Simone was straight with me and it is the only reason i understand what happened... she said identity and address run through two separate providers whose systems do not share results. so the passport... See more
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mobile interface simple, spins smooth even on old Android
Live blackjack here decent, dealers friendly enough, withdrawals fine.
after work, Loss limit screen — time-out was active on library Wi-Fi but casino login still worked. Message centre left the blank row inside the account after another refresh
Company details
Written by the company
WestAce Casino | 400% up to $22,500 + 400 FS
Contact info
Australia
- amberwindowstudio.com
3.3
Average
77 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Support Answered in Chat
live chat girl fixed my login problem quickly
2 September 2026
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Nice random reloads
Sometimes surprise reload bonus arrives, enjoyable.
2 September 2026
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Got Cashback Back
lost some then cashback arrived, softened the blow
2 September 2026
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Back again, still okay
Take breaks sometimes, but always end up here.
2 September 2026
Unprompted review
Good multi language chat
Agent switched language for me, very helpful.
2 September 2026
Unprompted review
Got My First Bonus
first time using online bonus, actually worked, no tricks
2 September 2026
Unprompted review
Bit slow, still okay
Withdrawal pending two days, then paid, so acceptable.
2 September 2026
Unprompted review
Reasonable minimum withdrawal
Could cash out even small balance, appreciate that
2 September 2026
Unprompted review
After setting session reminder
After setting session reminder: cool-off confirmed on iPad in landscape and promo popups still loaded. Transaction log stayed blank while I sat refreshing.:/ seriously
2 September 2026
Unprompted review
Fine until payout
Fine until payout: Daily limit looked active, but the cashier still opened deposit same story today
30 August 2026
Unprompted review
on the train I opened email thread…
on the train I opened email thread #45186; message centre marked resolved at Thu 13:37 while the spins stayed missing. Lobby notice sent me to the cashier between two emails.:(
2 September 2026
Unprompted review
deposit cap on shared flat Wi-Fi looked…
deposit cap on shared flat Wi-Fi looked okay before cool-off confirmed at Thu 20:49 and promo popups still loaded. Profile page left the blank row on screen after I checked chat window.??
30 August 2026
Unprompted review
Marissa answered my ticket 7821 with a…
Marissa answered my ticket 7821 with a cheerful paragraph that solved nothing. I asked about a frozen cashout, not how to reset my password. Felt like talking to a wall with emojis. Nobody should need three chats for one obvious answer
2 September 2026
Unprompted review
The casino app loads in 2 seconds
The casino app loads in 2 seconds, everything behind it is slow.
31 August 2026
Unprompted review
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