I try to avoid Marketplace but use it when the item is not available from Amazon and I need it quickly. However, despite using Prime next day delivery, items are not arriving when promised and Amazon... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Amazon is a good place to shop when everything goes well. HOWEVER, when it doesn't it is truly awful. Amazon's processes ensure that it is difficult to receive a refund, even when you still haven't re... See more
Bought from Amazon and the product was delivered but had suffered damage in transit and leaked over 50% of the materials. Tried to raise a refund request on Amazon but informed that Amazon Marketp... See more
The seller - Eson Direct - sent the wrong products. They said it was the fault of their despatcher but further investigation revealed they were out of stock of the ordered product. So I tried to retur... See more
Order here you're not dealing with…
Order here you're not dealing with Amazon --this site is nothing to do with Amazon at all and you will get no help from Amazon when you have a problem.
Not at all a recommended site to deal with, cost me double my order invoice price--and no help with a refund as Amazon gave my bank details to a Chinese company without my authorisation and they refuse top credit me.
Amazon can provide a convenient shopping experience, but beware of...
Amazon can provide a convenient shopping experience and sellers products are reliable based on my current experience.
However, just beware of Amazon's purchasing account, its designed in a way were its very easy to knock a tab by accident and before you know it; your signed up to Amazon Prime for which your charged £7.99 amonth or even Amazon's professional sellers account, were £30 has been previously debited from my account and after spending 3 hours in total, on the phone to foreign people i couldnt understand over 2 days, i had to lodge an unauthorized payment transaction with my bank to get it back!
This has happened to 2, other people i know aswell, so just be aware!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








