AmberApp Reviews 74

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I have been doing bitcoin for about over 8 years or different Crypto Exchanges and Apps including some BIG name ones . The level of patience and courtesy I have never experienced before setting up an... See more

Rated 5 out of 5 stars

As a lazy trader. I usually lock in, save and forget, and over time as things change sometimes I miss out on deals or the market changes, the app updates are logical and practical and it’s so eas... See more

Rated 5 out of 5 stars

I've been a passive holder in Amber for many years. Only recently have I begun to withdrawn funds. It's been relatively straightforward and pain free. Any questions or issues were promptly addressed... See more

Rated 1 out of 5 stars

I hate bagging aussie companies but this company needs to address their support as it goes missing when things get rough. Took 7 days to get a bitcoin transaction done and I lost significant money. Be... See more

Company details

  1. Investment Service

Written by the company

The best sat stacking app on Earth. AmberApp makes it easy for you to study and learn, buy and self-custody your Bitcoin every day.


Contact info

You should know

4.4

Excellent

TrustScore 4.5 out of 5

74 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Study Bitcoin NOT crypto

It's great to see an Australian company so knowledgeable on bitcoin and providing such a fantastic app.

I have set up my two daughters on a DCA recurring buy for their future (via the Amber app) and the process was very smooth. The customer service has also been outstanding to date.

I would encourage people to study monetary history and the issues with the fiat money system, and why bitcoin is the best savings technology ever created.

It takes some time and effort to do so, but it is well worth it for your future self.

Amber's knowledge section has great explainers on why people should look at bitcoin and bitcoin only.

Sadly the fiat money supply has been increasing at over 7% per year since the Nixon shock in 1971. This money printing is silently robbing punters of their purchasing power, and funding wars the public did not consent to or vote on.

Bitcoin is an escape hatch that will help the average person maintain their financial and personal sovereignty into the future.

I am delighted to see an Australian company who understands this and is focusing only on Bitcoin, not crypto. In addition, the app is very slick and user-friendly - it was an absolutely seamless experience to set up a profile and link a bank account.

Would highly recommend.

30 July 2025
Unprompted review
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Reply from AmberApp

Thank you so much for this thoughtful and articulate review, Joe!

It means a lot to hear you’ve set up your daughters with a daily DCA for their future . That’s the kind of long-term thinking Bitcoin inspires, and we’re honoured Amber could be a part of that.

We completely agree: studying monetary history is the unlock. Once you see the deeper issues with fiat, Bitcoin clicks into place as the only serious alternative. We’ll keep doing our part to make it easy, educational, and accessible for Aussie families to stack sats with confidence.

Appreciate your kind words about the experience and our team, we’re just getting started.

The AmberApp Team

Rated 5 out of 5 stars

Great app wonderful support and very…

Great app wonderful support and very easy to navigate through the app

23 July 2025
Unprompted review
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Reply from AmberApp

Thanks so much for the kind words, Neil!

We’re stoked to hear you’re finding AmberApp easy to use and the support helpful. If there’s ever anything more we can do to help you, we’re only a message away 🙏

The AmberApp Team

Rated 5 out of 5 stars

When I need to buy BTC with fiat money

When I need to buy BTC with fiat money, Amber is one of those apps I trust to make that transaction possible. Easy to use and safe. Customer support is always there, friendly and helpful.

20 July 2025
Unprompted review
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Reply from AmberApp

Thanks so much for the kind words, Boaz! We’re stoked to hear AmberApp has been a trusted part of your Bitcoin journey. Easy, safe, and supported... that’s exactly what we aim for. Appreciate you stacking with us! 🚀
The Amber Team

Rated 5 out of 5 stars

Excellent app for stacking Sats

Excellent app for buying bitcoin in Australia - easy to use, great knowledge base topics within the app along with a responsive and genuinely helpful team working in the background.
I can’t wait to (one day) use the Amber Lightning wallet as well in real life when Bitcoin adoption fiiiiinally takes off in Australia!

21 May 2025
Unprompted review
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Reply from AmberApp

Thanks so much, Kathryn — we’re stoked to hear you’ve had a great experience with AmberApp! We put a lot of care into making Bitcoin simple, safe, and sovereign for Aussies, and it means a lot to hear that reflected back.

We’re right there with you… can’t wait for the day Lightning goes mainstream in Australia ⚡️💥 Until then, we’ll keep building!

Rated 5 out of 5 stars

Trusted advice from the AmberApp team.

Nathan and the team at AmberApp are supportive, friendly and responsive. They understand the best way to manage Bitcoin. I would strongly recommend them.

