Alvexo 

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Rated 1 out of 5 stars

Don't even bother creating an account as you will start getting cold called very aggressively as soon as you sign up, you'll be approached by a team of very pushy salespeople trying to get y... See more

Company replied

Rated 1 out of 5 stars

DON'T DEAL WITH ALVEXO BIG scam Unprofessional team Misleading/ manibulating information If you are dealing with Mohamad Wattad you are at high risk to lose all your money !!! They st... See more

Company replied

Rated 3 out of 5 stars

OK, so 4 months of trading indices and shares with this broker and here are my conclusions.... Pros- Reliability and fairness. platform is user friendly and works well, lots of assets to choo... See more

Company replied

Rated 4 out of 5 stars

It’s a pity that the broker doesn’t provide some of the most habitual trading platforms. However, I am still enjoying the custom web trade quite as much. I think for newcomers in the forex industr... See more

Company replied

Company details

  1. Currency Exchange Service

About Alvexo

Information provided by various external sources

Alvexo is a Regulated Global Investments Brokerage. We specialize in global financial markets and enhance the trading experience of our customers by utilizing leading trading systems.

Founded by a team of industry veterans, we empower the knowledge of our users with regular news updates, market analysis and a complete educational section - always updating with the latest guides and trends.

Alvexo is also available and fully supported in:


Contact info

All reviews

(675)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Misleading advertising and service.

11 February 2021
Unprompted review
Alvexo logo

Reply from Alvexo

Dear Sir/ Madam,

Thank you for taking the time to write a review about Alvexo. In regards to your comments, kindly be informed that we could not detect you on our database.
To this extend, in case you have an account with us, please send us an email at compliance@alvexo.com with your registered email address or account number, in order to be able to investigate the matter further.

Best Regards,
Compliance Team

Rated 2 out of 5 stars

The customer service is good they…

The customer service is good they respond to emails but I give 2 star because their are inconsistencies with fees to deposit and withdrawals take 3 to 7 working days. Sometimes will take 48hrs so not sure why they say 3-7 working days. They need to improve on timescale for withdrawals otherwise lose good business whatever facility they use needs upgrading because withdrawals should be 48hrs to 72hrs max.

9 February 2021
Unprompted review
Alvexo logo

Reply from Alvexo

Dear Sir/Madam,

Thank you for taking the time to write a review about Alvexo. In regards to your comments, kindly be informed that we could not detect you on our database.
To this extend, the process of withdrawal occurs on the same day of receipt (provided that the request is made within working hours). However the funds actually reaching the client’s bank account depends on their banking institutions.
Further to the above, in case you have an account with us, please send us an email at compliance@alvexo.com with your registered email address or account number, in order to be able to investigate the matter further.

Best Regards,
Compliance Team

Rated 5 out of 5 stars

Alvexo very simple and easy to use platform

Started account with Alvexo very easily set-up account, easy to deposit funds myself, when withdrawing funds process very simple and in my account between 4-5 days, I had an amazing Senior Account Excutive Christos Nounis who tailored my preferences and advised accordingly with what I felt comfortable, and the additional trading tools he demonstrated very methodically and simplistically for me to understand how to view the trades and also how to pull reports of my activity for personal analysics. Also regular calls to update changes in the market place and advised on potentional opportunities for investment.

19 January 2021
Unprompted review
Alvexo logo

Reply from Alvexo

Dear Sir,

Thank you for your great review!
We are happy that you have chosen Alvexo as your financial broker.
We work very hard to offer the best possible service and assistance to our clients.

With Sincere Regards,
Alvexo Team

Rated 1 out of 5 stars

Poor service!!!!

Poor service!!!!
Plus fee for bank transactions/:

12 January 2021
Unprompted review
Alvexo logo

Reply from Alvexo

Dear Sir,

We would like to inform you that Alvexo does not charge any additional fees for bank transactions, however, each individual client’s banks do. That said, if you had to pay any fees or charges, those were imposed by the banking institution and not Alvexo.

Further to that, please note that we have tried to contact you in order to assist you to anything you might require multiple times, however there was no response from your side; thus, we were never able to reach you in order to offer any services.

We work very hard to offer the best possible service and assistance to our clients, and client satisfaction is of utmost importance for us. Thus, if you have any further questions or inquiries, we kindly request that you contact us at compliance@alvexo.com

Best Regards
Compliance Team

Rated 2 out of 5 stars

Commissions too high

9 January 2021
Unprompted review
Alvexo logo

Reply from Alvexo

Dear Sir,

Thank you for taking the time to write a review about Alvexo. In regards to your comments, we work very hard to offer the best possible service and assistance to our clients.

