Alpine Shop Reviews 712

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent value, with many appreciating the competitive pricing and good deals on products. The delivery service is consistently praised for being fast, free, and efficient, with items often arriving quickly and in good condition. People are also satisfied with the product selection and the overall ease of the ordering process. However, some people were dissatisfied with certain aspects of their orders, mentioning issues like receiving the wrong item or experiencing slight visual defects. A few other people also felt that communication could be improved, noting instances where they did not receive a response to inquiries or experienced delays in delivery.

What people talk about most

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and inexpensive... See more

Price

Reviewers highlight positive aspects of price. Many customers found great prices on skis and bindings, often... See more

Product

Customers had positive experiences with product. Many reviewers praise the great prices on skis and bindings,... See more

Order

Consumers find order to be ambiguous. Many reviewers praise the fast delivery, with some receiving items... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought a pair of ski on sale, I was lucky to get them on a such good price. The quality is really great. The delivery took a little more than expected. Waiting to rest them asap.

Rated 4 out of 5 stars

loved that the alpine shop had a discontinued model i wanted -- mizuno denim copper T24 @ 48 deg. -- but could find nowhere else. appreciated the easy-going yet enthusiastic tone of the sales rep on t... See more

Rated 5 out of 5 stars

Great value excellent advice a totally reliable family owned local ski shop shipping was fast and inexpensive. I will definitely buy from them again.

Rated 5 out of 5 stars

I called the shop before ordering online to make sure the item was in stock and what the timeframe was for expedited shipping. The person on the phone said he would look for the order and get it mail... See more


Company details

  1. Ski Shop

Information provided by various external sources

Alpine Shop is your one stop shop for all your winter sports & outdoor casual wear needs. Whether you are skiing, snowboarding, snowshoeing, racing down the mountain or just looking stylish for some Aprés Ski, we offer the best selection and most knowledgeable staff to help you make the best choice. Alpine Shop's philosophy is simple: Families, Fun and the Great Outdoors. Put those elements together in any combination and that's what we're all about. Our families have been in the ski business for over 50 years (since 1963) and have had a front row seat watching the ski industry evolve. We understand and cater to the needs of skiers and snowboarders. The Alpine Shop is nestled in beautiful Northern Vermont right in the middle of New England Ski Country. "Just Ask" is our motto and we truly mean it. Canada Goose, K2, Line, Volkl, Blizzard, Icelantic, Smith, Giro, Rossignol, Burton, Patagonia, Lilla P, The North Face & Prana are just a few of the many brands we offer. Our online store offers a sampling of the many wonderful products. If you do not see what you are looking for online, just ask and we will do our best to find it for you. If you have any questions or comments please contact us. See you on the slopes and remember to Ski Today. Work Tomorrow!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

712 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered skis and had no inventory

Ordered skis and had no inventory, canceled order. I bought a pair of bindings to go with the skis and had to pay return shipping for the bindings because of it. Wasted my money

24 October 2022
Rated 5 out of 5 stars

Great skis

Great skis, great price and free shipping! I haven't skied on them yet, but winter is coming!

8 October 2022
Rated 5 out of 5 stars

Great experience and customer service

Fast shipping. I returned the first order because the size run too small. The return process was fast and full refund was issued with no question! I later bought a larger size and it fit perfectly.

25 September 2022
Rated 4 out of 5 stars

Professional shop with integrity. Good prices as well.

I called and was treated well. I believe I was given a good price, not great but, good. There was a small issue when I went back to get another pair and the management team made it right. That shows integrity and fairness to me and I will go back again if I need anything else. I get it as I worked in several shops in my day and help manage a couple., So I get it. Not easy dealing with the public and especially after what everyone has gone through the past few years including the shop personal. So give them a break if you can. They are doing there best to help you have fun.

4 October 2022
Rated 5 out of 5 stars

Found my Skis!!!

Found the perfect ski for me here. I live in Missouri so I did search far and wide - the Vermont Alpine Shop delivered!!

16 September 2022
Rated 5 out of 5 stars

Happy Customer

I’m very satisfied with my purchase. The skis did not disappoint. They were tightly packed and shipped promptly. Exactly as described.

5 October 2022
Rated 5 out of 5 stars

I have an alpine mono amp that came in…

I have an alpine mono amp that came in a TA purchased years ago. To make this post short; I know this amp is at least 10 years old. I have used it in 3 vehicles. I just installed it in my Tacoma and it is pushing my two 10 in subs really hard after sitting on a shelf in my shop for two years. My hat is off to Alpine!

13 August 2022
Unprompted review
Rated 4 out of 5 stars

Good Buying Experiernce

The buying experience was good, no complaints: shopped online, price was fair, order confirmation was received soon after purchase, shipping was free and normal (5 business days include day of purchase and day of delivery). Lost one star due to packaging. While I appreciate packaging reuse (huge fan), an almost $600 pair of skis should have a little more care in my opinion. The tips were sticking about two inches out of the cardboard sleeve by time they arrived at my house. Thankfully they had a thin bubble-wrap sleeve around them so no damage done, but would have been pretty upset had there been. A little more robustness on packaging for product protection/security would be nice to see.

11 August 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look