AmONE Reviews 3,186

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 328 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their exceptional patience, helpfulness, and professional demeanor, making the process smooth and comfortable. Many people highlight the excellent customer service, noting that representatives are knowledgeable, clear, and dedicated to finding satisfactory solutions. The overall service is described as efficient and easy, with users appreciating the quick response times and the straightforward user experience. However, some customers expressed dissatisfaction with the payment process, mentioning issues with being transferred to debt management companies instead of receiving loan offers, or experiencing unexpected rejections after pre-approval. A few other people also felt that some representatives were pushy or dismissive of their specific financial situations.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the helpfulness and efficiency of the... See more

Service

People report positive experiences with service, often highlighting the ease and speed of obtaining loans.... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the helpfulness and efficiency of the... See more

User experience

Reviewers mention positive feedback about user experience. Many customers found the process easy to follow... See more

Payment

Customers consistently note ambiguous experiences with payment. Some reviewers report quick approvals and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

this company being here to help credit consolidation. so many of us need the outside help due to the new administration and layoffs and budget cuts. I greatly need to support an assistance to conso... See more

Company replied

Rated 5 out of 5 stars

Alonso, loan consultant and Megan, quality control agent . They both stayed on the line witm me thru multiple restarts on my application and final paperwork. They both exhibited more patience than I d... See more

Company replied

Rated 5 out of 5 stars

It’s a no brainer using AmOne!!! The choices that were given to from 7 banks and each bank had at least 10 ways to choose how I want my personal loan and the time to pay it off with different options... See more

Company replied

Rated 5 out of 5 stars

My husband and I are wanting to do some home improvements and also purchase a few much needed medical supplies. We were able to borrow the amount we needed at a reasonable interest rate. The applic... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

About AmONE

Written by the company

AmONE has been America's premier online loan matching company since 1999. We offer a free service designed to make it easier for consumers and small business owners to obtain the best loan results possible.

Our trusted website uses innovative technology to instantly match potential borrowers with the most suitable loan programs and lenders for their current credit and financial situation, out of all the options available in their market area.

In addition, we are committed to providing the highest levels of personalized service found on any financial website. All AmONE clients receive access to their own dedicated Loan Matching Specialist, who will gladly answer any questions and provide unbiased guidance on the options presented.

By providing immediate access to the highest rated loan solutions currently available, millions of people each year are able to receive safe, reliable loan options they can count on, without having to spend hours searching for them on their own.

Written by the company


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
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2-star
1-star

Replied to 93% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Amine is The Best

Professionalism in the way I was helped and the ease of applying

13 January 2026
AmONE logo

Reply from AmONE

Hi, James! At AmONE, we pride ourselves on being professional so we're thrilled to hear your experience went so well. Thanks for your comments and rating!

Rated 4 out of 5 stars

They didn't help me on nothing

They didn't help me on nothing

11 January 2026
AmONE logo

Reply from AmONE

Hi Hector, our records show you were approved by one of our financial partners on 1/10. Please contact us if there is anything else we can do.

Rated 5 out of 5 stars

Flexible and decisive

My loan officer was thorough and efficient in explaining what he needed. We are still working to finalize the loan.

11 January 2026
AmONE logo

Reply from AmONE

Thanks for sharing, Kenneth! We're thrilled to hear your experience with the lender we referred you to went so well! Wishing you the best moving forward.

Rated 5 out of 5 stars

Very fast,reliable

Very fast,reliable, and do what they say

10 January 2026
Unprompted review
AmONE logo

Reply from AmONE

So happy to hear that, Amber! Thank you for your positive review of our service!

Rated 5 out of 5 stars

We're very explanatory and looking…

We're very explanatory and looking forward to doing business with you

7 January 2026
Unprompted review
AmONE logo

Reply from AmONE

Sure, thing, Rodney! Whenever you are ready, please complete an application on our website at www.amone.com. We'll be happy to assist you!

Rated 5 out of 5 stars

Quick and helpful!

Quick and helpful!! Paired me quickly with who was able to help.

1 January 2026
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Reply from AmONE

Amazing, Carolina! That's exactly what we do! You couldn't have summed it up any better. Thanks for sharing your feedback!

