Althams Travel Services Limited Reviews 306

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 272 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, expertise, and helpfulness, making the holiday booking process stress-free and enjoyable. Many highlight the exceptional customer service, noting that staff go above and beyond to find perfect holidays, answer all questions patiently, and provide valuable advice. Reviewers appreciate the personalized approach, with staff listening to their needs and ensuring all details, including check-ins and visa requirements, are handled efficiently. The overall service is described as excellent, with many customers returning for future bookings due to the reliable and efficient experience provided by the knowledgeable team.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, friendliness,... See more

Holidays

Clients share positive opinions on holidays, consistently praising the excellent service and helpfulness of... See more

Service

Customers consistently note positive experiences with service, describing it as perfect, marvellous, and... See more

Booking process

Reviewers highlight positive aspects of the booking process, consistently describing it as easy and seamless,... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting the staff's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently booked a Lapland holiday with the incredible Hannah Mallinson, and I couldn't be happier! She guided me every step of the way with professionalism and expertise. I asked her a million que... See more

Company replied

Rated 5 out of 5 stars

We have booked several holidays through Althams at Littleborough, notably , two cruises and the service from Charlotte, Abi and Sophie has been exceptional. They have looked at the way to split bookin... See more

Company replied

Rated 5 out of 5 stars

Linda at Littleborough Althams booked my short break to Lanzarote. Everything was perfect from arriving at Liverpool to returning. She even advised me which under seat bags to purchase from Amazon to... See more

Company replied

Rated 5 out of 5 stars

Just got back today (24may)from Turkey 🇹🇷 as usual perfect service from Louise and angela cant fault anything we.ll be back for the next holiday soon 100%recommend the Keighley staff

Company replied


Company details

  1. Travel Agency

Written by the company

As a genuine independent travel agent we endeavour to find the best deal available from ALL leading holiday companies, whilst offering you impartial advice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

306 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Althams staff in Bury are fab

Althams in Bury is absolutely fantastic. Staff are so friendly, knowledgeable and helpful. I travel abroad about 4 times yearly and for the last 10 years Althams have never failed in finding me fantastic destinations. The staff do not put pressure on me to book the first option they find and are happy to keep browsing until they find me my perfect holiday. This is in comparison to other travel agents who put unecessary pressure which I find very off-putting. I'm so glad I found Althams and would not consider going anywhere else. I can't praise the staff highly enough who always go that extra mile.

8 January 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Mark for your lovely review. We're so happy to hear that you are satisfied with the service received from Althams travel Bury. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Trouble free holiday booking experience

Just booked another holiday in the Canaries, via the services of Althams Littleborough, all of whose staff are so helpful. Charlotte went out of her way to ensure we had all the information we needed to secure a quality deal at a very competitive price. Nothing is too much trouble, and any queries or additional requests are dealt with smoothly, including in our case, a particular room preference, and the very best flight times to suit us. The right balance of a professional, yet such a friendly approach, always gives you confidence to go forward with your booking and the excitement of the holiday experience to come.

6 January 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you J.M for your excellent review. We're so happy to hear that you are satisfied with the service received from Althams travel Littleborough. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

We have used the Accrington branch for…

We have used the Accrington branch for several holidays and have had excellent customer service each time. We have booked again through them today and Karen has given us perfect service.

6 January 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Maureen for your lovely review. We're so happy to hear that you are satisfied with the service received from Althams travel Accrington. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

the customer service in Althams Bolton…

the customer service in Althams Bolton is excellent, they always go the extra mile. Always answer any questions and try to find out the answer if they don't personally know.

3 January 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Steve for your amazing review. We're so happy to hear that you are satisfied with the service received from Althams travel Bolton. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Very knowledgeable from personal…

Very knowledgeable from personal experiences. Kathryn and her team from the Otley branch.There prepared to go the extra mile to ensure your holiday is fantastic!!! Taking all the stress out of booking thank you

5 January 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Nicky for your lovely review. We're so happy to hear that you are satisfied with the service received from Althams travel Otley. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

I have just booked a 2 week holiday to…

I have just booked a 2 week holiday to America's West Coast. We plan to drive from San Francisco to L.A to San Diego. Suzanne sorted everything out for us with amazing places to stay and things to do and car hire ...I wouldn't go anywhere else Althams Bury

3 January 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Mrs Watt for your excellent review. We're so happy to hear that you are satisfied with the service received from Althams travel Bury. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Hannah Mallinson-home working team.

I Highly recommend Hannah Mallinson who is part of the home-working team. Hannah has organised several holidays for myself and also family members, most recently for my elderly Grandmother & Great Aunty and organised it perfectly from them from start to finish putting them at ease and able to enjoy a lovely holiday.

5 January 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Lindsey for your lovely review. We're so happy to hear that you are satisfied with the service received from our homeworker Hannah . Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

I really enjoyed the service I received…

I really enjoyed the service I received in althams at little borough - I booked with Nikki and we had lots of fun

5 January 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Norman for your amazing review. We're so happy to hear that you are satisfied with the service received from Althams travel Littleborough. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Your holiday starts when you book

Booked a few holidays with the Otley branch of Althams, always receive great friendly & supportive service whether that's booking our holiday or purchasing currency.

