House of Amor products are amazing! Been using them about 3 years now. For a full time working Mum I need to be put together when I have 0 time. Lashes take 10minutes to apply, stay on for days, and I... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I genuinely couldn’t live without House of Amor lashes—they’ve become a staple in my make up routine. The new half lash pre-glued styles are an absolute game changer… a full set in minutes, no s... See more
Company replied
First time using these press on nails and I’m so impressed with them! I ordered “Pink Lemonade” and applied them using the glue the night before my holiday. They lasted 6 days before 1 fell off but I... See more
Company replied
Fantastic product! I purchased the ‘lemon sugar’ nails ahead of my holiday to Cyprus. I’ve been so impressed with the durability of them as I’ve been jet skiing, swimming and on quad bikes with these... See more
Company replied
Company details
Written by the company
House of Amor is a beauty brand that celebrates inclusivity, authenticity, and self-expression, offering premium-quality lashes and nail products designed to empower and inspire. Specialising in DIY at home beauty treatments.
Contact info
Unit 16-17 Winford Cattlemarket, BS40 8HB, Bristol , United Kingdom
- Info@houseofamor.co.uk
- amorlashes.co.uk
4.1
Great
229 reviews
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Replied to 75% of negative reviews
Typically replies within 1 week
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Amazing
Amazing! Clicked and looked at buying these sooo many times! So glad I finally just bought them will never go without now! Super easy to use and remove not one thing I can fault. Brilliant product
29 May 2024
Unprompted review
Reply from House of Amor
We're thrilled that you're enjoying your purchase and that it's exceeded your expectations. Thank you for choosing our products and for sharing your positive experience. If you ever have any questions or need assistance, feel free to reach out.
Damages Eyelashes
After using the lash set, clumps of my eyelashes fell out. The company doesn't offer refunds for used products, despite the fact all products sold will be 'used' as they are beauty items, even where they appear to be faulty or are not as described.
10 May 2024
Unprompted review
Reply from House of Amor
Thank you for sharing your experience with us. We are genuinely sorry to hear about the issue you encountered with our lashes.
At Team Amor, we prioritise the safety and satisfaction of our customers. All our products undergo rigorous testing to ensure they are safe and effective when applied and removed correctly. If the instructions are followed correctly, our lashes will not cause any damage to your natural lashes.
We understand your concern regarding our refund policy. While we do maintain strict policies for hygiene reasons, we want to make sure that all our customers are fully satisfied with their purchases. We carry out thorough investigations into each case, and we are able to offer refunds on a case-by-case basis.
If you require further assistance please reach out to our customer services team.
I’ve tried numerous times now to put…
I’ve tried numerous times now to put them on, it doesn’t last.
The glue burns my eyes and then all lashes fell out.
Also trying to get them on takes ages and I am very disappointed baring in mind I wanted to make my life easier.
Never actually been able to use them.
Thumbs down
10 May 2024
Unprompted review
Reply from House of Amor
I am so sorry to hear that you have experienced issues with getting your lashes to last. If your lashes are not lasting this could be down to the application process not being correct. If you visit our 'How it Works' page we have a step by step guide, along with video tutorials on how to apply our Quicklashes correctly. You only need to apply a minimal amount of bond in order for it to be effective.
I recommend reaching out to our customer service team. We can offer you personalised advice and 121 Facetime sessions to ensure you are achieving the most out of your Quicklashes.
Don’t waste your money
Do not waste your money, they barely last 24 hours! I regularly get my lashes done and hoping I could save a bit of money purchased these… well I’ll be going swiftly back to my lash tech. While they are ‘easy’ to apply, they do not last, I’ve had regular eyelash glue last longer than these. I tried them twice as I thought maybe the first time I’d done it wrong, but the second time they lasted even less time.
I wrote a review for their own website but they clearly only publish the 5* reviews so have resorted to here as I think the marketing is clever enough to fool people into buying.
