Amica Reviews 250

I have gone through the process of reporting this company to Citizens Advice after purchasing a Ford Mondeo that was delivered to me and falling apart. Two days before delivery the vehicle had passed its MOT. It passed with a warning of a slight oil leak. There is no oil leak, I’ve checked my driveway.

The vehicle has an engine malfunction warning on the dash.

It overheats and reduces speed down to 20mph on motorways.

The coolant tank has a screwdriver hole where they tried to open the cap but they failed. The coolant does not fill into its coolant reservoir.

The windscreen wash reservoir is non existent.

There is zero heating in the vehicle. As in zero interior heating in winter. Makes for a very freezing cold drive anywhere.

The exhaust pipe was scraping on the road, and when I looked under the car, in order to try and secure the exhaust pipe, I found that the entire underside of the car is rusted and rotten throughout.

I have not been supplied with any tyre lock or nut keys.

I, after three months have still yet to receive any documentation pertaining to the ownership of the vehicle. I am unable to tax it and therefore unable to drive it.

The salesperson demanded that I pay £300 more than the agreed price, and had the audacity to say that I was getting an excellent deal because he runs a reputable business.

He is a liar and a con artist.

Do not buy a vehicle from this fraudster.

After you purchase a vehicle from this fraudster he will block you. He blocked all methods of communication with me, and he instructed his son (the delivery driver) to block me too. My last communication with the delivery driver was met with anger and threats.

The vehicle I bought was MOT’d two days before I bought it, it was impounded immediately and cost me thousands to get it repaired.

STAY AWAY FROM THIS COMPANY, THEY ARE FRAUDSTERS. YOU WILL LOSE YOUR MONEY.

Bought a car off these guys, failed to disclose the crack on the exhaust manifold, holes in the back box and blowing flexi. Suspension was rotten along with basically the whole underside. Car was scrapped exactly a year of owning it. Horrible place.

Do not buy a car from this garage. You will regret it. I bought a car for £2900 with 11.5 months MOT and then 2 days after i bought it, it had a excessive turbo oil leak. They tried to not honour the warranty. They was extremely rude to myself saying it was fault and i must have caused the damage.
I lost alot of time and energy to these people. Worst decision of my life. Currently waiting on civil court to get back to me

Can't get to speak to anyone and there is a glitch in their website - keeps asking for the post code even when entered and won't send without it.

Bought a car late January, promised delivery the next day, didnt deliver. Fair enough, driver had something happen with his wife apparently.
Next day, a friday, car arrived, vehicle was in much worse condition than mentioned in the advert. Interior had holes in door cards and rear seats not folding flat etc. I then used the car, drove 30 miles, and engine warning lamp came on. I called them on the Sunday. Eventually got someone to answer, who was probably one of the rudest people iv ever spoken to. I explained i was a mechanic but havent checked what was wrong yet as i have in writing that it has a 30 day engine and gearbox warranty. Only to be told I'm a liar, im not a mechanic, and that he should never have answered the phone because he was busy, and only answered out of courtesy.....thanks......I guess. Angrily he told me to call back tomorrow and hung up without another word. Needless to say I called for 3 days, and havent heard a peep back from them. Do not buy a car from these people.

AmicasGroup Ltd are very inhuman, I won’t advise even my worst enemy to purchase cars from them. They’re awful, wicked, dubious and shouldn’t be allowed to run a business at all. I bought a car from them and they sold a scrap car for me without letting me know, after taking it to the garage and spending so much money trying to fix it without any luck in Liverpool UK, I had to tell my mechanic to help sell it as scrap. I have been furious and fuming since as I don’t expect anyone to be this wicked and heartless to their fellow humans. God will punish all of them for making me go through this because I have been working so hard to make my money genuinely and they made me waste that money for nothing because of their lies.

I bought a car from them, and it was delivered with a 30-day engine and gearbox warranty. After driving it for just one day, a major oil leak appeared. I contacted them, and they told me to take it to a garage, promising they would handle the issue. In the end, I had to pay for the repairs myself just to get the car back from the garage. They said they would reimburse me, but now they’ve stopped responding to my messages. Avoid this company they’re dishonest and not to be trusted.

