Altur Reviews 109

I am LIVID!!! The last time they even gave me an update on where my order even was was last month!!! They are a scam!!!!

I received my order fine but it was totally the wrong size (I'd been careful about consulting their size guides). It was definitely not as good quality as I had expected for the price either.

I have attempted to make contact with Altur twice to arrange swapping the product for one which is the right size and have heard nothing back.

Extremely upset and disappointed.

Terrible- I never received my order. They said they would "look into it" then never responded to any future emails. I left a comment on one of their Facebook ads replying to someone who asked for others experience. They removed my comment and blocked me on Facebook- they remove all negative comments on their ads. Complete scam. They take your money and never send the products.

NO. I ordered 3 items and I received only 2. I send them 22 email and I wrote on Facebook and on Instagram but nothing. Low quality, made in China

I ordered from them and received all the items in good condition, the quality was as shown on the website. The shipping times were long (1-2 months) but I am nonetheless pleased with the products.

scam company. purchased $40 of stuff with their BOGO. money goes to canada and a week later you get a shipping label from a chinese warehouse. emailed their support and they only sent 1 vague response before becoming unreachable. reported and my bank issued an immediate refund which is a huge red flag. do not purchase from these scammers.

If I could give 0 stars I would. Spent 60$ and only received 1 item. Emailed them repeatedly and have not gotten any kind of solution. Should have known better, too bad cause I really like their products if only they'd all show up.

Report this company !

Report this company to the FTC or the ECC ! The more we are to report it, the more chances we have to stop them for doing business.

Ordered 4 items, received only 1. It was the cheapest in cost and it was of terrible quality. Super long wait times just to receive the one item that was sent. I emailed the company and they basically gave me the run around. No products and no intention to correct the issue. 70+ dollars down the drain. This company is a scam! They stopped allowing people to comment on FB because it will alert people before buying anything. Do not waste your time or your money.

I ordered a fishnet body suit with detail to cover breasts and groin. What turned up was not what was advertised. The detail doesnt cover anything like it did in the pics and it is not adjustable. I would avoid this business!!

Terrible company don't order by them. You don't receive the order or cash return. You cant contact them

I received a broken product, which can happen but no way there was an option to get in touch with Altur. They say you should message them via a form on their website first before sending an item back but you never hear back from them.
After sending 3 messages that way, every other week or so, I found an email address in a previous email and emailed them again.
By now, the 45 days in which you should have contacted in order to get a refund so now they won't take it back anyway.
I did receive a previous order, so it's not that they don't exist but I'm never ordering from this site again. Such a shame, I really like their stuff.

Received one item and never got the other one! The one I received was of a terrible and cheap material. Didn't even bother to try it on. Emailed customer service and I'm still waiting for them to respond

Made in china worth just 1 dollar but sold for over 20 euro. Absolutely terrible stitching, falling apart. They are ignoring all of my refund requests.

Even 1 star is too much - wish i had known this before :(

Got one item and not the other. Tried emailing 6 times with no response

I never order if there's no legal address available. I just checked if there's an impressum existing, like address and name of the company holder. Theres no information available. So, the conflusion is, that company is a fake. Do not order.

Horrible customer service and service in general. I've been waiting on updated shipping information for 2 months now. I've contacted Altur 3 times now without a single response. SCAM COMPANY, DO NOT BUY FROM THEM!

I hadn't read reviews of the site previously and if I had, I would have been put off from buying from them. However, all 4 of my products (£65 worth) were great quality and arrived in good time. I expected that there would be a wait of around 3 weeks due to shipping however, one arrived after 1 week and the other 3 arrived after 2 and weeks. I received an email that it had been shipped 2 days after my order so I was very happy with the service.

I give this company 0 stars!

I ordered my I tems in Febuary. For some reason they shipped all my ithems individually, then the currier sent me emails notifying that my items had been delievered when in reality NONE OF MY ITEMS WHERE EVER DELIVERED. To this day, they still haven't arrived. I DM them on instagram where they are always posting and they only replied once to ask me if I put the right shipping adress, which obviosly I did and I even sent them a screen shot of the mailing adress I used. Since then my messages have been ignored and they have yet to refund me.

I wish I had read the reviews before ordering !
DO NOT ORDER FROM THIS SITE, save your money !