Alza sells broken products, the "Good as new" products are a scam. This is the scenario, you buy something it's broken, you have two choices, return it or take warranty. Returning gives you the m... See more
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See what reviewers are saying
I not just bought, but paid almost double price in Hungary for CC-9011210-WW case and CW-9060048-WW cooler at Alza.hu and now I cannot use them, because a $3 value part (CW-8960091) is missing and I... See more
Company replied
Terrible experience in CZ... I purchased a product "BOSE smart speaker 500" which was not working fine from day one. Despite of my many claims, still no resolution after 5 months, even with extended i... See more
Company replied
Instant shipment and delivery within few days although the package had to make its way from Czech republic to France. I don't know what else to comment except that ordering here just works and thats w... See more
After buying a product from Alzashop …
After buying a product from Alzashop and reading the reviews here, I became a bit skeptical.But everything was fine, delivery was prompt and responses were adequate. Irresistible prices and product availability makes the site stand apart.Recommended!
Perfect
First time I bought from Alza and I'm incredibly satisfied. The package was perfectly wrapped and shipment to Romania was exactly on time.
Broken monitor
They sent me a broken monitor and won't resolve the issue, they are stalling for 20 days, saying they will send courier but nothing. If I send them monitor they will probbably say that they haven't received it same as they did to other people.
Update 1:
Alzashop sent GLS to pick up package I will report when new monitor comes.
Update 2:
Got a refund
Great customer service and good prices
Great customer service and good prices. I ordered a scanner from them and it came really fast. Thanks!
Extremlly fast delivery , awesome original items
All produckts are in original package and extremlly fast delivered ( in only 2 days). My recomendations for purchesing in this Store.
Fast delivery
Fast delivery, perfectly secured package. Great first experience in this webshop, you got another customer :).
Fast delivery
Fast delivery and affordable delivery costs. I missed only tracking possibility.
They were the cheapest by far
They were the cheapest by far, hardly surprising when I ordered a £700 electronic item and then they delivered a £100 BBQ!! Alza advised it was the delivery company that was at fault, but can't see that as my item didn't arrive at all. Fortunately paid via PayPal, delaying payment until goods were, or in this case NOT received.
They promised me a new item would be dispatched, but nothing. Beware, if it looks too good to be true, it probably is!!
Obviously, if they have a change of mind and contact me to send what I ordered, I'll update this accordingly, until then, my advice is to stay clear!

Reply from Alzashop
I ordered a Delonghi Coffee Maker from …
I ordered a Delonghi Coffee Maker from the website which used the manufactures pictures and information and the product had different filters, not crema filters as illustrated. Alzashop investigated within the company, and then the manufacturer and concluded to give me full refund and arranged pickup. So I would use the company again and recommend Alzashop to anyone.
Mel Lyons
This is exactly the service everyone should receive.
This was my first purchase from this company and I was put off initially by the problem my order had. But I must stress that was my first and only problem I had.
The complaints department delt straight away with my problem. This is the way to treat customers, they were polite, expert , and swift to resolve my concerns. I am very happy and impressed by this shop and will definitely recommend them to all my friends.
Once again thank you so much.
Nothing to say about the company and …
Nothing to say about the company and their service after sales.
Just I was not satisfied with delivery by DPD
good product and very fast delivery
Good customer Service?
Good customer Service,
Fast delivery.
The Noting e-mail came partly in an inappropriate language.
Not in Hungarian nor in English.
"Tisztelt Vásárlónk!
Vaše zboží práve pristálo na üzlet na adrese 1065 Budapest, Bajcsy-Zsilinszky út 19/b :) a bude na Vás cekat po dobu 4 nap.
"
Very good shop
Very good shop. The whole process went very well and my good was delivered on time, the day foreseen by the shop. Bravo!
Very fast delivery
Very fast delivery, good packaging and affordable prices!
Alzashop - buy with confidence!!
Good customer support and overall very smooth transaction. Amazing price for purchased item. Would definitely recommend!
All great ,fast shipping and great …
Everything was perfect, fast shipping and great price, products are way cheaper than my country.
They have my recommendation.
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