alterationyard.co.uk Reviews 27

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We went in to get my son’s jacket repaired at alterationyard Woking because the zip had broken, and the team were absolutely brilliant. They were so friendly, welcoming, and happy to help. They fixed... See more

Rated 1 out of 5 stars

Not surprised that other people have also written about the reception lady in the Woking shop. She is extremely rude. Don't know how to speak to customers. Sorry but I think she is mentally sick. Unbe... See more

Rated 5 out of 5 stars

I bought a ballgown (with lots of tulle) which needed shortening and letting out slightly, at very short notice. All work was carried out expertly, in under 24 hours, by Yasser, in the Woking store. H... See more

Rated 5 out of 5 stars

The staff in the Haslemere shop are very friendly and extremely helpful. They were enthusiastic about finding a solution to the broken zip on my coat when I explained it was a favourite and that the r... See more

4.5

Excellent

TrustScore 4.5 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Angelica and Sylvia in the Woking…

Angelica and Sylvia in the Woking branch delivering a first class service. Had a suit that needed to be altered for my daughters wedding. Quick and very good service, work was first class. Thank you.

30 August 2023
Unprompted review
Rated 5 out of 5 stars

Expert professional tailoring

I bought a ballgown (with lots of tulle) which needed shortening and letting out slightly, at very short notice. All work was carried out expertly, in under 24 hours, by Yasser, in the Woking store. He was exceptionally pleasant and helpful and the dress looked beautiful when finished. Over a number of years, I have had numerous pairs of trousers shortened by other tailors at the same branch. Everyone there is unfailingly helpful and professional and I recommend them without hesitation.

8 July 2022
Unprompted review
Rated 5 out of 5 stars

Did a wonderful job. shortening …

Did a wonderful job shortening the sleeves of a off the peg jacket. Rather than shorten the sleeves and loose detail off the hand end of the sleeves they unpicked the sleeves on the body of the jacket and shortened the length by 3”. Result a perfect fitting jacket that looks newly made. You could not tell the jacket lining had been unpicked. Fantastic job !!

30 May 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look