Altopets Reviews 

My English is not so good. I asked her to speak slower so I could understand better. She did it right away. She also helped me a lot with solving the problem.

Diamond resolve the issue.

good process to refund when cancel process

You have good customer service and you sell good quality

Eugene is processing my request and quick response, good service

I recently was made unemployed and had to request to customer care to cancel my subscriptions. They responded immediately and after reviewing my request they have promised to make a refund.

Such big scammers !!!! Just block your cards so that they cannot charge you money. How are they even allowed on such places like instagram, facebook or so??? I thought meta has security systems. The block accounts because of an inadequate picture, but they allow them to scam people and steal personal information 😤😤😤

I am grateful because they grant my request to refund my money.

Hello Mr. Imani, Thank you so much for your prompt response

But do not trust this

Because first as Game

Then they will make us to pay

Then money will deduct automatically from your account .

After 3 days automatically subscription will be activated

Sudden money deduction

So do not play the game

You will not get any laptop for any amount .

Happy to share my experience

My kind advice .
Don't fall in games .

Instead of paying this false Information bits .
We can buy our own laptop with our money .

No need to give unnecessary payment to this company.

I am so grateful about this company's service it is very excellent 🫡👌.The agent was very helpful to me...Excellent work

Thank you for your good service, Emerald.

Thank you emerald for the good service have a wonderful day ahead

I really like the services by this whole team. They helped me a lot. And still helping. If u are in trouble! Trust them they will find the proper way and ensure that will be sort out as soon as they can. Especially I would like to appreciate Mr.VAN who helped me and understood my needs Thankyou Van for your kind patience and quick reply. You a great person who knows how to deal with. Thankyou so much

Great experience with Altopets! Fast shipping, excellent customer service and amazing pets products. Highly recommend for all pet lovers!

Also a big thank you to Emily with the great customer service !!

Scam company advertising on Youtube for a mini dishwasher for the price of 10£, after the purchased was made they were 2 pending transactions under this name "ourhomeflow" and another under "altopets" , they send you emails with no info stating you made a purchase and what product and the amount charged. But then tell you about credits you earned from a gift card that you have to use it to make a purchase on their website and they dont sell anything these only 3 or 4 things and all rubbish , you wont find the dishwasher there . when you contact them by chat they come up with some bs stating the 10£ you paid is for a membership fee and then get you tied into a membership you never requested only to take money from you . you wont get what you ordered and you will get bombarded with emails . fake scammers from Cyprus . it wasnt 1 bank transaction for ourhomeflow either of 10£ but 2 transactions one of 8.60£ and another of another 8.50£ to different scam websites and i have cancelled the pending payments . i received some emails stating the membership was being cancelled and that i would be charged still for the sheddulling cancelation but i reported my bank provider the fraudulent scammers . i will report this scammers to youtube as well !

Declan promised to help me with my refund.

Hi Joie, thanks your for assistance. Please review my email well, and will look forward for your professional response. Thank you for assisting me.

The Escalation team is in touch and helping to resolve the issue.