American Financing Reviews 

1,329
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

I wish I could give them a zero rating. I tried this company out and I regret to say I wish I would go a different route. There is a major issue that was overlooked and my family is paying the price... See more

Rated 1 out of 5 stars

I've been waiting for answers for literally months. I guess american financing does not want to do business with me. That's okay but I wish they'd let me know. I had to deal with the death in the fami... See more

Rated 5 out of 5 stars

We’ve worked with American Financing twice now, and both experiences were great. Most recently we worked with Craig, who helped us refinance. Craig is extremely knowledgeable and was a joy to work wit... See more

Rated 5 out of 5 stars

American Financing was great to work with on our mortgage they are professional and have great customer service.David Smith is one of their best advisors.

Company details

  1. Mortgage Broker
  2. Financial Consultant

Written by the company

Home Purchase Mortgage Refinance VA Home Loans Schedule Appointment


Contact info

3.1

Average

TrustScore 3 out of 5

1K reviews

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No recent history of asking for reviews

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3.1

All reviews

(1,329)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Katie Byler is AMAZING!

I just wanted to brag on how seamless our refinancing experience was at American Financing, and more specifically Katie Byler. Me and my wife had a very complex financial situation which resulted in a disastrous situation with a former local lender that nearly kept us out of our beautiful house to begin with. Katie was laser focused, and truly has a servants heart. She was compassionate, and eased all of our concerns and near PTSD from our former situation. Even when we hit a hitch in the middle of our process, she quickly rectified it, and we closed on time. Everything she said as far as percentages and monies headed our way were exactly as promised. The craziest part, which we didn't know until later in our process, is that she had a terrible case of Covid on a day we needed her most, and she engaged in a lengthy call with us and her Supervisor (I'm sure bedside), and was so classy we had no idea the pain she later admitted to on that given day. You will be very lucky if you get to work with Katie!

16 November 2021
Unprompted review
Rated 5 out of 5 stars

No one better to work with!

Well I tried to go through my personnel bank, then my former mortgage company. Both of them came up with excuses why they couldn't do a refi for us. We had gone through American before and should have started with American finance again. We had our Refi in 8 days. Andrew did a great job with working with me to get all the paperwork in. Then if there was a question he was right on the phone. If I had to leave a message, he would get right back to me. So easy to work with. Every one was so very helpful and pleasant to work with. I can't say enough about the fast, efficient, and accurate way they handled it. We completely closed in a total of 17 days, start to finish. Mathew is his manager and was the one we worked with years before. We even got to close at home. Nice! They have such a great team!

8 November 2021
Unprompted review
Rated 5 out of 5 stars

From the beginning to the end exceeding expectations

From the beginning to the end, always willing to help, always taking my calls, and always keeping me informed of the status of the process. The end result exceeded my expectations. I would highly recommend American Financing. And when I say beginning to end, I mean it. The first person to answer my call was a gentleman named Bill Park. The last person to answer my call, yesterday, two months later, was Bill Park. I wasn't sent off to some other department to leave a voicemail. Bill took my call and was able to access my file. He had all the answers. The means the structure of the company allows my representative, Bill Park, to access my entire file. Bill was great and always there when I needed him, but I think the entire company is structured to keep the customer in the forefront. The customer comes first with this company.

2 November 2021
Unprompted review
Rated 5 out of 5 stars

The experience we had with American…

The experience we had with American Financing was phenomenal! Michael was very helpful in providing us breakdowns of the different mortgage options and rates along with how each would impact our monthly payments. He was always available to assist us and made our refinancing experience very smooth and enjoyable. I would highly recommend!

30 October 2021
Unprompted review
Rated 5 out of 5 stars

Mortgage Refinance

John Hazel was great to work with on our recent mortgage refinance! He was readily available when needed for questions or concerns. We are very pleased with our experience. Thank you John!

27 October 2021
Unprompted review
Rated 5 out of 5 stars

Thank you John

John Hazel was very helpful throughout the process. I would recommend him to friends of mine.

29 September 2021
Unprompted review
Rated 5 out of 5 stars

Quick & Communicative

Prior to approaching American Financing and working with John, I was starting to give up on the idea of a refinance. But I gave it it one more try and put out some feelers. John's estimate for my refinance and the time to close was competitive. I decided to go ahead but wasn't holding my breath. This had nothing to do with John/American Financing and everything to do with my experiences with other companies a few months prior. In short, I was keeping my expectations low.

John and his team were communicative and quick. The process was seeming simple but I was waiting for the other shoe to drop- you know, they ask me for the impossible thing. Again- not great experiences with prior companies just a bit before this. But that moment never came. They continued to keep it simple and I ended up closing a whole 7-10 calendar days earlier than anticipated (and the original date I thought was too good to be true to start with). Big thanks to John and his team. Prior, I felt the idea of a refinance was taking over all my free time and they made it painless. Despite all of the "great" offers you see populate on google or get fliers in the mail- I would recommend American Financing's services and John. They were clear, communicative, fair rates, fair closing costs and the process was pain free.

Again, big thanks and I wouldn't hesitate to recommend.

25 September 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

We’ve worked with American Financing twice now, and both experiences were great. Most recently we worked with Craig, who helped us refinance. Craig is extremely knowledgeable and was a joy to work with! He kept us updated every step of the way and was always available to answer questions either by phone or email. We are so happy with our experience and would highly recommend working with Craig to anyone!

23 September 2021
Unprompted review
Rated 5 out of 5 stars

American Financing was sooo easy to…

American Financing was sooo easy to work with!! They were professional, helpful, and got things done in an expedient manner. I'd definitely work with them again!! Craig was fantastic to work with and Tammy was excellent!

23 September 2021
Unprompted review
Rated 5 out of 5 stars

Believe the hype!

We called after we heard them advertised in the Glenn Beck program. I was not really convinced it would go as smoothly as the says. I was pleasantly surprised when I called and spoke with Michael Lopez. We got our refinance done in under 30 days! Michael got us a great rate and we were very happy. Between Michael and Amira, it was a great experience and we would recommend them!!

20 September 2021
Unprompted review
Rated 5 out of 5 stars

American Finance is peace of mind!

Grateful to have found American Financing. Justin and his team kept us updated every step of the way and now we can now sleep better knowing we have a much, much lower home mortgage rate. This really is the company to call! Thank you!

16 September 2021
Unprompted review

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