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Rated 1 out of 5 stars

Just had an email saying that from 5th Feb 2024 prime video are adding adverts to their viewing unless i wa.t to pay extra ,well the reason I pay for prime is so i can watch ad free so I will be canc... See more

Rated 1 out of 5 stars

Absolutly "0" stars I ordered A impact wrench through amazon--everything went through fine- Was sent e-mail with order# and expected delivery dates. So basically a week later I go to my amazon acc... See more

Rated 2 out of 5 stars

Amazon is the top dog for online sales for any seller however there is a lot of changes at Amazon which changes the option for the seller to work with Amazon like placing handcuffs on the hands of th... See more

Rated 5 out of 5 stars

It is always a pleasure to shop on Amazon Com. I feel like they stand behind their products. If you are not satisfied with the item, they will immediately process your refund. No hassels! Plus t... See more

Company details

  1. Electronics Store
  2. Online Marketplace

Information provided by various external sources

Online shopping from the earth's biggest selection of books, magazines, music, DVDs, videos, electronics, computers, software, apparel & accessories, shoes, jewelry, tools & hardware, housewares, furniture, sporting goods, beauty & personal care, broadband & dsl, gourmet food & just about anything else.


Contact info

1.9

Poor

TrustScore 2 out of 5

33 reviews

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1-star

No history of asking for reviews

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1.9

All reviews

(33)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Amazon drivers cause trouble for customers

I give one star because of the drivers of Amazon
Most of drivers don’t know English ,they can’t read even afew words note on the door..I have a little boy at home and 2 dogs ..if anyone knock the door dogs start barking and my little boy jumps from sleeping..and becomes in bad mood so I put a large font note back of the door and mentioned all drivers that don’t knock the door just put the parcel back if the door ..
But unfortunately most of Amazon driver knock the door ..oh my God..
Afew times I contacted Amazon customer service to ask drivers no knock the door but they still continue knocking the door and my little boy jump from sleeping..
I really really begging Amazon don’t give job to the drivers that don’t know English .,they cause trouble for your customers..

6 September 2025
Unprompted review
Rated 1 out of 5 stars

ALL ORDERS MISSING

I tried to sign into my account to check on the status of an order; and it was not there. When I was able to get in after changing my password all of my orders were DELETED! The company is no longer a trustworthy company. It is a rip off and SCAM ONLY!

10 June 2025
Unprompted review
Rated 1 out of 5 stars

Cancel prime

Just had an email saying that from 5th Feb 2024 prime video are adding adverts to their viewing unless i wa.t to pay extra ,well the reason I pay for prime is so i can watch ad free so I will be cancelling . Why after all these years are you changing this , just money grabbing , shameful

3 January 2024
Unprompted review
Rated 1 out of 5 stars

Case of the missing sheets

I ordered 2 sets of sheets and only 1 can't to my address. The other went to my neighbor. The picture of the package was clearly not my door. The didn't care, they said it was delivered in the right geographical area. Does that even make sense ? yeah, of course same area, it was my neighbor!
No refund or be set. So I are the 45.00 for the sheets I bought bc they were delivered wrong. I wish Jeff, they guy who owns Amazon would no about this. I don't think he would like it either. I saved up for those sheets as I am on a fixed income and this really really disappointed me. As far as I'm concerned, that's completely wrong of them ! I should have been sent another set

8 August 2022
Unprompted review
Rated 1 out of 5 stars

I returned 2 broken items I had…

I returned 2 broken items I had purchased and they kicked me off their site and kept my money you would think all the money this man has you would get your money back and not be treated this way. It's not my fault the products were broke I received them that way

23 November 2021
Unprompted review
Rated 1 out of 5 stars

Amazon customer service non-existant

After receiving an equipment loan for our business, we spent $10,000 on Amazon. The lender was unable to respond to a charge made on the card we were given to make the purchases and the credit card company canceled the card.

Amazon immediately rebilled my personal Amazon account and personal credit cards for all purchases. They received all of their money then canceled my account and my Prime Membership without my authorization.

I called customer service 12 times and spent about 4 hours on hold. I was never able to speak to anyone who could resolve my issue and was lied to 12 times that a specialist would call me back within 24 hours. No one ever called. All I received was automated emails with incorrect information. To make matters worse, there was no way to access my account to create a ticket or get any support online because my account was "locked " due to suspicious activity...another lie.

It's now been 17 days without a call back and no way to contact any support, no way to restore my account.

I don't care if Amazon is the largest online retailer in the world, I have no plans to ever buy from them again and will buy all of our business equipment from other vendors.

Worst customer service experience I have ever encountered.

28 July 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. Great service and if you ever need to return something they are excellent

13 January 2021
Unprompted review
Rated 2 out of 5 stars

Amazon is the top dog for online sales…

Amazon is the top dog for online sales for any seller however there is a lot of changes at Amazon which changes the option for the seller to work with Amazon like placing handcuffs on the hands of the seller. I feel Amazon is going in the direction of deleting all sellers one by one and keeping only the brands owner to sell. So if you manufacture Johnson baby powder, you can sell it but if you buy it and want to sell you are not allowed to sell it and this is happening like crazy. The whole atmosphere of brands going in this direction is a HUGE deal for sellers.
There is not a lot of protection for sells on Amazon but I receive good support because I have complained about about practices. It is scary and I hope we can ride this change like all the others to make our income as we once had.

23 October 2019
Unprompted review
Rated 5 out of 5 stars

Amazon is a very trustworthy company.

It is always a pleasure to shop on Amazon
Com. I feel like they stand behind their products. If you are not satisfied with the item, they will immediately process your refund. No hassels! Plus the item always arrives when promised. Thank you Amazon...it is a pleasure shopping with you.

1 February 2014
Unprompted review

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