.

5 March 2026
Unprompted review
anacondafightwear.co logo

Reply from anacondafightwear.co

Hi Michael,

Thank you for your honest feedback, and we’re really sorry for the frustration this caused. We completely understand how disappointing it would be to face unexpected additional charges after placing your order.

A member of our team has already reached out to you by email to collect the details of the customs charges you were asked to pay. Once you’ve shared those with us, we’ll reimburse you with a gift card you may use for your future purchase.

We’re also reviewing this internally to ensure we provide a clearer and more transparent shopping experience moving forward. Feedback like yours is incredibly valuable to our team and helps us improve.

Thanks again for bringing this to our attention, and we hope you have a great day.

Best,
Team Anaconda

Rated 5 out of 5 stars

HIGHLY RECOMMEND!!

This company makes quality gear that athletes need at a very competitive price. Customer service is fantastic. They are quick to respond and are VERY helpful. I HIGHLY recommend this company and their eqipment!

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Too good to be true but it’s true!

Friendly and quick responding customer care. I don’t have their braces (and I hope to not have to use one hopefully forever) but I do have their hoodie, grappling shorts and soon their rash guard. All quality products.

2 March 2026
Unprompted review
Rated 1 out of 5 stars

They need to fix their sizing measurements

I posted about having sizing concerns on one of their FB post. One of their team people contacted me via messenger and advised me to order a xxl. Finally got it 3 weeks later. Its WAY too big. So now I gotta pay to return their crap, they advised me to buy. Btw, the material is itchy feeling

27 February 2026
Unprompted review
anacondafightwear.co logo

Reply from anacondafightwear.co

Hi Matt,

Thank you for sharing your feedback.

Sorry to hear that the size was too big for you and having discomfort!
Please reach out to us directly at info@anacondafightwear.co with your order details and we will make sure to send you a size exchange or an item swap if you want at no additional cost.

We’d love to make this right!

Team Anaconda

Rated 1 out of 5 stars

Failed delivery

This is one of the worst experiences I had with the delivery of a product.

I made the order on the 4th of February to Belgium, Brussels. I still haven't received the order as my order was stuck in customs, and when I said I am not paying the customs fee, I wasn't told they will pay it for me. The customer service said. I need to pay this by myself, or when the order is shipped back to them, they will refund me minus the shipping cost. That's is totally unfair. I feel really unfairly treated. It's really bad service. I am left with no product and I lost money on the order. Totally disappointed!

4 February 2026
Unprompted review
anacondafightwear.co logo

Reply from anacondafightwear.co

Hi Samer,

Thank you for sharing your experience, and we’re truly sorry to hear how frustrating this situation has been for you. We completely understand how disappointing it must feel to wait for your order and then encounter unexpected customs charges.

Customs fees are determined by the destination country and are unfortunately outside of our control, which is why they are typically the responsibility of the recipient. That said, we never want our customers to feel unsupported or left with a negative experience.

To help make things right, our team has reached out to you directly to gather a few information about the customs charges and offered a gift card as compensation for the inconvenience caused by this situation.

We sincerely appreciate your patience and the opportunity to address your concern.

Team Anaconda

Rated 5 out of 5 stars

Great response to an exchange

I bought an item from this company that was too large and was concerned about an exchange. I sent an email to the company and with a speedy response was instructed how the exchange would work. I was never concerned about my exchange and was grateful for their responses. Thank you for all the help.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

The shoulder brace works amazing when…

The shoulder brace works amazing when it’s on. I was having issues with the Velcro when putting it on so I emailed just to ask if they’d had some other complaints. I sent a video and they immediately sent me a replacement brace within 2 days!

27 February 2026
Unprompted review
Rated 1 out of 5 stars

Stay away from this company. Plenty of others to choose from!

This is one of the most unpleasant experiences I have
ever had. I'm not even certain this company exists my experience was so poor. I never received a receipt. I never had a look at what I purchased. No order number. IMPOSSIBLE to reach anyone in customer service. Could not locate a phone number. Did not respond to my chat. I felt I was tricked into placing an extra order for a shoulder brace by telling me that the brace that I had already placed in my cart had a SPECIAL. I took it - hook line and sinker. A senior moment. Then it appeared I bought two!!!!!!. I tried to cancel one of them and I could not reach anyone. They did however take the money out of my bank account. How shady is that? I never give a one star review. This is my second one tonight --- all based on lousy customer service and/or terrible products.

24 February 2026
Unprompted review
anacondafightwear.co logo

Reply from anacondafightwear.co

Hi Dianne,

We sincerely apologize for the frustration and inconvenience you’ve experienced. This is not the level of service we aim to provide.

Please rest assured that we are a legitimate company, and we want to resolve this matter immediately. Kindly reached to info@anacondafightwear.co with the full name and email address used for the purchase (and any possible transaction date or amount charged) so we can locate your order and review the duplicate charge concern right away.

If a duplicate order was placed, we will assist you with cancellation or a proper resolution as quickly as possible.
We truly appreciate you bringing this to our attention and look forward to resolving this for you.

Rated 5 out of 5 stars

Sceptical but converted

I was sceptical when tried the knee brace after seeing in social media given how many I’ve tried in the past, I was pleasantly surprised by how effective the brace is! Stayed in place through some long groundwork sessions, great support and like a second skin when worn sparring, I forget it’s there.
I was so impressed with the product that I then ordered the shoulder brace after separating my shoulder training and this gives amazing support! I feared I was done for months but I was back training within weeks wearing it, now half my club are converts to anaconda, it’s our unofficial uniform!
Seriously, try them, great products, great customer service (I ordered wrong size & quickly exchanged with no hassle), fully recommend!

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service

The deals, welcoming community, and amazing customer service contributes my experience! While I faced an issue they made it right in a timely manner that I was pleased with. Highly recommended :)

21 February 2026
Unprompted review
Rated 1 out of 5 stars

Difficult customer service.

Lost my shipment. Finally after weeks of back and forth. They reshipped my package. But shorted me an item. So I’m still waiting for them to make things right. Hardest company I’ve ever had to work with. Will never order again.

21 February 2026
Unprompted review
anacondafightwear.co logo

Reply from anacondafightwear.co

Hi Mitchel,

Thank you for your feedback!
Sorry for receiving a missing item from the shipment! That’s certainly not the experience we aim to provide.

We will immediately reship the missing item to you. Please reach out to our support team to directly at info@anacondafightwear.co to confirm the important details for reshipment so we can resolve the issue as quickly as possible.

We’re committed to making this right.

Rated 5 out of 5 stars

Torn Shoulder Labrum and Shoulder Brace Compression

I suffered a torn labrum whilst wrestling in high school. Several years later I still deal with chronic aches and pains as I try to remain active in the gym lifting weights. Compression is one of the few things that immediately alleviates the pain, and anaconda's shoulder brace does that instantly. I was hesitant to buy as a "brace" in the typical sense is not what I need since I don't lack stability, but this brace provides stability and the compression I need! I can wear it whenever at home, and works excellent in the gym, very pleased with this product and if I ever need anything else I will be choosing them again.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

The shoulder wrap is great

The shoulder wrap is great. My only complaint, is that I went off the sizing chart, and said I'm an XL, but the XL seems like it is just a little bit too big, and I probably should have gone with L. But, I just pull the strap tighter, and it seems to work well.

21 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look