amp Reviews 280

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 278 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its exceptional quality, innovative design, and effectiveness. Many highlight the seamless user experience, noting how easy and intuitive the app is to navigate, and appreciate the continuous updates and new features. The staff, particularly the installation teams, are frequently commended for their professionalism, helpfulness, and dedication to ensuring a positive customer experience. However, some customers also noted issues with the installation process, citing instances of damage or lack of product knowledge from the installers. A few other people also felt that the app could be improved, specifically mentioning a desire for easier programming of supersets and the absence of an Android version, which limits accessibility for some users.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers praise the product's versatility, sleek... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the product's sleek... See more

Quality

Clients share positive opinions on quality, frequently praising the equipment as well-built, sturdy, and... See more

Application

Users describe positive interactions with the app, highlighting its user-friendly interface, AI program... See more

Staff

People report positive experiences with staff, particularly praising the installation teams. Many customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m blown away by AMP. It’s like having a personal trainer, a custom program, and a full gym all in one sleek setup. The virtual coach adapts to me, the equipment attachments cover every muscle group,... See more

Company replied

Rated 5 out of 5 stars

AMP is a total game-changer for home fitness. It manages to condense an entire commercial gym and the expertise of a personal trainer into one incredibly sleek footprint. The variety is what got me—th... See more

Company replied

Rated 5 out of 5 stars

An amazing machine. Installation was top notch, I didn't have to do anything. So many different exercises can be done, and even if you have dumbbells at home, this will add a whole other dimension to... See more

Company replied

Rated 5 out of 5 stars

Being an AMP user was the best decision I’ve ever made. Have an AMP machine made my busy working mom life easier… just working out from home and have their AI generated content motivate me work out c... See more

Company replied


Company details

  1. Physical Fitness Program
  2. Fitness and Nutrition Service
  3. Wellness Program

Written by the company

amp is an AI-powered home fitness device designed to deliver adaptive strength training tailored specifically to you. Featuring 450+ diverse movements and guided workouts by celebrity trainers, amp provides engaging, effective sessions directly in your home. With a sleek, modern design that blends seamlessly into any living space, amp eliminates bulky equipment while maximizing results. Experience smarter, personalized fitness that adapts with your progress and lifestyle.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

280 reviews

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1-star

Replied to 91% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Your AMP, amplifies my experience!!

Thank you for seamless installation experience. The machine is amazing. It saves me time compared to Gym equipment. No time lost between sets, no weight changes, and no travel to gym. Your app is amazing. It keeps on showing the exercise video however, starts counting when I actually a start the set. There is no need to sync with the video. That’s Smart programming!! You have grouped exercises based on purpose and it allows me to creat my custom workout. The app remembers my strengths and adjusts accordingly for various routines. Hardly takes any space in my home and looks very inviting!!

25 September 2025
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Reply from amp

Wow, this review truly made our day! We’re so happy to hear you’re loving your amp and that it’s helping you save time, stay consistent, and enjoy a smarter workout experience. That’s exactly what we built amp for — to bring the gym to you, without the hassle of weight changes, waiting between sets, or commuting.

Thank you for sharing your experience and for being part of the amp community, we’re cheering you on every step (and every rep) of the way! 💪

Rated 4 out of 5 stars

Installation issue

Just before installation I received a box with an accessory 'rack' which was to be installed under the shelf of the unit. When the installers came on site they would only install the unit and NOT the rack because they said it didnt come in their box. Now I have a useless rack that I cannot install.

24 September 2025
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Reply from amp

Thanks so much for sharing this feedback! We’re sorry to hear about the mix-up with your accessory rack installation. There are installation directions included in the box, and we’ve also sent you an email with additional steps to make sure you’re able to get everything set up properly.

We want you to have the full amp experience, and our team is here to support you every step of the way. Please don’t hesitate to reach out if you need any extra help we’ll make sure you’re fully set up and ready to go

Rated 5 out of 5 stars

Customized workout

Customized workout. Beeps ass you get to the end of a set which helps focus on form over count.

21 September 2025
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Reply from amp

Thank you for sharing your feedback! We’re so glad you’re enjoying the customized workouts and finding the beeps at the end of each set helpful for staying focused on form. Supporting your training in ways that make every rep more effective is exactly what we aim for.

Rated 1 out of 5 stars

Install was a shit show

19 September 2025
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Reply from amp

Thank you for sharing your feedback with us. I’m very sorry to hear about your installation experience, that’s not the level of service we strive to provide. We’d appreciate the opportunity to learn more about what happened and to understand how we can improve your experience moving forward.

We’ve also sent you an email with more details so we can connect directly.

Rated 5 out of 5 stars

Great workout

Great workout. The options are amazing.

18 September 2025
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Reply from amp

Thank you for your review! That’s awesome to hear! We’re so glad you enjoyed your workout and are loving the options on amp. We can’t wait to see you keep building on that momentum, if there’s ever anything we can do to support your workouts, we’re here for you.

Rated 5 out of 5 stars

Worth the wait

The waiting was insane. BUT PATIENCE IS VIRTUE. The machine itself is amazing 🤩 the work outs are incredible and the set up was quick and easy

11 September 2025
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Reply from amp

Thanks so much for sharing your experience! We know the wait wasn’t easy, and we truly appreciate your patience along the way. We’re so glad to hear you’re loving your amp device the workouts, the experience, and that the setup was quick and smooth!

Rated 1 out of 5 stars

Safety recall makes it unusable

Got the first batch of devices and it already has a safety recall with instructions from Amp telling me not to use the machine. And I have no timeline on how long it will take them to resolve the issue.

