AMA Waste Reviews 

2,506
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers had a great experience with this company. Many customers consistently praise the efficient and prompt service, noting that deliveries and collections are often handled smoothly. Reviewers frequently highlight the staff for their helpfulness, friendly demeanor, and professional approach, often going above and beyond. However, some customers also noted issues with delivery services, such as occasional delays or skips being placed in inconvenient locations, and expressed concerns about unexpected additional charges. A few other people also felt that collection requests were not always fulfilled promptly as agreed, leading to frustration with unresolved situations.

What people talk about most

Service

People report positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their efficiency, friendliness, and... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers reporting quick and on-time... See more

Price

Reviewers mention ambiguous feedback about price, with many customers reporting reasonable, good, and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Skip Hire did not start smoothly due to issues with the transport department, however, Soukaina took ownership of the transport issue and went above and beyond to get delivery and collection exactly w... See more

Rated 4 out of 5 stars

Efficient …would have been 5 stars but skip was placed with its edge on a neighbours drive rather than fully placed on ours

Rated 5 out of 5 stars

As a drylining company we use skips on a weekly basis. Sarah looks after us , she is always professional and very knowledgeable in her role. a great communicator let us know when skips are going out a... See more


Company details

  1. House Clearance Service

Written by the company

AMA offer a comprehensive range of waste services across the UK, and specialise in helping our customers to gain the on-site assistance that they need at a price they can afford. Our range of waste services encompasses a variety of different aspects, from skip hire to site clearance, whilst we can also supply muckaway services such as grab lorries and tipper lorries to help dispose. Whatever your budget and requirements, rest assured that AMA can provide a solution - supported by our network of depots across the UK and the expertise of our large, experienced team.


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.1

All reviews

(2,506)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Late collection

We arrange for the skip to be collected on Monday, and it was collected on Tuesday. when we pointed this out to the collector he just shrugged has shoulders

29 November 2024
AMA Waste logo

Reply from AMA Waste

Hello Jason,

Thank you for taking the time to leave a review.

We apologise that you had a negative experience with us, if you would like to discuss this further please contact info@amawaste.co.uk.

Thanks AMA Waste.

Rated 1 out of 5 stars

Invoice stated that the skip was to be…

Invoice stated that the skip was to be delivered to Scotland although we live 200 miles south! If we hadn’t checked the invoice we wouldn’t have known. Had paid a lot of money over £300. However, to be fair the refund was instigated satisfactorily.

27 November 2024
AMA Waste logo

Reply from AMA Waste

Hello Graham,

Thank you for taking the time to leave a review.

We apologise that there was an issue, however am pleased to hear that there was a swift resolution.

We hope to work with you again in the future.

Thanks AMA Waste.

Rated 5 out of 5 stars

Great skip hire company - good value

Great skip hire company
Ordered short notice and skip was with me following day. Delivered by a very skilled driver who had to be precise loading into garden. Uplift no trouble again and another lovely driver who arrived within timescale given
Would defo recommend

26 November 2024
Rated 5 out of 5 stars

Very good skip hire experience - thank you.

I hired a skip from AMA Waste and was very pleased with every aspect of delivery and collection. The driver was friendly and efficient and his vehicle spotless and appeared well maintained. AMA Waste would certainly be my first choice if and when I need to hire a skip in the future.

14 November 2024
Rated 5 out of 5 stars

Very good

Very good, very efficient on delivery and very thorough with the what’s allowed and what’s not allowed in the skip.

Highly recommend.

12 November 2024

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