A-Kem Automotive  Reviews 

421
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally high quality and effectiveness of the products, noting they always perform as expected and deliver excellent results. Many people highlight the fantastic service, with staff being quick to respond, providing helpful advice, and ensuring great communication throughout. Reviewers frequently commend the fast and prompt delivery of their orders. However, some customers also noted occasional issues with the delivery process. These included instances where packages were damaged in transit and returned to the sender, or where tracking information indicated delays in parcels being handed over to the shipping carrier.

What people talk about most

Product

Users describe positive interactions with product, consistently praising their high quality and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and efficiency.... See more

Quality

Clients share positive opinions on quality, consistently praising the products for their effectiveness and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising prompt and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A-Kem products are of an exceptionally high quality. I have no need to look elsewhere. Ross provides a fantastic service & goes above & beyond. I highly recommend A-Kem for all automotive cleaning nee... See more

Company replied

Rated 5 out of 5 stars

Ross always goes that extra mile to ensure customers are happy and it's much appreciated. Products are top notch and have been using them for years with no complaints. I will be continuing to buy my... See more

Company replied

Rated 5 out of 5 stars

Ross is always quick to respond to any queries about use of products. The A-Kem products themselves are superb, and are incredible value for money. I’m guessing this is because the money goes into pro... See more

Rated 5 out of 5 stars

Well packaged and quickly delivered. Great communication from placing the order to delivery. Have used Ross’s products for a long time now and they are great. 👍


Company details

  1. Car Equipment Accessories Store
  2. Auto Chemistry Shop
  3. Car Accessories Store

Written by the company

A-Kem is a prominent and reputable brand renowned for delivering top-tier automotive detailing and maintenance products, all while ensuring affordability for its valued customers. With an unwavering commitment to excellence, A-Kem has carved a niche in the automotive industry as a trusted source for premium quality solutions. At the core of A-Kem's mission is a dedication to elevating the car care experience. Their product lineup boasts a comprehensive range that caters to both professional detailers and car enthusiasts alike. From cutting-edge quick detailing products to advanced coatings, A-Kem offers a wide selection of products that empower users to achieve that coveted showroom shine. What sets A-Kem apart is their unwavering commitment to quality. Each product undergoes rigorous testing and development to ensure it meets the highest industry standards. This dedication to excellence guarantees that customers receive not just products, but solutions that exceed expectations. Furthermore, A-Kem understands the importance of affordability in today's market. They've managed to strike the perfect balance between quality and cost-effectiveness, making premium car care accessible to a broader audience. In summary, A-Kem stands as a beacon of excellence in the world of automotive detailing, providing premium products that empower car enthusiasts and professionals alike to maintain and enhance the beauty of their vehicles without breaking the bank.


Contact info

4.8

Excellent

TrustScore 5 out of 5

421 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(421)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Many times I have used this company

Many times I have used this company. Great product range ensuring that your car can be kept in great condition.Delivered on time as they promised. If unsure about how to use any of there products you can always get great advice from the owner who is more than willing to help you.

18 December 2024
A-Kem Automotive  logo

Reply from A-Kem Automotive

Thank you so much for your continued support and for taking the time to leave such a thoughtful review! I’m really glad to hear that the product range and advice have been helpful over the years.

It’s always a pleasure to assist and ensure your car stays in top condition. I appreciate your trust and look forward to helping again whenever you need it!

Thanks again,
Ross

Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and responsive to any queries.

12 December 2024
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Reply from A-Kem Automotive

Thank you for the great feedback! I’m glad to hear that you’re happy with the customer service and responsiveness.

If you ever have any more questions or need assistance, don’t hesitate to reach out!

Best regards,
Ross

Rated 5 out of 5 stars

Still not received 7 days after…

A-Kem products are excellent, customer service is also excellent, I had a problem with delivery which was out of their control but once Ross found out the problem it was sorted within hours.

2 December 2024
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Reply from A-Kem Automotive

Liz,

I’m truly sorry you’re having an issue with your order. It was dispatched over a week ago.

Perhaps before leaving a 1 star review you could have contacted me or the courier to find out was there an issue.

It would have been very easy for me to chase them directly on your behalf.

We have been using the same courier successfully for several years and I could count on one hand the number of problems we have had with deliveries.

Rated 5 out of 5 stars

Highly recommend

Highly recommend

27 November 2024
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Reply from A-Kem Automotive

Thank you for the great feedback! I’m glad to hear that you’re happy with the customer service and responsiveness.

If you ever have any more questions or need assistance, don’t hesitate to reach out!

Best regards,
Ross

Rated 5 out of 5 stars

Brilliant products

Recently purchased citraclean, puro car shampoo and ultrafoam snow foam. Brilliant products. Car is gleaming. Can't wait to try some of the other products.

6 November 2024
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Reply from A-Kem Automotive

Thank you for the great feedback! I’m so glad to hear that the Citraclean, Puro Car Shampoo, and UltraFoam Snow Foam worked wonders for your car — it’s always fantastic to see those gleaming results!

I’m sure you’ll love the other products as well. Let me know if you ever need any advice or recommendations!

Thanks again for your support!
Ross

Rated 5 out of 5 stars

Excellent product and service

Delivery seamless with a treat and personal message inside, shows how important customers are to A-kem. Product was excellent ended up washing 3 cars it was that good!!

5 October 2024
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Reply from A-Kem Automotive

James, Thank you so much for the wonderful feedback! I’m thrilled to hear that the delivery went smoothly and that you enjoyed the personal touch — I always aim to make each order feel special.

It’s awesome to hear the product worked so well that it had you washing three cars! Your support means a lot, and I’m always here if you need anything else.