To this extend, please send us an email at compliance@alvexo.com with your registered email address or account number, in order to be able to investigate the matter further and we will revert back to you in due time.

Best Regards,
Compliance Team

Rated 5 out of 5 stars

Glad I gave Simona a chance

Glad I gave Simona a chance . All good with their signals and with the on going support. Online charts are okay need some time getting used to.
Thumbs up for market reviews from Dean!

22 December 2020
Unprompted review
Alvexo logo

Reply from Alvexo

Dear Sir,

Thank you for your great review!
We are happy that you have chosen Alvexo as your financial broker.
We work very hard to offer the best possible service and assistance to our clients.

With Sincere Regards,
Alvexo Team

Rated 4 out of 5 stars

Liana is a talented woman she handled…

Liana is a talented woman she handled me for 2 months. I find this way better than ETFs would highly recommend it to almost anyone

22 December 2020
Unprompted review
Alvexo logo

Reply from Alvexo

Dear Sir,

Thank you for your great review!
We are happy that you have chosen Alvexo as your financial broker.
We work very hard to offer the best possible service and assistance to our clients.

With Sincere Regards,
Alvexo Team

Rated 5 out of 5 stars

A big thank you to Emily for her…

A big thank you to Emily for her guidance!Im a beginner and her input has been fantastic.
Warm regards!

22 December 2020
Unprompted review
Alvexo logo

Reply from Alvexo

Dear Madam,

Thank you for your great review!
We are happy that you have chosen Alvexo as your financial broker.
We work very hard to offer the best possible service and assistance to our clients.

With Sincere Regards,
Alvexo Team

Rated 5 out of 5 stars

Don’t hesitate!

I am an existing client of Alvexo for quite some time and after reading some of the reviews on here I got scared and nearly lost a lot of money because of it. Due to the reviews I wanted to withdraw all my funds, which included profits, and contacted my contact person Antony, he explained that I can at anytime withdraw my funds if I wish but that it was not a good idea to take everything as the markets are providing good potential. In the end I decided to test them and only withdraw my profits which was handled professionally and in a timely manner (it took 5 days for the funds to come back to my bank). I also managed to make significant gains in the past week thanks to the market information explained to me by Antony. I feel it is only fair to give a decent review to both Antony and Alvexo and I will never again doubt that they have my best interest at all times. I hope those of who that read this make your own minds up and are able to have a successful investment just as I have done.

22 December 2020
Unprompted review
Alvexo logo

Reply from Alvexo

Dear Sir,

Thank you for your great review!
We are happy that you have chosen Alvexo as your financial broker.
We work very hard to offer the best possible service and assistance to our clients.

With Sincere Regards,
Alvexo Team

Rated 1 out of 5 stars

Insulting manipulating sales techniques.

I sign-up to their seminar via Investing.com and after it they called me and trying to push hard their teaching services by the one way questions. When I told them, that Im investing for more then 10 years, that I dont wanna be speculator because it tooking several hours per day, they was so frustrated, that they told me, that I will be never successful and hung up phone. Hmm. Very interesting, that company like this doing 70 percents of webinars for Investing.com. What a non profesionnal manipulation technique and insulting clients. Hmm I recommend everyone to go away from this Alvexo. I dont like this extreme sales techniques :(. It not make me a good day. I think, that they just focusing on beginners, have a tricks how to ask them like "Why you sign-up to our beginner seminar, you NEED someone more experienced" etc. When you tell them, that it was just for fun and that you are experienced, and that truth skills are not in indicators but in psychology, they just smile and are frustrated, that you are not a kid who "eat it". Ach jo, they simply wanna your money and selling hard. This was my last seminar from this company, I hate this call. Extremely pushing, manipulating and frustrating.

BTW one copy paste directly from Alvexo email which showing exactly how "good" their services are: "Complied by our in-house analysts we deliver you 3 times* a day a total of 9 signals to help you locate potential trading opportunities on the global markets." ... "71.64% of retail investor accounts lose money when trading CFDs with this provider."