17 March 2025
Unprompted review
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Reply from AmberApp

Hi Dolores,

Thank you for the kind words! We’re passionate about helping people navigate Bitcoin with confidence, and it means a lot to hear that you’ve had a great experience with our team.

If you ever need anything, we’re always here to help.

Keep stacking and stay sovereign! 🚀
The Amber Team

Rated 5 out of 5 stars

Amber review

Easy app to navigate with great service from associates . Happy to share advice and easy support for help when needed for new users.

23 January 2025
Unprompted review
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Reply from AmberApp

Hi Christian,

Thank you for your great review! We’re delighted to hear you found the app easy to navigate and that our team provided helpful support. Making Bitcoin simple and accessible is what we’re all about, and it’s fantastic to know we’ve delivered that experience for you. If you ever need assistance, we’re always here to help!

Happy stacking! ⚡
The Amber Team

Rated 5 out of 5 stars

Superb

Superb! I'd give them 10 Stars if I could, seriously. Always go above & beyond, carefully guiding, checking and checking again to ensure seamless positive & delightful experience.
Recommend to my friends...anybody really, in Aus particularly.
Go Amber!

11 December 2024
Unprompted review
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Reply from AmberApp

Hi there,

Wow, 10 stars – we’re beyond grateful for your amazing review! ⭐✨ Your kind words about our service and attention to detail mean the world to us. Thank you for recommending us to your friends and spreading the word about AmberApp in Australia. 🇦🇺

We’re here to keep supporting you on your Bitcoin journey. Go AmberApp indeed! 🚀⚡
The AmberApp Team

Rated 5 out of 5 stars

Security and great service

These guys are switched on and efficient. Customer service is A1, helpdesk and contact forms are answered quickly, the platform is easy to use and they only deal in Bitcoin. Security of cold storage, this is the platform you can rely on when investing in BTC.

24 November 2024
Unprompted review
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Reply from AmberApp

Hi Michael,

We truly appreciate your fantastic feedback! 🙌 It’s great to hear you value our focus on Bitcoin, cold storage security, and the ease of buying bitcoin 🛡️ Ensuring a smooth and reliable platform for Bitcoin enthusiasts like you is what we’re all about.

Thank you for choosing AmberApp. We’re here whenever you need us! 💬
The AmberApp Team

Rated 5 out of 5 stars

They are very helpful

They are very helpful
I found the security aspects very helpful in setting up.

26 November 2024
Unprompted review
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Reply from AmberApp

Hi Steven,

Thank you for your kind words! 😊 We're delighted you found our security features helpful during setup. Ensuring you have a secure 🔒 and seamless experience is our top priority. If you ever need assistance or have questions, our team is always here to help.

Happy stacking! ⚡
The AmberApp Team

Rated 5 out of 5 stars

great experience

I had a very good experience dealing with AmberLabs, and have complete confidence in the integrity and care they bring to their work.

5 August 2024
Unprompted review
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Reply from AmberApp

Thank you so much for your kind words! Helping one navigate their way on their Bitcoin journey is what we live for. We're thrilled to know you had a great experience, happy staking!

Rated 4 out of 5 stars

App is a but slow

App is a bit slow but their dev team are working hard on version 2 of the app to optimise the performance and usability.

Experienced an issue recently where their app was down but I was assured it was just a small issue with their wholesale liquidity provider and was resolved quickly.

Looking forward to to when they expand their support coverage.

As an Amber Black user I am mostly happy but would be good if they can update their customers if any of their thresholds change for Bitcoin withdrawals. They recently changed their threshold from 2 million sats to 5 million sats so had to pay the bitcoin network fee where previously i didnt.

Thanks
Brian.

1 March 2024
Unprompted review
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Reply from AmberApp

Thanks for your valuable feedback. We're committed to improving the app performance and appreciate your patience. Apologies for any inconvenience during the recent downtime. We'll ensure better communication with clients going forward. Your support means a lot.

Thanks,
Team AmberApp🚀

Rated 5 out of 5 stars

User friendly app and good customer service

I started using Amber a few years ago. Great app and service . I've used most features , like Amber Black, schedules for stacking etc etc. ive moved AUD to BTC and back and have recently moved BTC from Amber to my hardware wallet. I feel I've tested the service end to end now. Can't fault it. Any time I've needed help I've sent a message on chat and have had someone come back to me with clear answers. Simple and user friendly app, backed up by good customer service.

17 February 2024
Unprompted review
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Reply from AmberApp

Thank you for your glowing review! We're thrilled to hear that you've enjoyed using AmberApp and that customer service have met your expectations. Your satisfaction is our priority, and we're here to assist you whenever you need us. Keep stacking those sats with AmberApp! 🚀

Rated 5 out of 5 stars

I have always found the support from…

I have always found the support from Amber app fast and helpful.
I would highly recommend anyone on their crypto journey to use Amber App.

