Amevista Reviews 

24,107
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 2,139 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality of products, noting that items are authentic, well-packaged, and often exceed expectations. Many consumers appreciate the competitive pricing and the wide selection available, making purchases feel like great value. The delivery service is consistently highlighted for its speed and efficiency, with many orders arriving earlier than expected and well-tracked. Overall, people find the ordering process easy and the customer service helpful, leading to repeat purchases. However, some customers also noted significant issues with order fulfillment, including prolonged delays, unfulfilled promises, or items never received. Additionally, a few people experienced difficulties with returns, citing high shipping costs for defects and a lack of confirmation for returned items.

What people talk about most

Product

Customers generally report positive experiences with the product, praising the quality, authenticity, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and efficient... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers report positive experiences,... See more

Quality

Consumers find quality to be positive, with many reviewers praising the excellent quality of the products,... See more

Price

People report positive experiences with price, often noting competitive and reasonable costs for items, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Impossible to get any support as customer. 1 pair turned up with everything and the other had a used looking hard case, only 1 sleeve over the arm and totally missing the soft case. And it’s so hard... See more

Company replied

Rated 5 out of 5 stars

Received my Prada sunglasses one day earlier than the expected delivery date. All the way could check where my glasses were. Once received the glasses were matching to the online description. I also s... See more

Rated 5 out of 5 stars

I had an excellent experience with Amevista. My order was handled perfectly from start to finish, and everything arrived exactly as expected. Their customer support team was incredibly quick to resp... See more

Rated 5 out of 5 stars

My new GO-TO for authentic designer sunnies! Ships ASAP and arrives within 2-3 days via DHL or FedEx to Florida from Italy. Perfectly packaged with designer case, inserts, etc and great pricing. I've... See more


Company details

  1. Sunglasses Store

Written by the company

Amevista is one of the leading international e-commerce platforms for eyewear, with deliveries worldwide. Founded in 2019, Amevista launched its online site initially in Italy and then expanded over the months, offering thousands of sunglasses and prescription glasses for men, women, and children. With over 100 brands, Amevista’s meticulous selection focuses on true luxury brands such as Gucci, Saint Laurent, Celine, Dior, and many others. Shopping at Amevista means immersing yourself in a unique digital journey, featuring a wide selection of eyewear and top-tier service with attention to detail, the possibility to customize and adjust lenses, and content created in-house. The fast and reliable delivery service relies on major international logistics players, with high-quality certified and eco-sustainable packaging.


Contact info

4.2

Great

TrustScore 4 out of 5

24K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(24,107)

8,283 reviews in the last 12 months

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Rated 5 out of 5 stars

My experience was completely amazing!

My experience was completely satisfying. The processing and shipping were very fast, and my order arrived one day earlier than expected. The package was very well packed, and the glasses turned out excellent.

Based on my previous experiences buying glasses online from local retailers, I had always been disappointed because they were not honest about their processing and delivery times. In contrast, Amevista pleasantly surprised me. I would definitely buy from them again.

14 July 2026
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed with…

I am extremely disappointed with Amevista.

I returned my order over four months ago, and I still have not received my refund. Every time I contact customer service, I receive the same generic response. No one is trying to find a solution or take responsibility for the situation.

I understand that customs can sometimes cause delays, but waiting more than four months for a refund is simply unacceptable. As a customer, I should not have to bear the consequences of shipping or customs issues for such an unreasonable amount of time.

This has been the worst online shopping experience I have ever had. I expected professional customer service, but instead I received repetitive template replies and no real assistance.

I cannot recommend Amevista based on my experience.

16 July 2026
Unprompted review
Amevista logo

Reply from Amevista

Dear Customer,

We are sorry to read about your disappointment and we completely understand your frustration regarding the waiting time.

As already confirmed by our Customer Care team, your return is currently blocked in customs. Unfortunately, when a parcel is held by customs, the procedure is managed directly by the relevant authorities and is outside of Amevista’s control.

We have provided all the required documentation and information requested for the customs process, and we are constantly monitoring the situation. However, until customs releases the parcel, we are unable to complete the return processing and issue the refund. Of course, once the return is released from customs and received back at our warehouse, the refund will be processed accordingly.

We sincerely apologize for this delay, but unfortunately these customs procedures can sometimes take longer than expected. We remain committed to following your case and assisting you until the return is cleared and the refund can be processed.

Thank you for your patience and understanding.

Best regards,
Amevista Team

Rated 5 out of 5 stars

Very happy

Very happy with the product and service. Easy to order online, I got light reactive prescription glasses, which are perfect. The price was very competitive compared to online and retail. Glasses arrived 1 day before estimated delivery

4 July 2026
Unprompted review
Rated 5 out of 5 stars

5 star

Impossible to get any support as customer. 1 pair turned up with everything and the other had a used looking hard case, only 1 sleeve over the arm and totally missing the soft case. And it’s so hard to report a faulty/missing item and you’ll most likely be ignored. All you get is please give us feedback for discount on more pairs. Delivery was fast but otherwise you’d be better off spending money on fairly expensive items from a reputable uk company
Order no. 1043172
UPDATE: Amevista have responded to request and reached a solution that suits AND apologised with a discount code. The customer service and reassurance restored. Thank you

1 July 2026
Unprompted review
Amevista logo

Reply from Amevista

Dear Customer,

We have taken care of your order and we have already replied to your request.

During this particularly busy period, our Customer Care team is handling a very high number of requests and we always do our best to respond to all customers within 48 hours. We are sorry that you had to wait longer than expected.

We remain fully available to assist you and resolve any issue regarding your order in the best possible way.

Best regards,
Amevista Team

Rated 3 out of 5 stars

Refund received

There was a delayed refund for my returned item, but after all, I received my money back.
Thank you.
(Recorrected review)

19 June 2026
Unprompted review
Amevista logo

Reply from Amevista

Dear Customer,
We are sorry for the delay you experienced with your return process.

We would like to confirm that we have received your returned item and we have already started the refund procedure.

Thank you very much for your patience and understanding.

We remain at your disposal for any further assistance.

Best regards,
Amevista Team

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