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Amscot Reviews 17,908

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,693 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and efficient. The service provided is frequently described as exceptional, with many people appreciating the detailed explanations and ease of their overall experience. Reviewers often highlight the outstanding customer service, noting that employees are kind, understanding, and ensure all questions are answered without feeling rushed. However, some customers also noted issues with payment processes, experiencing slow service, being overlooked, or encountering unhelpful staff regarding loan applications and check cashing. There were instances where people felt disorganized and dismissed, with a lack of communication between staff and a perceived disregard for their time.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising employees for being kind, helpful, and... See more

Service

Customers consistently note positive experiences with service, praising the staff for being helpful,... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the professionalism,... See more

User experience

People report positive experiences with user experience, often describing it as easy, comfortable, and... See more

Payment

Clients share ambiguous opinions on payment, with some reviewers finding the process fast and easy to get... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed a document notarized and went online and saw Amscot did simple document notarizations for $10. I walked into their Malabar Rd, Palm Bay location and was in and out in five minutes. Al... See more

Company replied

Rated 5 out of 5 stars

I want to express my sincere gratitude to Joshua and Jesse at the Branch #5 Amscot Clearwater location. Today, both of you were truly a blessing. I came in hoping to get a payday loan, and Joshua a... See more

Company replied

Rated 5 out of 5 stars

Unbelievably wonderful from the initial contact via phone around 4-5am. I saw a Amscot ad on the tv and I am currently going through a financial hardship. So being a prayerful person as I have been... See more

Company replied

Rated 5 out of 5 stars

I don't usually leave reviews, but I have to say this place provides A1 service! I love coming to the Ruskin location. Honestly, all of their locations are great, but the Ruskin office is exceptio... See more

Company replied


Company details

  1. Loan Agency
  2. Check Cashing Service
  3. Financial Institution
  4. Money Order Service
  5. Money Transfer Service
  6. Notary Public

About Amscot

Written by the company

Amscot Banner

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Amscot – Making lives better through financial solutions.®

Amscot is Florida’s leading non-bank financial services company, serving local communities with over 225+ branches. Branches are open early-to-late, 7 days a week with many open 24-hours! From Cash Advances, Installment Loans and Check Cashing to Free Money Orders, Bill Pay and Notary services, Amscot offers one-stop convenience at some of the most competitive rates in the financial services industry. Additionally, you can also obtain and load an Amscot Prepaid Mastercard, send faxes, buy stamps and access safe, secure in-branch ATMs for often less than many other places may charge you.

You see at Amscot, we’re more than just a financial services company, we’re The Money Superstore.

Easily Apply for a
Cash Advance* Today!

  • No credit checks**
  • Receive cash on the spot, in minutes
  • Some of the lowest fees in the industry

Get Started Now

Wherever you are, we’re here to help. With over 225+ branch locations, Amscot makes it easy to get the support you need.

Branch Locator
Many Open 24 Hours

Why Choose Amscot?

  • Convenient, affordable & accessible
  • No credit checks
  • Fast approval process
  • Walk out with cash in minutes
  • Many branches open 24 hours and 365 days/year
  • Amscot is licensed by OFR and regulated by state and federal laws

Our Services:

Cash Advance
Installment Cash Advance
Check Cashing
Free Money Orders
Bill Payment
Notary Service
Other Services

*Some restrictions apply. Subject to approval. See your local branch for more information and additional disclosures. Not all customers will qualify for a cash advance or the maximum amount. An Installment cash advance may typically range from $100 to $1,000, compared to a cash advance whose maximum amount is up to $500 under Florida law. Some consumers may only be eligible for $50. Amscot is licensed by the Florida Office of Financial Regulation and registered with FinCEN as a Money Service Business.

**We do not check credit, but we do check your status in the Florida State database for outstanding cash advances and installment cash advances. Non-payment does not affect your credit score, but may impact your ability to obtain future cash advances and/or installment cash advances with us and some other creditors using the Florida State database. We may verify your military status under the Military Lending Act, through third party resources. Amscot is committed to providing fair and equal credit opportunities to all qualified applicants and does not discriminate in any aspect of the credit transaction on the basis of race, color, religion, national origin, sex, marital status, age, receipt of public assistance program, an exercise of rights under the Consumer Credit Protection Act, sexual orientation, disability, or any other basis prohibited by law.


Contact info

4.8

Excellent

TrustScore 5 out of 5

18K reviews

5-star
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1-star

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Rated 5 out of 5 stars

Tammy was wonderful

Tammy was wonderful, such a great person. Thank you Tammy 😇

7 June 2026
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Reply from Amscot

We're so glad to hear you had such a wonderful experience with us. Thank you for your kind words! We appreciate you being an Amscot Customer!

Rated 1 out of 5 stars

Please Improve The Customer service and attitudes of the employees. Worse Ever

Hi. I own my own business for 31 years. I don't like to complain but, it's totally ridiculous how bad the service is at the Broward location.
Bad attitudes, slow service and absolutely no respectful regard for the customer. Today is 6/7/2026 Sunday at 3:58pm and I just let the store because of the slow service and being overlooked. Please correct it. I love the location, I love the store and concept but the customer service and attitudes are unexceptionable.
My name is Willie Standley and I am from Pennsylvania. Never in my life have I experienced anything like this except in the Post Office but they at least have better customer service.