13 February 2024
Unprompted review
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Reply from AmberApp

We appreciate your recommendation! Providing fast and helpful support is integral to our mission at AmberApp. We're glad to have been able to support you on your Bitcoin journey, and we're here for you whenever you need assistance. Thank you for choosing AmberApp!

Rated 5 out of 5 stars

The team at Amber have been very quick…

The team at Amber have been very quick with their responses and walked me through my technical enquiry. Not everyone has the same technical skills and these guys showed respect to my limited understanding and helped me out. Great team!

24 January 2024
Unprompted review
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Reply from AmberApp

Thank you for your kind words! We're committed to providing support that's respectful and tailored to your needs. We're here to simplify the complexities of Bitcoin for you. If you ever have more questions or need further assistance, don't hesitate to reach out. We appreciate your support!

Rated 5 out of 5 stars

Great App for stacking sats 😃

I've been using AmberApp for over 6 months now to stack sats and it's been a great experience.
Any issues have been quickly resolved by the support staff.
Very impressed and easy to use to convert fiat to sats and then send to my hardware wallet. Would highly recommend 😃

5 February 2024
Unprompted review
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Reply from AmberApp

We're thrilled to hear that you've had a great experience stacking sats with AmberApp! Your satisfaction is our priority, and we're glad that any issues you encountered were quickly resolved by our support staff. We'll continue to make managing your holdings as easy and seamless as possible. Keep stacking those sats with AmberApp! 🚀

Rated 5 out of 5 stars

I did not know much about bitcoin and…

I did not know much about bitcoin and came across Amber App! I found the app to be really simple to use and I love that I can buy bitcoin at the touch of a button. Customer service team was really insightful and pleasant to deal with.

3 February 2024
Unprompted review
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Reply from AmberApp

We're delighted to have played a part in your journey into the world of Bitcoin! Making Bitcoin accessible and easy to understand is at the core of what we do at AmberApp. We're grateful for your positive feedback about our app and customer service team. We'll continue to provide insightful support whenever you need it. Thank you for choosing AmberApp! 🧡

Rated 5 out of 5 stars

Gold star for Amber's customer support

Can't fault Amber's customer support team! I initially had a few small issues when using the app, but the support team were fantastic in helping - quick to respond, friendly and genuinely helpful. I was assisted mainly by Paul who was so diligent and responsive, highly recommend!
I like that Amber is Bitcoin only too and you can very easily use the interface, deposit funds and set up a DCA :)

2 February 2024
Unprompted review
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Reply from AmberApp

Thank you for the glowing review! Providing exceptional customer support is paramount to us at AmberApp, and we're thrilled that you had a positive experience with our team. We're committed to addressing any issues promptly and ensuring a smooth experience with our app. Your recommendation means a lot to us, and we're here to assist you whenever you need us. Thank you for choosing AmberApp!

Rated 5 out of 5 stars

The team at Amber App are doing amazing…

The team at Amber App are doing amazing work!! Always extremely helpful and I recommend to everyone I know!

2 February 2024
Unprompted review
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Reply from AmberApp

Thank you for your enthusiastic recommendation! We're thrilled to hear that you find our team helpful and that you're spreading the word about AmberApp. Your support means a lot to us, and we'll continue to strive for excellence in providing a seamless experience for everyone. Thank you for choosing AmberApp and for your ongoing support! 🚀

Rated 5 out of 5 stars

Easy app to navigate with safe and…

Easy app to navigate with safe and secure model. Easy to deal with customer service.

1 February 2024
Unprompted review
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Reply from AmberApp

We appreciate your feedback! Making our app easy to navigate and ensuring security are top priorities for us. We're glad to hear that you found it easy to deal with our customer service team. We're here to assist you whenever you need us. Thank you for choosing AmberApp! 🚀

Rated 5 out of 5 stars

Set and forget

Had issues purchasing though the big exchanges as my bank has deemed it to risky to allow purchases with the amount of fraudulent transactions occurring. Enter Amber App. Quick and easily to get set up and verified. Can set up a funds transfer through my banking app to automatically deposit a set amount each week. Perfect for me as a set-and-forget. Also shout out to the Tech team who helped me with all my queries along the way as I’m new to this. Let’s make some gains

30 January 2024
Unprompted review
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Reply from AmberApp

Thank you for sharing your experience! We understand the challenges some users face with traditional exchanges, and we're glad that AmberApp could provide a solution for you. Our app is designed to make investing in Bitcoin hassle-free, and we're delighted that it's been a perfect fit for you. We're here to support you on your journey. Thank you for choosing AmberApp! 🚀

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