Rated 3 out of 5 stars

Weird you write s review without any information

Weird you have to write a review without any information as to whether they will help you or not

6 January 2026
Unprompted review
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Reply from AmONE

Hi Kat, we're not sure we understand. Yes, generally consumers write a review after utilizing a product or service from the company. Please contact us with any questions or if we can help in any way. Thanks!

Rated 5 out of 5 stars

Loan

The headline of this email is congratulations on your approval, but I believe you turned me down when I was online filling out the application

5 January 2026
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Reply from AmONE

We're sorry for any confusion, Penny. The 'Congratulations' email was likely related to your pre-approval. This is provided using basic, self-selected information provided by the consumer which may not always be 100% accurate. Once you apply with one of our lending partners, they perform a more thorough review including a credit pull. If any changes occur during this process, it's possible it could impact the pre-approval. Again, we apologize for any confusion.

Rated 2 out of 5 stars

They say flexible but they won't give me a 2000 loan and my income is 7000 a month!

I have never been offered a loan despite my vast income. My ex racked up my credit, and then kicked me out of our home,taking everything! It's on hos name so nothing i could do. Im not bad about paying my bills

31 December 2025
Unprompted review
AmONE logo

Reply from AmONE

Thanks for your feedback, Desire. Please keep in mind that loan approvals are based off of a number of underwriting factors. Although having a good monthly income is a positive, other factors such as credit score, debt, loan amount and employment stability are also factored into the decision. Please reach out with any questions and we'll see what we can do to assist. Thanks!

Rated 1 out of 5 stars

You sent me to a credit repair…

You sent me to a credit repair servic.....wtf

30 December 2025
AmONE logo

Reply from AmONE

Thanks for your review, Thomas. At AmONE, we work with a variety of financial partners and take a holistic approach to the finances of our consumers. We provided the credit repair referral based on the information you shared during the application process. We also provided you with loan options, however, and noticed you were approved by one of our partners. Congratulations! Please contact us if there is anything else we can do. Thanks!

Rated 5 out of 5 stars

Having patience for the elderly trying…

Having patience for the elderly trying to navigate this new technology.

29 December 2025
AmONE logo

Reply from AmONE

Hi, Donna! Hope everything is going well. Please contact us at 1-800-781-5187 if you need any assistance. An AmONE representative would be happy to assist you!

Rated 5 out of 5 stars

Honest person

27 December 2025
Unprompted review
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Reply from AmONE

Thanks, Norvin! Yes, we pride ourselves on honesty and integrity at AmONE! We appreciate your comments!

Rated 1 out of 5 stars

The rep that called me was Rude and…

The rep that called me was Rude and insulting. I cancelled the application mid conversation because she was being so rude. Will never use Am One.

25 December 2025
AmONE logo

Reply from AmONE

We apologize, Eric. We listened to your call with our AmONE Specialist and agree that she could have handled the situation better. Please rest assured that we will address this. Again, we apologize that her service was not up to our standards.

Rated 1 out of 5 stars

Nothing just not a happy person

Nothing just not a happy person

23 December 2025
Unprompted review
AmONE logo

Reply from AmONE

Hi Rob. Sorry to hear. Please feel free to share any specific feedback you have if you used our service at AmONE. Thanks!

Rated 3 out of 5 stars

NOT SURE

NOT SURE. SAID I DIDNT QUALIFY, NOW SAYING I DO. YOU GUYS ARE CONFUSING

20 December 2025
AmONE logo

Reply from AmONE

We're sorry for any confusion, Dave. In looking at your file in our system, we see several prequalified offers available from one of our partners. Please see the email from us and click on the offer that best meets your needs. Please contact us with any questions - 1-800-781-5187. Thanks!

Rated 1 out of 5 stars

It's a scam don't use it they just gets…

It's a scam don't use it they just gets your information and they won't give you a loan they just give you like recommendations to other websites after they get out there information from you they need

18 December 2025
Unprompted review
AmONE logo

Reply from AmONE

Hi Jourdan, we're sorry, we're unable to locate an application based on the information you provided, however, please allow us the chance to clarify what we do. AmONE is a financial matching service that matches consumers to their best financial options. If we can't find a lender in our network to provide a loan, we have other partners that provide alternative options that are often more beneficial in the long run in certain cases. To review your situation in more detail, please contact us at 1-800-781-5187. Thanks!

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