7 June 2026
Unprompted review
Amscot logo

Reply from Amscot

We appreciate you letting us know about the service you received on your recent visit, and I am sorry to hear it was not as pleasant as it should have been. We take these matters very seriously and are looking into how to resolve this issue so that we can do better for you in the future. Please contact us at (800) 333-6130 and we will be happy to address your concerns. Thank You for Being an Amscot Customer!

Rated 5 out of 5 stars

Everything was real quick

Everything was real quick. I didn’t get that I needed but I understand because is my first time.
Mary was very efficient and her supervisor was very helpful

6 June 2026
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Reply from Amscot

We appreciate your feedback and are glad to hear that our team was efficient and helpful. We hope your next experience is even better. Thank you for being an Amscot Customer!

Rated 5 out of 5 stars

Very good

Very good. Services

6 June 2026
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Reply from Amscot

We really appreciate you taking the time to leave us your wonderful review. It means a lot to the whole Amscot team, and we’d love to have you back very soon.

Rated 5 out of 5 stars

The rep who assisted me was awesome

The rep who assisted me was awesome. Very polite and professional

4 June 2026
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Reply from Amscot

We appreciate your kind words. We're glad our team was polite and professional. Thank you for being an Amscot Customer!

Rated 5 out of 5 stars

Friendly

Friendly , and open to opinions and helping you out . Help you with whatever you need . And do they best to not be difficult with you.

6 June 2026
Amscot logo

Reply from Amscot

We're so happy to hear that our team was friendly and helpful! We always aim to provide the best possible experience. Thank you for your kind words. We appreciate you being an Amscot Customer!

Rated 5 out of 5 stars

Great service

Great service

4 June 2026
Amscot logo

Reply from Amscot

We really appreciate you taking the time to leave us your wonderful review. It means a lot to the whole Amscot team, and we’d love to have you back very soon.

Rated 5 out of 5 stars

Kudos

Customer service was great and staff was knowledgeable.

3 June 2026
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Reply from Amscot

We really appreciate you taking the time to leave us your wonderful review. It means a lot to the whole Amscot team, and we’d love to have you back very soon.

Rated 5 out of 5 stars

This was my first time there and I was…

This was my first time there and I was impressed with service I received.

5 June 2026
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Reply from Amscot

We're so happy to hear you were impressed with our service on your first visit! We appreciate your wonderful feedback. Thank you for being an Amscot customer!

Rated 1 out of 5 stars

Bad experience

Bad experience, a lot of bad wIll

3 June 2026
Amscot logo

Reply from Amscot

We appreciate you letting us know about the service you received on your recent visit, and I am sorry to hear it was not as pleasant as it should have been. We take these matters very seriously and are looking into how to resolve this issue so that we can do better for you in the future. Please contact us at (800) 333-6130 and we will be happy to address your concerns. Thank You for Being an Amscot Customer!

Rated 5 out of 5 stars

Samantha and Heather the best

Samantha and Heather where awesome thank you for your help . I was at the clearwater ,florida location
first time ever to use this kind of money loan .
due to florida not paying enough im forced to use this system to fend off bill collectors ( ie landlord)

5 June 2026
Amscot logo

Reply from Amscot

We are glad to hear our team provided excellent assistance during your first experience with us. We appreciate you taking the time to leave us your review. Thank you for being an Amscot customer!

Rated 5 out of 5 stars

Customer service with a smile

Customer service with a smile. Staff polite, knowledgeable and helpful.

5 June 2026
Amscot logo

Reply from Amscot

We really appreciate you taking the time to leave us your wonderful review. It means a lot to the whole Amscot team, and we’d love to have you back very soon.

Rated 5 out of 5 stars
Amscot logo

Reply from Amscot

We really appreciate you taking the time to leave us your wonderful review. It means a lot to the whole Amscot team, and we’d love to have you back very soon.

Rated 5 out of 5 stars

Excellent service

Excellent service

5 June 2026
Amscot logo

Reply from Amscot

We are so glad you had such a excellent experience with us. Thank you for your kind words! We appreciate you being an Amscot Customer!

Rated 5 out of 5 stars

My experience was exceptional!

My experience was exceptional!! I highly recommend AMSCOT! They helped me with securing a Cash Advance, which I needed to hold me over until payday. Ann explained everything clearly in a warm, calm voice. She was professional, efficient and her excellent customer service skills enhanced my experience and facilitated a smooth process.

4 June 2026
Amscot logo

Reply from Amscot

We are so happy to hear about your exceptional experience! It's wonderful that we could assist you with a Cash Advance and make the process smooth. We appreciate your kind words and recommendation. Thank you for being an Amscot Customer!

Rated 5 out of 5 stars
Amscot logo

Reply from Amscot

We are so glad you had such a great experience with us. Thank you for your kind words! We appreciate you being an Amscot Customer!

Rated 5 out of 5 stars

Employees very efficient

Employees very efficient

4 June 2026
Amscot logo

Reply from Amscot

We are so glad you had such a great experience with us. Thank you for your kind words! We appreciate you being an Amscot Customer!

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