Impossible to get any support as customer. 1 pair turned up with everything and the other had a used looking hard case, only 1 sleeve over the arm and totally missing the soft case. And it’s so hard... See more
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Amevista is one of the leading international e-commerce platforms for eyewear, with deliveries worldwide. Founded in 2019, Amevista launched its online site initially in Italy and then expanded over the months, offering thousands of sunglasses and prescription glasses for men, women, and children. With over 100 brands, Amevista’s meticulous selection focuses on true luxury brands such as Gucci, Saint Laurent, Celine, Dior, and many others. Shopping at Amevista means immersing yourself in a unique digital journey, featuring a wide selection of eyewear and top-tier service with attention to detail, the possibility to customize and adjust lenses, and content created in-house. The fast and reliable delivery service relies on major international logistics players, with high-quality certified and eco-sustainable packaging.
Italy
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Replied to 66% of negative reviews
Typically replies within 1 week
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I have already bought three pairs of glasses here this year, and I’m extremely satisfied. I’m also very impressed with the fast delivery.
My experience was completely satisfying. The processing and shipping were very fast, and my order arrived one day earlier than expected. The package was very well packed, and the glasses turned out excellent.
Based on my previous experiences buying glasses online from local retailers, I had always been disappointed because they were not honest about their processing and delivery times. In contrast, Amevista pleasantly surprised me. I would definitely buy from them again.
Great price. Reasonable delivery time and well packaged. I am very pleased
I am extremely disappointed with Amevista.
I returned my order over four months ago, and I still have not received my refund. Every time I contact customer service, I receive the same generic response. No one is trying to find a solution or take responsibility for the situation.
I understand that customs can sometimes cause delays, but waiting more than four months for a refund is simply unacceptable. As a customer, I should not have to bear the consequences of shipping or customs issues for such an unreasonable amount of time.
This has been the worst online shopping experience I have ever had. I expected professional customer service, but instead I received repetitive template replies and no real assistance.
I cannot recommend Amevista based on my experience.

Reply from Amevista
Very happy with the product and service. Easy to order online, I got light reactive prescription glasses, which are perfect. The price was very competitive compared to online and retail. Glasses arrived 1 day before estimated delivery
My product arrived in good condition and in the declared time. The quality of the lenses was very good. What I liked the most was the customization options of the frame and lenses.
Excellent transaction and great product very happy with speed of delivery!
Impossible to get any support as customer. 1 pair turned up with everything and the other had a used looking hard case, only 1 sleeve over the arm and totally missing the soft case. And it’s so hard to report a faulty/missing item and you’ll most likely be ignored. All you get is please give us feedback for discount on more pairs. Delivery was fast but otherwise you’d be better off spending money on fairly expensive items from a reputable uk company
Order no. 1043172
UPDATE: Amevista have responded to request and reached a solution that suits AND apologised with a discount code. The customer service and reassurance restored. Thank you

Reply from Amevista
There was a delayed refund for my returned item, but after all, I received my money back.
Thank you.
(Recorrected review)

Reply from Amevista
Happy with my order, this was my second time ordering sunglasses and they re exactly as described, authentic and great value
Fast delivery, fair prices. Sunglasses weren't broken or damaged.
The sunglasses is very nice I even received compliments from friends the delivery was very fast
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