Won’t lie, slots can eat, but withdrawals always processed
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Sometimes just spin low bets watching TV, pretty relaxing.
The support ticket says "waiting for player" even though I uploaded the profile document yesterday. I checked twice, same file, same status, no clear next step. The account page gave me nothing... See more
joined after friend's suggestion mainly for bonus, stayed longer
Company details
Written by the company
Top Deal 🎯 Boosted welcome bonus
Contact info
United Kingdom
- amberteacottage.click
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Yesterday evening
Yesterday evening, I attempted to withdraw 27. The payment area showed one minimum first, then the final screen switched it. That is a messy place to discover a new rule. I ended up checking the identical screen again afterwards.
The live chat agent was polite enough
The live chat agent was polite enough. Still, they asked me to repeat information from the previous message instead of reading the thread..
KYC upload on cracked Samsung
KYC upload on cracked Samsung; login looped three times after 6 minutes and opened a stale balance. Casino page hid the failed payment note at Sat 8:38. great
8/10 for opening games
8/10 for opening games, 3/10 for explaining anything afterwards. The moment I needed account details, every page became a little puzzle. The issue stayed unresolved in the history.
Live Blackjack loaded the video but not…
Live Blackjack loaded the video but not the controls.
Then a grey unavailable message replaced the game. Don't show a game like it is playable if it isn't.
That is the kind of basic information that should be obvious.
i only used a small amount
i only used a small amount, yet the game reloaded in the middle of a spin. The acount area didnt provide any useful context.
Game history shows the stake and the…
Game history shows the stake and the outcome but not the game version, so when a slot gets swapped for a different build you cannot tell which one you played. Raised it as case 40318 and got told the history is for reference only.
Ticket #75724
Ticket #75724; the answer after 7 minutes answered without checking the round ID. Casino page gave no clear reason after 19 minutes. The account page left the time blank.
Browser reload ruined the round again.
My account message centre showed ticket…
My account message centre showed ticket #22109 as solved. The actual issue, a missing bonus balance, was still sitting there untouched the next morning
Verification requested the same photo…
Verification requested the same photo ID for the third time during lunch
Login code arrived late twice
Login code arrived late twice, then the page said the first code was expired. I was already on my second coffee by the time I got in. The account page gave me nothing clearer. Support still had the same old note afterwards
claimed a bonus on the sunday morning…
claimed a bonus on the sunday morning with the radio on and did not realise until the tuesday that using a bank transfer to deposit makes you ineligible for it. the money went in, the bonus never did, and no message said why
Deposit screen Fri 23:26
Deposit screen Fri 23:26; fullscreen closed after case 54945 and reset the stake before the next spin. Bonus screen contradicted the cashier after I checked contact form.
withdrawl pending five days!
The promotion banner said x25 wagering…
The promotion banner said x25 wagering before I deposited.
After activation, the bonus screen displayed x45 and Live Roulette only counted 5%. That isn't a small detail. The account screen didn't make anything any clearer
Payout #20902
Payout #20902: my bank app had nothing while the receipt on old iPhone SE said paid. Lobby notice left the old status in history at Thu 23:50. Support never explained the change.
The cashier says no fee until the last…
The cashier says no fee until the last confirmation screen. If there is a fee, show it before I type all the details.
Lobby looed misleading again
Nora said my documents were approved
Nora said my documents were approved. After that, the upload bar hit 100% then returned to zero. the unclear status was the actual problem. I was only trying to sort a small account issue.. That is exactly the sort of basic detail that should be clear.
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