27 April 2024
Unprompted review
Reply from House of Amor
We're sorry to hear about your experience with our Quicklashes. We understand your frustration, but we'd like to assure you that our lashes are designed to provide long-lasting results when applied correctly. It sounds like there may have been an issue with the application process, as our lashes typically up to 7 days.
To ensure you get the best results from our lashes, we offer personalised advice and 121 FaceTime sessions with our customer service team. We're here to help troubleshoot any issues you may encounter and provide guidance on how to achieve optimal results.
If you're still experiencing difficulties, we encourage you to reach out to our customer service team directly so we can assist you further. Your satisfaction is important to us, and we're committed to ensuring you have a positive experience with our products.
GAME CHANGER 🩷
As the title says, these lashes really are a game changer. I have absolutely zero lash skills, I couldn’t even use strip lashes but these are so easy to use and look incredible. I do believe some of the negative reviews regarding the lashes not lasting are a bit unfair. It’s all about application. If the lashes aren’t applied correctly, they won’t last but if you get it right, they will not budge! I wore one set for a 10 day skiing holiday and they lasted the whole time!
I’ve been using Amor Lashes pretty much since they started, I’ve tried other brands but none compare. I often get complimented on my lashes and always recommend Amor. In the whole time I’ve been a customer, I’ve only had 2 issues, and each time the girls were quick at replying and resolving the issues. Keep up the good work, you’re all doing AMAZING xx
16 April 2024
Unprompted review
Reply from House of Amor
Thank you so much for your wonderful feedback! We're thrilled to hear that our lashes have been a game changer for you and that you've found them easy to use and long-lasting. Your experience echoes what we strive for with our products – importantly enhancing our customers confidence.
We appreciate your understanding that proper application is key to maximising the longevity of our lashes. Your loyalty and support mean the world to us. We're grateful for your ongoing trust in Amor Lashes and for recommending us to others. Rest assured, we're committed to maintaining the quality and excellence you've come to expect from us.
Thank you for highlighting our customer service efforts. We aim to address any concerns promptly and ensure that every interaction with Amor is a positive one. If you ever need assistance or have further feedback, please don't hesitate to reach out.
Slow slow shipping
Lovely lashes that I buy regularly BUT shipping is very very slow so keep this in mind when ordering.
6 March 2024
Unprompted review
Reply from House of Amor
Thank you for your continued support and feedback. We're glad to hear that you're happy with our lashes. Regarding shipping; For standard delivery, our dispatch time is typically 1-3 working days, and we consistently strive to meet this timeframe, even during busy periods. Additionally, for urgent orders, we provide express delivery options, ensuring that you receive your order the following day.
AVOID !!!
AVOID! Do not waste your money! After seeing these lashes on my instagram and claiming they last up to 7 days, I thought i’d try this brand. They did not even last 24 hours! I’ve had strip eyelashes last longer! The glue and super hold is rubbish! I have many years experience applying different types of lashes with different glues and this is the worse brand I have came across. Also the worse customer service ever! I have messaged them a number of times and now they have stopped responding. I should have looked at the other 20% 1 star reviews on trust pilot first before wasting my money. If you are debating trying these lashes please save your money!
30 March 2024
Unprompted review
Reply from House of Amor
We're deeply sorry to hear that you are disappointed with our lashes and customer service. Your feedback is important to us, and we genuinely apologise for any inconvenience or frustration caused.
Ensuring customer satisfaction is our top priority, and we're committed to addressing your concerns promptly. We would like the opportunity to make things right for you. If you're willing, we would like to personally assist you with any unresolved issues and offer a solution that meets your expectations.
Please don't hesitate to reach out to us directly so we can work together to resolve this matter to your satisfaction.
My experience with theses lashs was negative
My experience with theses lashs was awful. I found them difficult to fit as I wear glasses for close up work, therefore i needed a MUA to fit them for me. They were uncomfortable to wear and two sections of the lashs fell off the next day. Would not recommend 😕
2 April 2024
Unprompted review
Reply from House of Amor
We're truly sorry to hear about your experience with our lashes. Your feedback is valuable to us as we strive to improve our products and services.
