ALUO Reviews 

187
•
TrustScore 5 out of 5

4.9

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Company details

  1. Car Accessories Store

Information provided by various external sources

We hebben de grootste selectie in: Velgen centreerringen, velgen, naafdoppen, velgen slotmoeren, velgen slotbouten


Contact info

4.9

Excellent

TrustScore 5 out of 5

187 reviews

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4.9

All reviews

(187)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great assortment, transparent about delivery times and right on time.

25 March 2025
ALUO logo

Reply from ALUO

Dear customer,

thanks a lot for your review and thanks for trust in us !

Regards

Ivo
shop owner

Rated 3 out of 5 stars

delivery took a very long time

Almost 3 weeks delivery time.
Change courier

9 April 2024
ALUO logo

Reply from ALUO

Dear Customer,

I have checked the track and trace. You are right. Some mistake by GLS. For some reason your package had a trip to Spain...
Very unusual. GLS is very reliable.

Should be delivered today:
https://www.gls-pakete.de/en/parcel-tracking?match=90370214636

I am refunding you 6 EUR paid for GLS. It will appear on your bank account/card in few days.

We are sorry for inconvenience

Regards

Ivo
owner

Rated 4 out of 5 stars

Shipping takes a bit longer than normal

It looks like it's a dutch website, but it's really from Czech. Your order will arrive but it will take 5-12 days. If you order from a dutch store it should arrive in max 2-3 days.

3 September 2020
Unprompted review
ALUO logo

Reply from ALUO

Dear customer,

thanks for your opinion. Yes we are from Czech republic.
This is not a secret - all company info shown here:

https://www.aluo.nl/nl/over-ons

You have selected gratis delivery with delivery time 5-12 business days. All is normal as offered
and promised.

We provide 3 different speed of delivery so that customer can select what they need:

Gratis - NL post - this is slow option with delivery time 5-12 days
GLS - with 2-5 days delivery - this cost 6 Eur for faster delivery then NL POST
DHL - 1 day express delivery - this costs 30 Eur for very urgent orders

Details here:
https://www.aluo.nl/nl/verzenden

Regards

Ivo
owner

Show reviews in all languages. (187 reviews)

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