Katherine, Annie, Katie, Claudia & Nicky all give great service.

They make your holiday feel like it starts when you book.

2 January 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Andrew for your excellent review. We're so happy to hear that you are satisfied with the service received from Althams travel Otley. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Myself and my partner called in the…

Myself and my partner called in the Bury branch to book a summer holiday. We had a specific destination in mind and Jane took the time to listen to what we wanted. She looked at various options for us and was very knowledgeable. We always book our holiday through Althams at Bury and all the staff are lovely.

30 December 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Shelia for your lovely review. We're so happy to hear that you are satisfied with the service received from Althams travel Bury. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Great customer service

We always book our holidays at the LITTLEBOROUGH branch and yesterday was no exception.
Staff are always friendly and welcoming and their knowledge and experience is invaluable.
Linda dealt with us yesterday. She was bubbly and enthusiastic, as usual. Her passion for the company and for travel is clear to see.
LITTLEBOROUGH is a great branch. We are lucky to have them nearby.

3 January 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Rina for your excellent review. We're so happy to hear that you are satisfied with the service received from Althams travel Littleborough. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Our happy place

Me and my husband have been using althams travel dewsbury for many years,Diane and her staff are very professional and friendly,They have helped us with our perfect holidays over the years including travel insurance and currency,we would highly recommend althams travel Dewsbury John and lesley stead.

20 July 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Lesley for your Lovely review. We're so happy to hear that you are satisfied with the service received from Althams travel Dewsbury. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

New Years Dream Cruise

We booked the New Years Dream Marella Cruise with Kate Orchard at the Ilkley branch. It was seamless from start to finish! Extremely friendly, answered all of our queries and questions and best of all we had follow up calls to ensure that we had everything ready to travel and enjoy our cruise. She went above and beyond and would definitely book with Kate and Althams again.

1 December 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you for your amazing review. We're so happy to hear that you are satisfied with the service received from Althams travel Ilkley. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

I always book my trips at Althams in…

I always book my trips at Althams in Ilkley. The staff are always very friendly and extremely helpful in helping me booking my trips. I have booked Turkey, Costa del Sol, Madeira, and now New York!
I will go through them to book my trips and will always recommend them to others too.

2 January 2026
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Robert for your Superb review. We're so happy to hear that you are satisfied with the service received from Althams travel Ilkley. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Charlotte @Little

Charlotte @ Littleborough was brilliant and most helpful in booking our dream holiday thank you

30 December 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Colin for your lovely review. We're so happy to hear that you are satisfied with the service received from Althams travel Littleborough. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

We used Althams Travel in Littleborough…

We used Althams Travel in Littleborough a few times last year & have just booked a short break for February 2026. The staff have been very helpful and very knowledgeable on every occasion. The prices have been very good too.

17 December 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Sean for your amazing review. We're so happy to hear that you are satisfied with the service received from Althams travel Littleborough. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

A big thank you to Nic Dennis for…

A big thank you to Nic Dennis for booking my Holiday, she was such a great help.

30 December 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Ann for your excellent review. We're so happy to hear that you are satisfied with the service received from our of our Althams Travel branches. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Lapland holiday getaway

I recently booked a Lapland holiday with the incredible Hannah Mallinson, and I couldn't be happier! She guided me every step of the way with professionalism and expertise. I asked her a million questions (sorry, Hannah!), and she answered each one with a smile. The cherry on top was the super helpful checklist she sent before departure - total peace of mind! 🥰

Hannah's knowledge and support made our trip stress-free and magical. If you're looking for a travel agent who goes above and beyond, Hannah's your gal 🌟

15 December 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Sally for your outstanding review. We're so happy to hear that you are satisfied with the service received from our homeworker Hannah . Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Booked our holidays at the…

Booked our holidays at the Littleborough Althams for a few years now, staff are always do lovely, helpful, friendly and answer any questions you may have! Excellent service, always a smile and great value holiday with that special feeling of really being looked after. Currently have 3 booked with them!!

5 November 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Elaine for your amazing review. We're so happy to hear that you are satisfied with the service received from Althams travel Littleborough. Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

Rated 5 out of 5 stars

Great experience with Hannah, homeworker

I have booked many a holiday with Hannah Mallinson. She is a homeworker & nothing ever seems too much trouble for her. She is knowledgeable and able to offer clear advice and recommendations. I feel confident when booking with Hannah, she is quick to answer any questions and looks after the admin side of my holiday once it’s booked. All I have to do is look forward too it :)

27 November 2025
Unprompted review
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Reply from Althams Travel Services Limited

Thank you Lisa for your lovely review. We're so happy to hear that you are satisfied with the service received from our homeworker Hannah . Thank you for booking your holidays with us and we hope to hear from you again soon! kind regards, Althams Travel

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