I brought a car from them it was delivered i was given a 30 day engine and gear box warranty drove it one day it had a major oil leak. I got in touch they said send it to a garage and they would sort it out. I ended up paying for it my self just so the garage would release the car, amicas said they would pay me but are not responding to communications now. Avoid this scum rip off companie don't believe a word they say.

These people risk people's lives. I bought a Ford from them for £1450, within 2 days all engine lights came on and wouldn't move. I had my kids in the car when this happened and needed another kind motorist to help me home. When Amicas finally picked up the phone to me they agreed on an exchange. I paid £3000. The delivery driver on both occasions couldn't wait to escape, even saying that I couldn't test drive until after payment. That should have been the red flag for me then. Of course, an hour later the engine light came on. Ray, the manager, told me to keep driving it and that I was a jinx. Took it into Halfords for a diagnostics. My God, the timing chain was about to snap. So dangerous. They're now ignoring all calls and messages, refusing a refund and I'm having to take it everywhere. Please don't touch these people. Have a dig into their public information also, very interesting.

Amica Fridge / Freezer.
Appalling quality. Works maybe for the guaranteed period if your lucky. Avoid just buy a reputable make ..

Car described as good condition awful do not touch this company with a bargepole

The cookers are appalling. The door keeps coming loose and the grill element keeps dropping. The housing is out of shape. We have just had to have an engineer out for the 5th time and it isn't even a year old. I would give minus stars if I could.

Sorriest excuse for a dishwasher ever experienced. Brand new dishwasher leaves half the dishes dirty each time. I load properly, leaving extra space because it's so useless, settings correct, salt & rinse aid all present and correct. But it's like the jets don't reach some of the dishes or it seems to spray dirty water around and leaves encrusted debris. The thing is not fit for purpose. I'm not sure how it got to market. Avoid at all costs. It will just waste a huge amount of your time in washing up.

They said i was not home after waiting for them all day long. I called to reproram after waiting 1 month and they said i have to wait one more month and I have to pay 70 Euro because I was not home, which is not true because I was waiting for them, they had my phone number and they didnt call. Shame on you, i will never buy again from you!

FDR22i3C
Bought this 18 months ago as my 15yr old Smeg fridge freezer finally died. It had been through three house moves travelling from one part of the country to the other. I couldn’t afford the almost 2K price of a new one so opted for a cheap lookalike which though much smaller this one is. It still works and Ive had no problems until now when I tried to buy a replacement door galley for holding milk. Customer service is non existent and despite repeated emails no one gets back to me. After reading some of these reviews I see I can count myself lucky I’ve had 18 months out of it before trouble starts.

Honestly I'm shocked at the amount of customer complaints. Thought it was just us. Totally crap customer services, fridge freezer only 8 months old broke down nearly 4 weeks ago. Been shoved from pillar to post. Couldn't make it up! Never buy Amica products again !

Warning return policy so bad .Bought a coat to spend a small credit note & paid the rest with PayPal.Coat was too big & no smaller sizes ,so got a dress instead which didn’t fit right.Now they are refusing for me to exchange.Disgusting what on earth am I meant to do with the dress.I really hope customers stop supporting this shop because of their unfair policy .

Fridge Bottom freezer. Capacity is good but freezer does not defrost automatically now it's back to 1960's.
At £499. not cheap, not even 18months and a new 1 has to be purchased. It was a gift. Waste of money. Dents easily cannot level it up!!!AVOID

Bought a amica dishwasher and it has gone wrong from day one.
Now the PCB has gone been intouch via email and they wanted £ 149 to come out and have a look and then side that I would be better off just buying a new one from them.
Terrible customer service. Think I will go back to a bosch in future never had a problem for nearly 20years.
Will not be buying again.

We brought an amica gas hob (glass))one year ago and it exploded while I was cooking and it’s still under warranty.when we contacted the company they refused the replacement.The answer they gave to us is unbelievable.they said they don’t give warranty for the glass.is there anyone heard about exploding the glass hob while cooking?I don’t think so.so it’s your own safety no one should buy a glass hob from amica.it can take your life.