20 August 2025
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Reply from amp

Hi Neel, thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and understand your frustration. Out of an abundance of caution, we’re checking only units from a specific lot number to add a part that makes the lock easier to engage fully. To clarify, this is not a safety recall. We are actively scheduling visits now, and we're sorry it's taking longer to get to you than expected. A member of our team will be in touch via email to provide you with an update.

Rated 1 out of 5 stars

The company seems shady

The company seems shady. When I placed my order it said the subscription was free for the first year and a swag bag was included. When I signed up the subscription was free. The second month, they charged me. I emailed customer service and they said that promo was for 2024. Why would it say that it was free when I placed my order then?? I emailed a couple times about the swag bag and they just kept saying it will be sent separately and they’re working on it. It’s been a few weeks and no update.

11 August 2025
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Reply from amp

Thank you for sharing your feedback with us. We’ve sent you an email with more details regarding both your membership and your swag bag. Swag bags are currently on back order, but they will be shipping soon so you can enjoy the full amp experience. We know the wait hasn’t been ideal, and we truly appreciate your patience. If you have any additional questions or feedback, please reply to our email and let us know, our team is here to support you every step of the way

Rated 5 out of 5 stars

Amazing product

Amazing product. I’ve purchased home gyms before and always fizzled out with enthusiasm. The clever machine which basically targets all muscles, combined with the incredible app, is like having your own trainer guiding you and keeping your form on point. Best purchase I made. Even on designed rest days I find myself tempted to jump in and continue working out.

1 September 2025
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Reply from amp

Appreciate you sharing this! Sticking with a routine can be tough, so it’s awesome to hear amp keeps you motivated and makes working out something you look forward to. We’re so glad it’s been such a solid fit for you.Thank you for your review!

Rated 1 out of 5 stars

Customer service is bad hidden charges. Machine OK

This machine is ok the customer service sucks
If someone want instructions to remove the AMP you should not charge 300 to have someone come out to your house again. It is clear this company is about getting what you can from people after they buy it. Look at Pelotons model so nice and much better

21 August 2025
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Reply from amp

Thank you for sharing your feedback. We’re sorry to hear about your frustration and have followed up with you by email to provide more details about the relocation process. To support moves like yours, we offer a professional relocation service that ensures your amp is transported, reinstalled, and recalibrated safely in its new location. This helps protect both performance and warranty coverage. Relocation fees vary depending on distance and requirements, but we’re always upfront no hidden fees, and our goal is to make the transition as smooth as possible for you.

Rated 5 out of 5 stars

I purchased the Amp in June

I purchased the Amp in June. It was installed within 12 days(TX). These guys had installed many of them so they knew what they were doing.

I’m very happy with the purchase. It can do the majority of exercises I need. Because it’s so convenient I can work on some shoulder PT daily.
Love my purchase.

12 June 2025
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Reply from amp

Love hearing how you’ve made amp apart of your daily routine from strength workouts to Physical Therapy. And we’ll pass the kudos along to the install team in TX! Thank you for sharing your experience with us!

Rated 5 out of 5 stars

Love the Amp

Love the Amp, staff, vibe and results!

29 August 2025
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Reply from amp

Thanks for sharing the love! Means a lot, and the team will be excited to hear your shoutout!!

Rated 5 out of 5 stars

I love this machine

I love this machine. It not only looks amazing it provides an excellent workout. I love having this in our house. Besides being quality machine the ability to have the app create guided workouts is a super benefit. The app shows you how to properly perform the exercises and the app keeps track of your progress. This is a really great product.

25 August 2025
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Reply from amp

We’re so glad your amp has become such a great part of your home,between the workouts, guided sessions, and progress tracking, it sounds like you’re really making the most of it. Thanks for sharing your experience and for being part of the amp community!

Rated 5 out of 5 stars

NEXT LEVEL!

11 July 2025
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Reply from amp

Love this energy, thank you for your review! We’re just getting started, and we’re excited for what’s to come!!

Rated 5 out of 5 stars

Incredibly generous gift

Incredibly generous gift. Thank you and very appreciated,

Phil

25 August 2025
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Reply from amp

We love hearing that you’re enjoying your amp! Sounds like you’ve got a gift giver who truly knows how to pick something special!

Rated 5 out of 5 stars

Love my amp

Love my amp! Takes up zero space yet allows for so many incredible movements to help stay fit. The quality and design are truly amazing.

24 August 2025
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Reply from amp

Love hearing this, we’re so glad your amp is fitting right into your routine and helping you move in new ways. Here’s to many more great workouts ahead!

Rated 5 out of 5 stars

Everything is beyond our expectations…

Everything is beyond our expectations plus more . Sleek , strong and so versatile . We cant wait to see the end results

24 August 2025
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Reply from amp

Thank you for your review, we’re glad to be part of your fitness journey, and we can’t wait to get stronger together. Keep pushing, your hard work will pay off!

Rated 5 out of 5 stars

Cannot say enough good things...

Cannot say enough good things about the AMP product and the entire process. Highlighly recommend it for the ease of working out in your own home without taking up much space. I added a bench and dumbells and can pretty much do all workouts. They delivered what they promised, at a great price, installed well. LOVE IT!

24 May 2025
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Reply from amp

Thanks so much for sharing your experience! From delivery to installation to your workouts at home , we’re so glad the amp has been a perfect fit!

Rated 5 out of 5 stars

I’ve had the Amp for a couple months…

I’ve had the Amp for a couple months and thus far it’s amazing. Only scratched the surface of the material and programs.

22 August 2025
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Reply from amp

Thank you for the review! Pumped to hear the Amp’s been such a great experience so far and guess what, you’re just getting warmed up… and so is amp!

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