21 December 2020
Unprompted review
Rated 1 out of 5 stars

Very poor and looks a scam

Very poor. They keep calling you and seems to be forcing you to be a client. Looks scam.When i said about their review on trust pilot. She started talking about another company’s review. Be carefull with this guys..definitely a scammer...I had to ask them delete all my details from their data according to GDPR.

25 November 2020
Unprompted review
Alvexo logo

Reply from Alvexo

Dear Sir,

Thank you for taking the time to write a review about Alvexo. In regards to your comments, we are very sorry to hear that you have had a bad experience with Alvexo.
To this extend, please send us an email at compliance@alvexo.com with your registered email address or account number, in order to be able to assist you further.

Best Regards,
Compliance Team

Rated 2 out of 5 stars

I find the trading platform misleading…

I find the trading platform misleading compared to other trading platforms especially when it comes to real time prices.... Withdrawals take forever, best to avoid. Also the response to customers review continuously follows same pattern, We cant find your name on the database so dodgy, if you are professionals and you are given good reviews you will find the names on your database but when you are given bad reviews you cant find the names on the database, wake up.

10 November 2020
Unprompted review
Alvexo logo

Reply from Alvexo

Dear Sir,

Thank you for taking the time to write a review about Alvexo.
With respect to your comments, we would like to highlight that we are a duly regulated Investment Firm abiding by the regulatory requirements of our competent authority. Further to this, we work very hard to offer the best possible service and assistance to our clients. Thus, in order to investigate the matter further we kindly request that you contact us at compliance@alvexo.com with more information about your claims, while stating your registered email address or account number in case you are registered with us.

Best Regards,
Compliance Team

Rated 1 out of 5 stars

Sign up to the newsletter to check them…

Sign up to the newsletter to check them out. Ended up having lots of calls from different "agents" trying to push me to put money in them.

The last one was specifically Terrible and rude when I kindly told her that if I would be interested it would be me reaching out to them, her response? "No! You are interested because you already came to us!" Then told her that I was not interested because they were being pushy... One would expect and apology at this stage, but the rude "agent" said "No! I am not being pushy!"
Gave me no choice but to hang up

Really guys? Is that how you pretend to gain more customers?

I have requested for my data to be deleted from your databases as per gdpr law so I hope I do not hear from you even again.

12 October 2020
Unprompted review
Alvexo logo

Reply from Alvexo

Dear Sir,

Thank you for taking the time to write a review about Alvexo. In regards to your comments, kindly be informed that we could not detect you on our database.
To this extend, in case you have an account with us, please send us an email at compliance@alvexo.com with your registered email address or account number, in order to be able to investigate the matter further.

Best Regards,
Compliance Team

Rated 1 out of 5 stars

Bad experience

I had very bad experience with Alvexo.

8 October 2020
Unprompted review
Alvexo logo

Reply from Alvexo

Dear Madam,

Thank you for your great review!
We are happy that you have chosen Alvexo as your financial broker.
We work very hard to offer the best possible service and assistance to our clients.

With Sincere Regards,
Alvexo Team

Rated 5 out of 5 stars

I have been with ALVEXO since July…

I have been with ALVEXO since July 2020. They are good and live up to their responsibility as efficient brokers, withdrawals would have been as fast as deposits in time,. They say that their success is hinged on the success of their clients.
I’m really happy that my performance is going great, now I do understand how to build my own strategy and how to avoid the risk, thanks for Mr Mouaz Mehmeet, he is always explain to me how to trade with full stability,
They deserve 5 stars review, and I recommend all the clients to contact them and start from A-Z no matter what you are beginner or have experience.

27 August 2020
Unprompted review
Alvexo logo

Reply from Alvexo

Dear Sir,

Thank you for your great review!
We are happy that you have chosen Alvexo as your financial broker.
We work very hard to offer the best possible service and assistance to our clients.

With Sincere Regards,
Alvexo Team

Rated 5 out of 5 stars

professionals and honest

I want to share my excellent experience with all members here
Initially, the company appoints one of its consultants, training the client on how to divide capital and manage risk
And he started all the equations in order to build the client well, I learned most of the important things in trading, I am a client of the company a year ago,
The withdrawal is fast and the service is excellent, and it is stronger than any other broker I entered in for years,, I made good profit
Special thanks to Mr. Mohamed Watad who trained me completely and keep following me all the time.

13 August 2020
Unprompted review
Alvexo logo

Reply from Alvexo

Dear Sir,

Thank you for your great review!
We are happy that you have chosen Alvexo as your financial broker.
We work very hard to offer the best possible service and assistance to our clients.

