Amtico Reviews 431

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 236 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the product's quality, durability, and attractive finish. Many customers highlighted the flooring's ability to withstand family life, including children and pets, and its ease of maintenance. The service, from showroom assistance to fitting, was consistently described as excellent, with staff being helpful, professional, and ensuring customer satisfaction. However, some people were dissatisfied with the product's appearance, noting that it looked dull or dirty shortly after installation, or that the actual product differed significantly from samples. A few other people also felt that the quality had declined over time, with newer installations showing poor durability or susceptibility to scratches and damage. Additionally, some customers reported issues with adhesive residue left by fitters and problems with the installation quality, such as uneven cuts or tiles not connecting properly.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with its quality and... See more

Quality

Customers consistently note positive experiences with quality, praising its durability, appearance, and... See more

Service

People report positive experiences with service, often highlighting the professionalism and helpfulness of... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers describing the overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having our first Amtico 22yrs ago in main hallway and still getting comments of how good it still looks we knew we wouldn’t be disappointed. Had 3 more rooms done since at different times and all wea... See more

Company replied

Rated 5 out of 5 stars

I wanted to share how pleased I am with my new Amtico flooring! The quality truly stands out, it feels durable, looks fantastic and has already made a difference in my space. Based on my experience... See more

Company replied

Rated 5 out of 5 stars

you did "everything" You said. Excellent help in showroom, samples offered to help final chice. Fitted on date promised, superb fitter, small mark mentioned on completion. You came back twice with no... See more

Company replied

Rated 5 out of 5 stars

You guys were amazing I moved into a new build 5 yrs ago and have only now activated my warranty. I assumed the house builder had done this. Anyway, after explaining my situation to Amtico they... See more

Company replied


Company details

  1. Manufacturing Service

Written by the company

Our extensive range of luxury vinyl tiles is innovative and unrivalled, ensuring that there's an Amtico floor that's perfect for your space. For more than 50 years we've been designing, innovating and manufacturing LVT flooring that is not only beautiful but flexible, durable and sustainable.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

431 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Best flooring.

We were recommended to buy Amtico flooring & we have been so very pleased with our kitchen/conservatory/dining area that we have had our entrance & downstairs loo laid as well. Looks lovely & lots of compliments.

10 February 2026
Amtico logo

Reply from Amtico

Hello, thank you for your 5 star review. We are so pleased to hear you are happy your Amtico floor! Thank you

Rated 5 out of 5 stars

Great quality product

Great quality product
Great supplier (Floor Design Wetherby)
Great installation

10 February 2026
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave your 5 star review!

Rated 5 out of 5 stars

It's a great product

It's a great product. We had previously had Amtico that was fitted nearly thirty years ago in the kitchen and have only had it replaced to update the kitchen to something more modern looking,

10 February 2026
Amtico logo

Reply from Amtico

Hello, thank you for your 5 star review! We are so pleased to hear you are happy with your Amtico flooring in your home. Thank you

Rated 5 out of 5 stars

Floor for life

Decided we wanted a floor we could fit now then never replace, so Signature's lifetime guarantee attracted us. The floor looks fantastic, you'd never know it wasn't real oak except for the warmth permeating through from our underfloor heating.

4 February 2026
Amtico logo

Reply from Amtico

Hello, thank you for your 5 star review! We are so pleased to hear you are happy with your Amtico flooring in your home. Thank you

Rated 5 out of 5 stars

Excellent Service

We are really pleased with our flooring & was fitted by two excellent installers who were very professional & a pleasure to have in our home.

8 January 2026
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave your 5 star review! We are so pleased to hear you are happy with your Amtico flooring, and the service you have received. Thank you

Rated 5 out of 5 stars

Helpful on makeing a decisions…

Helpful on makeing a decisions excellent customer service. , there were quick with the job ,
No negatives at all very pleased

4 February 2026
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave your 5 star review! We are so pleased to hear you are happy with the service you have received. Thank you

Rated 5 out of 5 stars

World Class service

Prior to my retirement in 2007, I spent the last 25 years of my professional career employed by a large global organisation and held a number of senior management positions within strategic customer services. As a management facilitator, I lived and breathed customer service.

Within the CS domain, the highest accolade that can be afforded to any business entity is the classification “World Class”. Very few organisations achieve this recognition - two such worthy examples have proven to be Apple and Rolls Royce.

The level of service my wife and I have just received from Scott Brookfield, Technical Manager of Amtico Flooring, has indeed proven “World Class” and unequivocally so. Service at its very best and I can HIGHLY recommend.

6 February 2026
Unprompted review
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave your 5 star review! We are so pleased to hear you are happy with the service you have received. Thank you

Rated 5 out of 5 stars

Well done the lads

Well done the lads. Great job and well chilled !

23 January 2026
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave your 5 star review!

Rated 5 out of 5 stars

We always choose Amtico if we want laminate flooring

We've chosen Amtico flooring in other rooms of our current house - and the previous one. The floors are hardwearing, easy to clean and look great! What more could you want?

23 January 2026
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Reply from Amtico

Hello, thank you for leaving your 5 star review! We are so pleased to hear you are happy with your Amtico in your home. Thank you

Rated 5 out of 5 stars

Quality British product …

The flooring arrived quickly and was fitted expertly by our fitter. We are very pleased with the product

23 January 2026
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave your 5 star review! We are so pleased you are happy with your Amtico floor. Thank you

Rated 5 out of 5 stars

Great product

Great product, looks fantastic in my home. Stafford Tiles and Flooring, the company who fitted the flooring, did an excellent job and their workmanship can’t be faulted.

20 January 2026
Amtico logo

Reply from Amtico

Hello, thank you for your 5 star review! We are so pleased you are happy with your Amtico in your home and the service you received. Thank you!

Rated 5 out of 5 stars

Kitchen floor.

Arron was an absolute pleasure to have here. He was a perfectionist and laid our floor perfectly. He answered any questions we had.

20 January 2026
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave your 5 star review! We are so pleased you are happy with the service you received. Thank you

Rated 5 out of 5 stars

Did what it says on the tin!

Did what it says on the tin!
Beautiful, good to look at, not cold on your feet.
The fitter was very experienced.
Advice from the shop assistant was true to form.

20 January 2026
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave your 5 star review! We are so pleased you are happy with your Amtico floor and the service you have received. Thank you!

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