Thanks again,
Ross

Rated 5 out of 5 stars

Customer service is top class

Customer service is top class. Ross got my order delivered right to my door for me when I was having difficulty getting to Downpatrick to collect it. Emails had a quick response too and my nephew was delighted with his birthday present. Thanks so much for a super speedy service. Highly recommend.

17 October 2024
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Reply from A-Kem Automotive

Thank you so much for the kind words! I’m really glad I could help get the order to you — especially when it was for a birthday gift! It means a lot to know the extra effort made a difference.

I’m delighted your nephew was pleased, and I really appreciate the recommendation. Always here if you need anything else!

All the best,
Ross

Rated 5 out of 5 stars

The products are genuinely fantastic

The products are genuinely fantastic, especially cleanse. The rate at which it cleans wheels even after 3 months of neglect is unbelievable. The products go a long way too

16 October 2024
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Reply from A-Kem Automotive

Thanks so much for the great feedback! I’m really glad to hear you’re loving the products — especially Cleanse! It’s definitely a powerhouse when it comes to neglected wheels.

Great to know you’re getting good mileage out of everything too. Appreciate your support, and I’m always here if you need anything!

Best regards,
Ross

Rated 5 out of 5 stars

Brilliant product for cleaning the car

Brilliant product for cleaning the car, always used autoglym until I found A-Kem products and I won’t swap back.
Thanks

9 October 2024
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Reply from A-Kem Automotive

Thanks so much for the kind words! It means a lot to hear you’ve made the switch from Autoglym and are sticking with A-Kem — I really appreciate the trust.

Glad the products are hitting the mark, and I’m always here if you need anything or fancy trying something new!

Best regards,
Ross

Rated 5 out of 5 stars

10/10 as always

Ross is a great guy to buy from! Very knowledgeable and products never ever disappoint!

22 September 2024
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Reply from A-Kem Automotive

Thanks a lot for the kind words! I’m really glad to hear the products continue to impress — and I’m always happy to help however I can.

Appreciate the support and look forward to helping again soon!

Best regards,
Ross

Rated 5 out of 5 stars

Value products and great to deal with

Really good value for money each product I’ve used has done exactly what it said and lasts longer than I thought unlike other brands quick delivery time and professional service thank you

16 September 2024
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Reply from A-Kem Automotive

Thank you for the fantastic review! I’m really pleased to hear you’ve found great value in the products and that they’ve performed as promised — and lasted longer too!

Glad the delivery and service met the mark as well. Your support means a lot — thank you again!

Best regards,
Ross

Rated 5 out of 5 stars

Great customer service I had misread…

Great customer service I had misread the add and the seller contact directly on my mobile it shows the care and commitment to helping out their customers

8 September 2024
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Reply from A-Kem Automotive

Thanks so much for the kind words! I’m really glad I could help clear things up — sometimes these things happen, and I always aim to sort them quickly and personally.

Appreciate you recognising the effort, and I’m always here if you need anything else!

Best regards,
Ross

Rated 5 out of 5 stars

Great service from ordering to speedy…

Great service from ordering to speedy delivery, had a few questions regarding applying the products. Sent me a personal voice message. Pure class.

22 July 2024
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Reply from A-Kem Automotive

Thank you for the fantastic feedback! I’m really glad the ordering and delivery went smoothly, and I’m always happy to help with any questions — sometimes a quick voice message says it best!

Really appreciate your support and kind words. Don’t hesitate to reach out anytime!

Best regards,
Ross

Rated 5 out of 5 stars

Always great customer service

Always great customer service and reliable quick delivery from A-Kem

19 June 2024
A-Kem Automotive  logo

Reply from A-Kem Automotive

Thank you for the great feedback! I’m really pleased to hear the service and delivery continue to meet expectations — always happy to help.

Appreciate your continued support!

Best regards,
Ross

Rated 5 out of 5 stars

A-Kem

Easy to order and everything was straight forward and fast . Great products and well presented. Thanks ross !

27 June 2024
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Reply from A-Kem Automotive

Nadia, Thanks so much for the lovely feedback! I’m really glad everything went smoothly with your order and that you’re happy with the products and presentation.

Appreciate the support — and you’re very welcome!

Best regards,
Ross

Rated 5 out of 5 stars

Promptly dispatched and delivered

Promptly dispatched and delivered, products work great

21 June 2024
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Reply from A-Kem Automotive

Thanks for the great feedback! I’m glad to hear the products are working well for you and that the delivery was prompt.

Appreciate your support, and I’m here if you need anything else!

Best regards,
Ross

Rated 5 out of 5 stars

Very helpful with my odder and delivery

Very helpful with my order and delivery.

10 June 2024
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Reply from A-Kem Automotive

Thank you for the kind words! I’m glad I could assist with your order and delivery.

If you need anything else in the future, don’t hesitate to reach out!

Best regards,
Ross

Rated 5 out of 5 stars

Good product fast delivery

Good product fast delivery

26 May 2024
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Reply from A-Kem Automotive

Thanks for the great feedback! I’m glad you’re happy with the product and the fast delivery.

Appreciate your support — let me know if you need anything else!

Best regards,
Ross

Rated 5 out of 5 stars

High shine tire solution

Premium quality of product, affordable prices and extremely good customer services.

6 June 2024
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Reply from A-Kem Automotive

Thank you so much for the kind words! I’m thrilled to hear you’re happy with UltraSlick for your tyres, as well as the quality, and the service.

We always aim to provide great value, so it’s wonderful to know we’re hitting the mark. Appreciate your support!

Best regards,
Ross

Rated 5 out of 5 stars

Great product

Great product, competitively priced which was delivered securely and efficiently

23 May 2024
A-Kem Automotive  logo

Reply from A-Kem Automotive

Great product, competitively priced which was delivered securely and efficiently

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