With Sincere Regards,
Alvexo Team

Rated 5 out of 5 stars

Amazing Experience

Dealing with financial difficulties due to Brexit and Covid-19 encouraged me to look into trading to supplement my income. I tried to learn everything by myself watching youtube videos and following so called "forex gurus." I began trading on a demo account which gave me confidence that I knew what I was doing, until I actually deposited my own money. I started with a very small amount as I was nervous and I lost it relatively quickly. Thereafter I registered on investing.com for an Alvexo webinar that would introduce me to all of the basics of trading. I was contacted by my Client Specialist Dean Papas who guided me step by step through Alvexo's services and elaborated on all the benefits I would gain working with them. I soon realised that by depositing £250 I limited my achievement potential and this was merely to learn how the markets works through risk management. Once I was confident, I transferred the money, that I had sitting in my bank doing nothing for me and earning no interest, into my Alvexo account. This was just over £20,000. It has now been just over 6 months working with this capital in my account and I have achieved what I thought was never possible - I have traded myself, managing my own account under the guidance and assistance of my account managers and specialists, making my own educated decisions every step of the way. I can't thank Dean enough for opening the doors to the financial markets for me - and with Alvexo as my partner I have seen better results than I have seen in my 15 years of working. Thank you, thank you, thank you!

23 July 2020
Unprompted review
Alvexo logo

Reply from Alvexo

Dear sir,

The Alvexo team thanks you for your valuable feedback and congratulate you on your progress and results!
We are very happy to know that you appreciate our customer service as we work very hard to offer the best possible service and assistance to our clients.

With Sincere Regards,
Alvexo Team

Rated 5 out of 5 stars

I HAVE THE BEST ACCOUNT MANAGER IN THE COMPANY

I have been trading with Alvexo for more than 6 months now. My Senior Account Executive is Mr. Moayad Mehmet. Both his and the company service and support has been great, he has educated me in trading and how the market works. Because of this I managed to unlock my bonus that the company gave me on my deposits. Unlike other companies I have dealt with I was more than happy when I was able to withdraw my bonus amount. I have had no issues with depositing or withdrawing funds and the process is always done quite quickly. I have recommended Alvexo to my friends and will recommend them to anyone else who asks me. Thank you Moayad

3 July 2020
Unprompted review
Alvexo logo

Reply from Alvexo

Dear Valued Client,

Thank you for taking the time to write a review about Alvexo.
Kindly note that we highly value Client feedback and we continuously want to act in the Clients’ best interest, thus, we are very pleased that you had a positive experience with Alvexo.

Best regards,

Compliance Department
HSN Capital Group Ltd

Rated 2 out of 5 stars

Alvexo, Cyprus office

I am dealing with Alvexo, but they are saying they are from Cyprus office, so is it the same company and is it trusted to deal with them ??

25 June 2020
Unprompted review
Alvexo logo

Reply from Alvexo

Dear Sir,

Thank you for taking the time to write a review about Alvexo.

We hereby wish to clarify that Alvexo is a registered brand name of VPR Safe Financial Group Ltd, an entity incorporated in Cyprus and regulated by the Cyprus Securities and Exchange Commission (CySEC) with license number 236/14. Furthermore, Alvexo brand name is also operated by HSN Capital Group Ltd which is incorporated in Seychelles and regulated by the Financial Services Authority (FSA) of Seychelles with license number SD030.

Should you wish any further information and/or clarifications, please do not hesitate to contact info@alvexo.com.

Best regards,

Alvexo Compliance Team

Rated 2 out of 5 stars

There put your pressure to deposit…

There put your pressure to deposit money quickly on the website, but when you want to withdraw it takes you one week.

The manager of your account don't give you many advise.

They put a minimum leverage 0.25 very high if you have less than 5k. If the stock goes up you earn, if it goes down you lose a lot quickly.

I have lost 1100€ on my 5000€ and decided to go on etoro where I do copy trading less risky.

12 June 2020
Unprompted review
Alvexo logo

Reply from Alvexo

Dear Sir,

Thank you for taking the time to write a review about Alvexo. In regards to your comments, kindly be informed that we could not detect you on our database.

To this extend, in case that you do have an account with us, please send us an email at compliance@alvexo.com with your registered email address or account number, in order to be able to investigate the matter further.

Best Regards,

Compliance Team

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