We understand that applying our lashes can sometimes take a little practice at first. We recommend reaching out to our customer service team for personalised advice to help with the application process. Many of our customers who wear glasses find using a magnifying mirror helpful during application.
It's important to note that incorrect application, such as placing the lashes too close to the waterline, can cause discomfort and irritation. When applied correctly, our lashes should feel natural and comfortable, and you shouldn't even notice them.
Please contact our customer service team so we can assist you further and ensure you're completely satisfied with your purchase.
Thank you for bringing this to our attention, and we hope to have the opportunity to make things positive for you.
As a lash newbie I was a bit worried…
As a lash newbie I was a bit worried about trying these but I shouldn't have been! Found them pretty easy to put on, took me about 10-15 mins and they lasted 6 days for me before 1 fell off overnight (I'm a face down sleeper 😁). Can easily reglue one back on if needed. I'm surprised by the bad reviews as I'm super impressed!
23 March 2024
Unprompted review
Reply from House of Amor
Thank you for sharing your experience! It's fantastic to hear that you found our lashes so easy to apply. Your feedback about the ease of application and the impressive wear time of 6 days, despite being a face-down sleeper, is greatly appreciated.
Your feedback helps us continuously improve and provide the best possible products for our customers.
Should you ever need assistance or have any questions in the future, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction with our products.
Thank you again for choosing us.
Damages natural lashes
Once you get the hang of applying the lashes, they do look great! HOWEVER, for them to actually stay on for more than a day, the amount of bond you have to apply seriously damages your natural lashes. Guttered because they’re gorgeous, but not worth the damage to my lashes. Have had lash extensions previously which have caused far less damage!
12 March 2024
Unprompted review
Reply from House of Amor
We are pleased to hear that you are happy with how your Quicklashes look however, I am sorry to hear that you have experienced issues. If our lashes are applied and removed correctly, there will be no damage caused to your natural lashes. If you reach out to our Customer Services team they can offer you personalised advice to ensure that you are not causing any damage to your lashes.
I am over the moon with them
I am over the moon with them! They are indeed very easy to use. I had watched so many videos and thought they must be edited to make the application look easy... no, the application really is easy and they lool brilliant!
I am a rough sleeper and sleep on my face a lot, they have survived 2x night so far and are showing no signs of budging.
Will definitely be purchasing more 🩶
8 March 2024
Unprompted review
Reply from House of Amor
That's fantastic to hear! We're thrilled that you're enjoying your Quicklashes experience. It's great to know that the application process lived up to your expectations and that they've stood the test of your sleeping habits. Thank you for sharing your positive feedback.
First bought them a few months back and…
First bought them a few months back and have a monthly subscription for them. I absolutely love them, easy to use and with practice they take less and less time to put on. The only downside Id say to them is my tube of eyelash bond went really tacky and clumpy, I’m not sure if it’s just because I got a dodgy tube or maybe I’m not closing it all the way and air is partly drying it out. Other than that it’s wonderful. I keep them on for about 5 days before removing them and they stay put the entire time, I’ve not had one fall off yet.
30 November 2023
Unprompted review
Reply from House of Amor
It's great to hear that you're loving your Quicklashes and that they've become a staple in your routine with your monthly subscription! We're glad to hear that you're finding them increasingly easier to apply with practice.
Regarding the issue with your bond, it's possible that improper sealing or storage could lead to the product becoming tacky and clumpy. Ensuring that the tube is tightly closed after each use and storing it in a cool, dry place can help maintain its consistency. However, if you continue to experience issues, please don't hesitate to reach out to our customer support team for assistance.
Thank you for your feedback and for being a valued customer.
Amazing and very easy to apply
I was very skeptical about these I'm useless with strip lashes and have had extensions for years but they are amazing so easy to apply (it took me around 10 minutes) and they look as good if not better than extensions!
