amana Reviews 

124
•
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently point out that the trading application provides a very smooth and intuitive interface, which prevents confusion and helps beginners start their investment journey easily. People also enjoy how fast the software operates during periods of high market volatility and appreciate the informative guidance provided through helpful videos. However, some people mentioned dealing with significant challenges regarding the withdrawal process, noting that getting money out can take many days or feel complicated. Some reviewers were not happy with the customer support team, describing instances where assistance felt completely unhelpful or unresponsive when technical problems occurred unexpectedly.

What people talk about most

Application

Reviewers express mixed feelings regarding the application, as opinions are heavily divided on its... See more

Payment

People report negative experiences with payment, highlighting frustration over delayed payouts, unreceived... See more

User experience

Consumers find user experience to be positive, highlighting the direct and user-friendly interface that... See more

Customer service

Customers consistently note negative experiences with customer service, reporting that support is horrible,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I tried other apps before settling for amana and thats mainly due to : - Direct ,User friendly Interface ; a lot of other apps cram u you up with way too many options that you get lost or forget... See more

Company replied

Rated 4 out of 5 stars

It's my second year of trading at Amana.they are professional in the industry of financial markets.their software is fast in high volatility....and they pay on time.

Company replied

Rated 4 out of 5 stars

Apps is getting better by time ,when i started few months ago there was lagging , withdraw process was time consuming , now is much better 👍

Company replied


Company details

  1. Finance Broker
  2. Financial Institution
  3. Gold and Silver Trading Company
  4. Non-Bank Financial Service

Written by the company

We're a Dubai-based leading MENA neo-broker building a community. We always prioritize easy, affordable access to financial markets and are transparent about our costs and fees. Our trading app offers 5,500+ commission-free assets spanning global and regional markets.  Guided by transparency, access, and customer focus, amana is more than a trading platform. We champion financial empowerment and education for everyone in the MENA region and beyond.


Contact info

3.6

Average

TrustScore 3.5 out of 5

124 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 69% of negative reviews

Typically takes over 1 month to reply

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3.6

All reviews

(124)

58 reviews in the last 12 months

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Rated 1 out of 5 stars

Transferred money from my local bank…

Transferred money from my local bank account, almost one week but not seen in my Amana account
They claim 24 hrs help but don’t believe see the attached screenshot , trying since yesterday to get answer/ help but nothing .
Don’t bother about clients time / stress
Help line sucks - BE CAREGUL BEFORE YOU COMMIT MONEY TO AMANA 😢

15 December 2024
Unprompted review
amana logo

Reply from amana

We’re sorry to hear about the delay with your bank transfer and the difficulties you experienced while trying to reach our support team. We understand how frustrating and stressful it can be when funds have not yet been reflected in your account and you are unable to receive a timely update.
Kindly contact us at support@amana.app or T: +971 4 276 9525 and provide your registered email address along with the transfer details and proof of payment. Our team will review the transaction status and assist you with the necessary follow-up.

Rated 5 out of 5 stars

Good Trading Platform!

Good Trading Platform!
I haven't encountered any problem with Amana. The app is easy to use, the support is always available and i have received my withdrawals on time. Will continue using the App.

7 August 2024
amana logo

Reply from amana

Thank you for your wonderful feedback! We’re very happy to hear that you had an excellent experience with amana. We truly appreciate your trust and support. We’ll keep improving our services and introducing new features to make your experience even better. We look forward to continuing to provide you with a smooth and seamless experience. Happy trading!

Rated 4 out of 5 stars

Love the app

Love the app, I feel like i can trust it.
They also put me in touch with an amazing account manager, Lamia, who helps me with any questions i have around Amana

22 August 2024
Unprompted review
amana logo

Reply from amana

Thank you for your wonderful feedback! We’re very happy to hear that you had an excellent experience with amana. We truly appreciate your trust and support. We’ll keep improving our services and introducing new features to make your experience even better. We look forward to continuing to provide you with a smooth and seamless experience. Happy trading!

Rated 3 out of 5 stars

Avoid transferring funds through credit…

Avoid transferring funds through credit card in UAE, as such transactions are treated as credit card cash advance and there are very high charges levied by the bank.

27 July 2024
Unprompted review
amana logo

Reply from amana

Thank you for sharing your feedback. We understand your concern regarding card-related charges. Please note that amana does not charge any withdrawal fees. However, some fees may be applied by your card issuer or bank and can vary depending on the payment method used. If you need any assistance, please contact us at support@amana.app and our team will be happy to help.

Rated 1 out of 5 stars

My money is not withdrawing, No customer service

I applied for a withdrawal request from 2 weeks and it’s still pending for approval even tho they are saying it take a maximum of 7 working days. I also tried to contact them in the support chat cuz that’s the only way and an AI started asking me questions and when I asked for a customer service representative It said I should wait in the chat I waited for about 2 hours and got no reply no one answered and not even an email to follow up my issue even tho I did write my issue in the chat, I think I’m going to have to just report them to the DFSA.

8 July 2024
Unprompted review
Rated 1 out of 5 stars

You can't access your money

Your money is not kept within the company accounts and they are closing their affiliate in Lebanon and wants to give back you money but you can't withdraw your account from the Bank. So be very cautious.

17 February 2022
Unprompted review
Rated 1 out of 5 stars

amana capital exchange

amana capital exchange

amana capital exchange, what a rip!
amana capital .. has decided to deliberately withhold gifted songbird tokens that are being distributed only because I chose to store my amana capital there costing my original purchase as well as selling costs, now they are keeping my inheritance because why?? Because they can?? Well they just lost my 200k a year in trading safemoon exchange will be here soon enough. You guys amana capital capital and thesaru wealth recovery, save me from scam will reap what you sew..

29 September 2021
Unprompted review
Rated 1 out of 5 stars

I DO NOT RECOMMEND!

I DO NOT RECOMMEND!
I DO NOT RECOMMEND!
Didn't have a good experience with them, had to reach out for assistance before I could get my money out. It was professionals at the company Thesaruwealthrecovery.com , that helped me get out all my money

16 September 2021
Unprompted review
Rated 1 out of 5 stars

Please keep away from this company

Please keep away from this company
Please keep away from this company, it's another fruadulent platform. i was their prey, until i communicated with thesaruwealthrecovery.com for assistance. if you are a victim too, you can report to them

15 September 2021
Unprompted review
Rated 1 out of 5 stars

Scam broker which breach his own…

Scam broker which breach his own execution policy rules and execute limit orders with negative Slippage. Support staff which are underqualificated to understand how execution of limit orders should work. Will report them to FCA!

19 August 2021
Unprompted review
Rated 1 out of 5 stars

Guys be aware that amana capital is a…

Guys be aware that amana capital is a market maker. They trade against you, plus the slippage is unbelievable. The chart is different if you compare it with other decent brokers... i was lucky i got the chance to get some of my money back after i reported to swiftrecoveryus, they have had many successful cases resolved against amana capital.

15 April 2020
Unprompted review
Rated 1 out of 5 stars

Stay away of them ,if you approached…

Stay away of them ,if you approached them they will get all your money in any case , from fake orders submitted till disconnecting customers from their trading servers , I don't know how regularities are leaving them operating

2 March 2020
Unprompted review
Show reviews in all languages. (124 reviews)

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