4 March 2024
Unprompted review
Reply from House of Amor
Thank you so much for sharing your experience! We're thrilled to hear that our lashes exceeded your expectations and you found them so easy to apply. We agree they are a perfect alternative to salon extensions!
Bought a kit after seeing all online…
Bought a kit after seeing all online videos. I always had lash extensions and took a break for a month. Decided in the meantime to try these. Quite simple to put on when you got the hang of it. Used exact amount of glue as specified in instructions. Woke up with whole thing off next morning. It is second time I’ve tried it and got same result. Don’t trust anything online. Only extensions will hold more than a day!
Sorry, posted from my husband’s account 😅🙈
2 March 2024
Unprompted review
Reply from House of Amor
We're sorry to hear that our Starter Kit didn't meet your expectations. We understand your frustration but please rest assured we're here to help.
It sounds like there may have been an issue with the application process, as if our lashes are applied correctly they will last up to 7 days. We recommend reaching out to our customer support team for assistance. They can talk you through the application process step by step and offer tailored advice in order for you to get the best possible wear from your Quicklashes. We value your feedback and want to ensure you have a positive experience with our products.
Don’t trust this company bought some of…
Don’t trust this company bought some of these lashes for £35 they don’t advise you they you need a solution.
Customer service is a waist of time would not refund me for the false sale they gave me.
Avoid and save your money guys.
Scammers 10000😢
2 February 2024
Unprompted review
Reply from House of Amor
We're sorry to hear about your experience and any confusion regarding our products. We strive to provide clear information and support to our customers. We apologise if you felt misled in any way.
Regarding the solution you mentioned, we'd like to clarify any misunderstanding. Could you please provide more details about what solution you're referring to? As for the refund, we'd like to investigate this matter further to ensure fairness and satisfaction for all our customers. Please reach out to our customer service team again, and we'll do our best to address your concerns promptly. We appreciate your feedback and hope to resolve this issue to your satisfaction.
Reply from House of Amor
Thank you for your positive feedback! We're glad to hear that you had a smooth experience with our website and that your order arrived promptly. We really appreciate your support.
Reply from House of Amor
We're thrilled to hear that you're loving our lashes! Thank you for your enthusiastic feedback. If you ever have any questions, don't hesitate to reach out. Thank you for your support.
Love love love
Love these lashes, they're so simple to apply and they look great. They do so many styles and lengths so you can go as natural or as glam as you like. I couldn't live without them now and Im happy to tell everyone about them! I've been using them for 4 months now and I'm still fully committed and as my partner says, a little obsessed!
21 February 2024
Unprompted review
Reply from House of Amor
It's fantastic to hear how much you're enjoying our lashes! We're thrilled that you find them easy to apply and versatile in style. Your enthusiasm means the world to us, and we're delighted to have you as a loyal customer.
Thank you for sharing your experience and spreading the word about our products—we truly appreciate it! If you ever need assistance or have any questions, please reach out, we're always here to help.
I cannot believe some of the reviews on here!
I cannot believe some of the reviews on here!! Absolutely opposite to my experience! I had heard only amazing things, not just online but from friends who are fans of the lashes so I caved and tried them myself.. and WOW I'm so glad I did!!! When I asked for application help their customer services was nothing shy of extremely kind and helpful, not to mention the quality of the products and packaging itself. I am so so impressed and would recommend this brand to anyone!!
12 January 2024
Unprompted review
Reply from House of Amor
Thank you for much for your great feedback. It's wonderful to hear that you had such a positive experience with us and thank you for recommending us to others. We truly appreciate your support and are here to assist you whenever you need us.
Super fast delivery
Super fast delivery, really helpful when I was struggling with my application. Love these products so much. Thank you amor for saving me time and money xx
21 February 2024
Unprompted review
Reply from House of Amor
We're thrilled to hear that you had a great experience with our delivery and that our customer service team could assist you when you needed help with application. Thank you for your kind words and for choosing Amor! We're delighted to have been able to save you time and money. If you have any questions or need assistance, feel free to reach out. We appreciate your support!
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